Today I was a guest in the Royal Beauty Lounge for the first and unfortunately for the last time! Once again I put myself, as a trained beautician, in the hands of strangers and was more than disappointed! The reception of new customers is warm, you are not greeted with a handshake and the owner (with whom I had the appointment) didn't think it was necessary to introduce herself to me by name. I replied that it was pretty cold outside - make yourself comfortable! I did that. There was a plus point when she asked me if I had had this type of treatment before, but when I answered no, she didn't think it was necessary to explain to me what was being done and what risks there might be! If I wasn't an expert I wouldn't have a clue what to expect! The treatment started with a damp towel being held over my face! (Unfortunately this isn't ideal either) When it comes to cleaning out my pores, she's not squeamish with her nails done! The studio is beautifully furnished. If she had put as much effort into the treatment as we did into setting up the studio, it would have been perfect! Unfortunately there are no separate rooms, just separate areas! The music isn't very relaxing and I think it's intended to encourage you to dance! Unfortunately, because there are no separate rooms, you can constantly hear a colleague lighting up one butt after another in the next room! In the other room you can hear a colleague talking on the phone with a loudspeaker in a language I don't understand! And even during my 20 minutes of relaxation with a mask on my head, I unfortunately have to listen to a conversation between her and some friend in the reception area! Unfortunately, I have to cancel the follow-up appointment because my hair is not protected from all the preparations with a cap or band as usual and I have to go home first to wash my hair! I also find it unusual that you can't pay with an EC card for sums that can go well over 100 euros! Anyone who advertises pure luxury on their website should also offer luxury and such faux pas should not happen to them! And as a little tip from professionals to non-professionals! During cosmetic treatments you ask the guest whether it is pleasant and not “is that okay?”

I did a hyaluron pen training there, the lady is very nice, the work is professional and she can answer all your questions! Very clean, I was very satisfied! The receptionist was very unfriendly and looked very unkempt. Since she didn't introduce herself, I can't say who she is. She just doesn't fit the team! That gives the whole concept a bad impression, unfortunately. Just ignore it🤣 I left very happy! Thank you😊

Bad reception. No respect for deadlines Never again. Not recommended

I made an appointment twice and both times I was canceled 2 hours in advance. Both times, I had my shift shortened at work, only to be turned down at short notice!!! They definitely won't get a third chance. It really couldn't be more unprofessional!! Never again We're talking about Tuba Beauty! Your service couldn't be worse, I would also advise my friends against it who also wanted to make an appointment there.

I was in the salon for the first time today... I received professional advice... I had my eyebrows permanently made up... I am very, very happy with the result... I would come back again and again and I recommend the salon only recommend

I had my eyebrows enhanced using nano-blading at Rabia Stoffregen. Really super nice and professional advice and the atmosphere is also really nice! I definitely recommend it and am super happy with the result!! I'll be back 😊

Very bad with a lot of waiting and not nice people

I'm super satisfied! I've already tried out a few laser studios. I feel comfortable here as a customer and I am very satisfied with the result. Tuba and Gaby work super cleanly and are very patient when I think a spot has been overlooked. I've never received an impatient or stroppy answer from either of them. You take your time and answer every question I have! I can only recommend the studio

Adriana is the best here in Düsseldorf. Lots of patience and everything is just perfect 👌🏻 I will gladly come again Thank you

Best cosmetic studio, so honest & what they offer is just a dream, & always in that good mood they have that makes you feel so good *.* always happy.

ABSOLUTE DISASTER!! The most unprofessional shop I have ever experienced! Not only have the ladies probably never heard of customer service in their lives, some of them even work with products from the cheap sector, and you get cheeky comments thrown at you after waiting for over an hour (despite an appointment! !!) doesn't feel like waiting any longer. In addition, the cleanliness in the entrance area is already poor, I don't want to know what it looks like behind the scenes... ABSOLUTELY NOT RECOMMENDED!!!

Dear Ms. Fabian, The facial treatment you performed on me on Saturday (02/02/2019) was, like the previous treatments, fantastic. My husband was also thrilled with the results. I 100% recommend your beauty lounge. Thank you !!! Waltraud Effertz

Had an appointment for microblading today and was very satisfied. Treatment room was very clean. Hygiene measures during the treatment were impeccable. Everything was explained to me in detail and if I had any questions they were answered promptly. I felt like I was in very good hands at all times. Thank you very much for that.

Unpunctual, we stood in front of a locked door. Nothing had been cleaned from the day before. There was no prior telephone consultation at all. Color for the spray tanning was far too dark, the result was patchy, despite preparing it myself (it wasn't the first time spray tanning, but definitely the last time there!)