Ranelagh Medical, Centric Health image

Ranelagh Medical, Centric Health

Medical clinic Doctor General practitioner Blood testing service

😠 Cold welcome at the reception. Very bad services. They are very good to charge you over the phone the price of a consultation to discuss your blood test results and for finally announce that you need to make an appointment with your GP. I argued for not paying twice. Last winter, I registered on the... People often mention clinic, appointment, doctor, staff, time, doctors, years, professional, practice, great,


Address

22-26 Sandford Rd, Ranelagh, Dublin 6, D06 KF84, Ireland

Website

www.ranelaghmedical.ie

Contact

+353 1 498 6900

Rating on Google Maps

3.50 (65 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 am to 5:30 pm
  • Wednesday: 8 am to 5:30 pm
  • Thursday: 8 am to 5:30 pm
  • Friday: 8 am to 5:30 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: clinic (13) appointment (12) doctor (10) staff (9) time (9) doctors (8) years (8) professional (8) practice (7) great (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Anne N. 2 years ago on Google
    Cold welcome at the reception. Very bad services. They are very good to charge you over the phone the price of a consultation to discuss your blood test results and for finally announce that you need to make an appointment with your GP. I argued for not paying twice. Last winter, I registered on their waiting list my 3 kids, my husband and I for the flue vaccination. I realized after a while without news from them they vaccinate people they want to please and I needed to argue again to get vaccinated.
    8 people found this review helpful 👍

  • 1/5 Adeola Oluwatosin A. 1 year ago on Google
    Worst clinic ever, I was there today on appointment, my appointment was half 9am and I was kept there for almost 3hours without seeing the Doctor then I went to complain about it to the receptionist, she said she forget about me waiting, its ridiculous. Same happened when I had my daughter in last year December as well. If you are dying don't bother go there
    6 people found this review helpful 👍

  • 1/5 Angelica H. 2 years ago on Google
    One of the worst attention I got. I was there a couple of days very sick from a horrible cold my left ear was very sore. The doctor who did the check up said I have to wait till my symptoms ease because it wasn't infection and she cannot do anything. I spent the weekend in pain and now I'm partially deaf from that ear I've been trying to get a new appointment and they are always busy. When finally got an appointment they cancelled and in top of that they want me to pay more when they did nothing since the very beginning. Never coming back again.
    6 people found this review helpful 👍

  • 5/5 Annalisa 1 year ago on Google
    Fantastic clinic that's very clean and modern. All the staff there are lovely and welcoming and Dr Jean Gallagher is one of the most competent and understanding doctors I've ever had the pleasure of dealing with. I have moved around Dublin city 3 times since being with Ranelagh medical, and even though it's no longer close to me, I still continue to make the journey there because of the staff and doctors. Updating my review in 2022 to say despite Covid-19 and every GP being swamped, Jean and all the team in Ranelagh continue to take good care of me while I'm cocooning and staying at home, using phone appointments and the odd in person appointment. So grateful to have such good caring professionals that I can go to in times of need :-)
    4 people found this review helpful 👍

  • 2/5 Dary G. 8 months ago on Google
    I have been with this practice for a few years with largely negative experiences. They switch their doctors regularly without notifying you that the doctor you've been seeing has left the practice. It's very frustrating. A few months ago I was called in for an appointment about "test results", but I had not undergone any tests. I took time off work and the morning of the appointment they cancelled and rescheduled me with 10 minutes' notice. I ended up taking time off work 3 times for this appointment. The third time I checked in and waited to see this doctor, who I had only ever seen once before when he explained in great detail a prescription he was writing me only to go to the pharmacy and be given none of the things he told me he was prescribing me, only to return to the practice to have the receptionist talk down to me and tell me that I'm wrong. Bearing in mind that the entire time I was waiting for that appointment, there were people coming in to complain about wrong prescriptions from this same doctor. I digress. So he called me back in and I waited.. for 2 hours. He came out, made eye contact with me, and then called every other patient in. I went to reception to ask why this was happening, the receptionists both audibly complained that he had already done this twice that same day, and then they told me to wait and they would contact him directly and get him to see me... He ignored them and kept ignoring me. They asked me to reschedule a 4th time for this appointment I never asked for and I refused. I wrote an email to them complaining about this and asking to be informed as to why I was being called in to begin with. No response. Months later. I no longer feel comfortable attending this practice as a result of these events and I'm still very much insulted by the disrespect I was shown by the staff and particularly Dr. Peer.
    3 people found this review helpful 👍

  • 5/5 Gary W. 1 year ago on Google
    This is a very busy clinic and everyone wants to go here. I normally visit Dr Smyth who is wonderful. I also saw two other doctors during Covid who were very professional. The place it’s self is very clean- both the common areas and the gp rooms. I can see some negative reviews and I guess not everyone can be happy. However I have been using this clinic for over 10 years and I have only the best things to say about the doctors and staff here.
    3 people found this review helpful 👍

