The name already suggests it: factory... Sushi is a hand crafted product and here you get some kind of reduced product. The fish is ok (not good or great but ok quality), however cut way to thin and short. The makis are too firmly rolled and only with a hint of fish in them. The selection is very small and in total it is focused on margin not on a good product - like a factory.

DANGER!!!!! Sushi from the day before is sold here! We used to often buy sushi here. The last time was a complete disappointment. The rice was dry and hard and it didn't taste good at all. The sushi was made the day before, even though there was a big sticker that said "fresh daily" on it. You can't do that with raw fish! Conclusion: Not recommended (at least not this branch)

Unfortunately we didn't like the sushi from there. Somehow the rice was too dry. Plus you could at least show a smile in sales.

A few days ago I got sushi there again after a long time. I bitterly regretted it, had diarrhea for the next few days and that must have been because of the sushi, because I hadn't eaten anything else that day. The sushi doesn't taste fresh either, the rice "blocks" and the raw fish are stored in Tupperware containers, who knows how long they've been there. The health department should stop by here!!! Never again!!!

(Translated by Google) Very very expensive, looks fresh but is not so 😬. Tasty but not the best. Again, VERY, VERY EXPENSIVE! I advise to eat from there, but you can try it once !!! 😅 (Original) Sehr sehr teuer, sieht frisch aus aber sind nicht so 😬. Lecker aber nicht die besten. Nochmal SEHR SEHR TEUER!!! Ich rate ab da zu essen, aber einmal kann man es ausprobieren!!!😅

Lovely service, quick preparation and everything was very tasty. You can eat well on site.

The quality of the product is okay. The delivery time is no longer reasonable. Not once does the delivery come on time. 1 to 1.5 hour delay in delivery is normal. You will not receive a message from Sushi Factory that your delivery is late! If you ask, you will only be told that the delivery is on the way. Example today: Delivery scheduled for 7:15 p.m. Current time 20:20 and I'm waiting again. That really can't be true!

Price performance is okay, the quality of sushi is also okay, at least it meets my expectations of a chain with a delivery service. Delivery service is the keyword why I only give a 2 star rating: Ordered there online 3 times now, but via the Sushi Factory website itself (no delivery hero). 3 times the order is not complete, items are missing, are not available in the correct quantity, or items that were not ordered are in the box. Handling these errors is more than annoying, the staff on site on the phone is not friendly, but rather rude. Missing items will only be delivered 2 hours later. My tip: Sushi from there, yes. But pick it up yourself! Check the bag on site.

I ordered sushi on site last night, was told to wait an hour and a half (!) and then pick up what I ordered. After an hour and a half, I was told with a shrug that my order had been lost and not processed. I have to come back tomorrow. Never again!

(Translated by Google) Waited 2 hours for food. After you called you were put off because it is the weekend and the time is late. Sorry, but you give the mobile phone number, you can just call and say it will be later, and not specify it takes 1 hour. And then suddenly it was said, should we still deliver or not? When you said yes, logically, yes, hunger was hung up immediately. Orders will never be placed again. (Original) 2 Stunden aufs essen gewartet. Nach dem man angerufen hat wurde man vertröstet da es ja Wochenende ist und spät von der Zeit. Sorry aber man gibt die Handynummer an, da kann man doch eben mal anrufen und sagen es wird später , und nicht angeben es dauert 1 std. Und plötzlich hieß es dann, sollen wir noch liefern oder nicht? Als man sagte ja logisch habe ja Hunger wurde direkt aufgelegt. Nie wieder wird da bestellt.

(Translated by Google) Very nicely decorated and the sushi was tasty (Original) Sehr schön eingerichtet und das Sushi war schmackhaft

(Translated by Google) Unfortunately, there is not more than one star in it! The delivery was super fast, that's no question... but the quality, unfortunately the worst sushi I've ever eaten :( (Original) Mehr als ein Stern ist leider nicht drin! Die Lieferung war super schnell, das ist keine Frage… aber die Qualität, leider das schlechteste Sushi das ich je gegessen habe :(

(Translated by Google) I like the sushi in the sushi factory. It's certainly not what you get at the Nobel Japanese, but it's good and the price is right ... Always a tip for the sushi in between :-) But ... dear service team: When there's not much to do, You don't have to punish the small number of guests with "disregard". You could do that better! (Original) Ich mag das Sushi in der Sushi Factory. Es ist sicherlich nicht das, was man beim Nobel-Japaner erhält aber es ist gut uns der Preis stimmt... Immer ein Tipp für das Sushi zwischendurch :-) Aber... lieber Service-Team: Wenn nicht viel zu tun ist, muss man die kleine Anzahl der Gäste nicht mir "Missbeachtung" strafen. Das konntet Ihr schon besser!