  • 1/5 Access C. 2 years ago on Google
    They definitely discriminate people! If I was an Irish, they definitely would take care of me today this morning! I woke up at 6am with I woke up with stiffness in my body, especially in my back, shoulders and shoulder blades! I couldnt fully move! I went to the clinic at 8 o'clock in the morning- I walked! in such a pain! Because they are very close to me. I LİVE IN RANELAGH FOR A YEAR AND EACH TİME I TRY TO GO THIS CLINIC IN SOME REASON, THEY DONT EVEN GIVE ME AN APPOİNTMENT! I had my all papers with me! This morning everything! I am fully working in Ireland, I had my home contract by myself in Ranelagh! I had my public Welfare card! I am EU citizen! BUT still not eneough to have any doctor here to take care of me! And reseption, fromt desk should change immediately! Not kind, not caring, not interested, nothing at all! If I was an Irish which was waiting for doctor to see today, I was used to see! I can't believe you that you just send me to out with such a full of pain ! This is discrimination! I am leave this comment to everyone see and stop going there! This is SHAME OF YOU!
    3 people found this review helpful 👍

  • 5/5 Marion L. 2 years ago on Google
    I can’t recommend this clinic enough. At 27 years old I went for my first ever smear (put off for years because of nerves). I was greeted by the most polite reception staff and directed up to the loveliest nurse Clare. I told her how nervous I was and that I have the lowest pain threshold. She reassured me and made the entire experience so seamless for me. She put me at ease by running me through everything step by step. I felt nothing! It was over in seconds. She was so professional and so trustworthy. I have found my female nurse and I couldn’t be happier. Thank you Clare!
    2 people found this review helpful 👍

  • 1/5 Traveler Experience All Around of W. 1 year ago on Google
    Terrible service. ! Actually I can not use the word "service" because they are not interested to give any service to you. If you are not Irish, it is not possible to get a service from this clinic. They are choosing the people! I will never go there! Rude reception!
    2 people found this review helpful 👍

  • 5/5 Adriana Z. 1 year ago on Google
    Great doctor (Dr. Sonja K.). Helpful reception staff and adequate follow ups. Efficient services, highly recommended. Bright, clean clinic. Short time for GP appointment. Dr takes time to understand problem and deals with cause rather than symptoms. I attend this clinic for last 5years, great service comparing to clinics in London. Update as of 07 Apr 2023: still very happy with clinic and they way Dr. Sonja/Reception and others help patients over covid with tell appointments and 1:1 visits risking own health. Recently met Dr. Maria, lovely, young, great addition to the list of great Doctors.Reception was so helphul this time, they went above my expectations. Thank you.
    2 people found this review helpful 👍

  • 5/5 Paul C. 4 years ago on Google
    As a patient I try to attend Dr. Justin Smyth but this is not always possible. However I find the care provided to be second to none no matter which doctor I actually see. Friendly, professional, competent, compassionate. What more could you hope for. I also deal with this surgery and all the other surrounding surgeries in a professional capacity. From this point of view they are one of the easiest to deal with and most professional IMO
    2 people found this review helpful 👍

  • 1/5 Artivist Sanat Atölyesi {ASA S. 2 years ago on Google
    They are not kind! I woke up with full of body pain! I went there, they said to me wait, I seated and they even didn’t care about me! I just wait there in full of pain in my all muscles. I explain them, that even to walk there for me was so painfull in that cold weather, morning at 8 am! Even my home is only 5min to walk there. They just let me to go and offer me to go Dundrum! Which is at least it takes half hour to go with public transport. A complete disappointment!
    2 people found this review helpful 👍

  • 1/5 IQ-MAGHOLON- �. 2 years ago on Google
    Worst ever , took me out the list without letting me know , they also cancel my medical card now have to look for new GP . I called I was been told they don't take anyone anymore they're full , but I was with them since 2008 kickout without further notice . Now I'm positive for Corona and can't call any GP mostly you take responsibility if something happened.
    2 people found this review helpful 👍

  • 5/5 Kayleigh M. 2 years ago on Google
    Wonderful experience with Ranelagh medical, especially with practice nurse Clare. She was professional, helpful and kind. She ensured I felt comfortable and provided me with great reassurance throughout my procedure. I would highly recommend this clinic to everyone.
    1 person found this review helpful 👍

  • 5/5 Michelle mc k. 4 years ago on Google
    The most professional doctors and staff I have ever encountered. Doctors are so friendly and are always willing to give sound advice. I have been going here for the last year and I've never had a bad experience. Would highly recommend!
    1 person found this review helpful 👍

  • 5/5 D. M. 2 years ago on Google
    Being using this practice since i was a kid and have fond memories of it. when it was on the other side of road with the big fish tank in the waiting room. when DR PHILLIP MAC MAHON was my doctor till he moved across the road and then retired years later, when i passed onto DR JUSTIN SMYTH. Have found both doctors to be professional and effective as well as the rest of the team decinta and the others. As for the other naysayers who complain about parking, having to wait by their waiting time ,and staff being cold (i find the last comment to be b...) get over it its a busy practice in the city. Thanks for all the great help I've received and have been given over the years.
    1 person found this review helpful 👍

  • 2/5 N P. 2 years ago on Google
    Not very satisfied with the knowledge of the "doctors" here. They give prescription without even checking what the initial problem is. It's always the same. Is this with all the GP in Ireland?

  • 4/5 Kay M. 2 years ago on Google
    Excellent clinic and very happy years attending my GP Dr.Jean Gallagher. Moved from the area and was sad leaving but l have great memories and wish the clinic every success. Much appreciated Dr.Jean and staff!

  • 1/5 Sergey S. 7 months ago on Google
    This is the type of place where the visit to doctor lasts 5 minutes or so, they don't carry any inspections on the patient they just prescribe antibiotics and tell you to come back if it doesn't help. The consulation is also expensive. Very sad but this is typical in Ireland


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