(Translated by Google) More than bitterly disappointed with the way customers are dealt with. Ordered on 8.04.2020 for 46.30 euros via Lieferando, were not outside the delivery area, because they were displayed for our address with delivery. About 25 minutes later we received a phone call that delivery was not possible. Since we had already paid with PayPal, I had informed the lady on the phone that she would like to refund the money, please. After three days I still received no payment, then called again and we were informed that payment has already been made. Now on April 16, we still haven't received any payment, with PayPal Buyer Protection activated I find an impertinence. If there were minus stars, I would give 5 stars. Well after Balingen phone call with between factoring and the activation of buyer protection at Paypal on April 17th, then get the money, thanks for the repayment and will now also be quite clear because it still works relatively well, has awarded 3 stars. Hope with the next order which I am looking forward to that it will work without problems then there will be more stars. (Original) Mehr als bitter enttäuscht von der Art wie mit den Kunden umgegangen wird. Hatten am 8.04.2020 für 46,30Euro über Lieferando bestellt, waren nicht außerhalb des liefer Gebietes, denn sie wurden für unsere Adresse mit Lieferung angezeigt. Etwa 25 Minuten später erhielten wir einen Telefonanruf dass eine Lieferung nicht möglich sei. Da wir bereits mit Paypal bezahlt hatten, hatte ich die Dame am Telefon darauf hingewiesen dass Sie uns bitte das Geld zurückerstatten möchte. Nach drei Tagen noch keine Zahlung erhalten, habe dann nochmals angerufen und dann wurde uns mitgeteilt Zahlung ist bereits veranlasst. Jetzt am 16.04 haben wir immer noch keine Zahlung erhalten, bei Paypal Käuferschutz aktiviert finde ich eine Unverschämtheit. Wenn es minus Sterne geben würde, würde ich 5 - Sterne geben. Na nach Balingen Telefonat mit zwischen Factoring und der Aktivierung von Käuferschutz bei Paypal am 17.04 dann das Geld erhalten vielen Dank für die zur Rückzahlung und werde jetzt auch ganz klar da ist doch noch relativ gut funktioniert hat 3 Sterne vergeben. Hoffe bei der nächsten Bestellung auf welche ich mich dann schon freue dass es dann auch problemlos klappt dann gibt es auch mehr Sterne.

(Translated by Google) The sushi does not taste fresh, is mushy and overpriced. Not recommended. Ps: soy sauce costs extra (Original) Das Sushi schmeckt nicht frisch, ist von matschiger Konsistenz und überteuert. Nicht empfehlenswert. Ps: Soja-Sauce kostet extra

(Translated by Google) Very tasty sushi, but in terms of the concept there are only very mixed boxes, including veggie. Personally, I miss something like "just avocado insideout". But that is my personal opinion. But that's also asked here 😊 very tasty - priced in the upper price range, but very, very tasty (Original) Sehr leckeres Sushi, vom Konzept her gibt's aber nur sehr gemischte Boxen, zwar auch Veggie. Mir persönlich fehlt mal so etwas wie "nur Avocado Insideout". Das ist aber meine persönliche Meinung. Die wird hier ja aber auch gefragt 😊 sehr lecker - preislich im oberen Preisniveau, aber sehr sehr lecker

We had sushi delivered today - unfortunately very disappointing: the rice was much too dry, there was kitchen paper stuck under a piece of salmon, the sushi fell apart, the ginger was dry. All in all not tasty.

I would like to give 0 stars. Open according to Google, the local store was apparently also open, you could also order on-site on the screen. Unfortunately, there was no employee in sight. I had a nice cashier call me out, waited again, and still no one showed up. Anyone who leaves their customers so stupid deserves 0 stars. We'll never come back here.