Great service, delicious burgers! He took me here since he liked it and I had yet to try it. The service was fast and our server gave us some recommendations on items to try. We chose the build your own burger (vegan) and nashville chicken, as well as the cauliflower wings appetizer. Everything was so tasty! Fresh ingredients and didn’t need to wait long to get our meal. The cherries tomatoes were forgotten in my burger, but everything was yummy so I hadn’t even noticed. Cauliflower wings have fresh herbs which is a nice touch. We look forward to eating here again!

The counter, for a first time visit with friends, we all decided to come here. It was a very good experience. I got to try bison meat! And it was very good! :) I liked it. You can create your own burger, or even a salad. I went with making a burger salad. But none the less. It was a good choice between friends to come here and enjoy a meal. :3

I love a good burger, and this was perfection. I enjoyed the atmosphere and the modern, clean look the restaurant has.

My coworker highly recommended this place and I'm so glad he did. It's always nice to have a high-quality burger joint on your rolladec. Make sure you add this one to your bucket list.

Nice interior and indoor outdoor seating. Read great things, so I was Shocked at how bad the food was. Service was extremely slow and inattentive. Burger was tasteless and dry. The cheese dried up, made me think it sat under a heat lamp for some time before ending at my table. Added Bacon and mushrooms for a $5 up charge. Mushrooms were canned not Fresh!! Did not eat them, as I despise canned mushroom taste! I was happy with the fresh spinach I chose instead of a bun. Overall, I was not impressed at all! I won’t be back to this establishment. I am happy to pay $20+ for a burger, if it is made with quality ingredients and cooked properly. Medium rare should be Juicy, not a a dried up hockey puck! Use fresh mushrooms if your going to charge $2 for that add on, mushrooms should be fresh & sautéed not canned!! Honestly, Teddys Bigger Burger is where it’s at! That’s a fresh, cooked to order burger worth every penny!!

As always, very tasty food that’s served incredibly quickly! The Bacon BBQ Burger had deep fried shoestring onion rings that were delightful! The bbq sauce was sweet and tangy. Honestly, my wife had the Teriyaki burger and after one bite of that, I wish I had gotten that burger instead! Yum! We have leftover fries for days, which I’m not complaining about :)

My wife and I happened to visit Kahala mall on a Saturday. It was lunchtime. We were going to eat at the food court but we were looking for something not found near my home in Leeward side. The Puka's at Wholesale Market was closed so we end up at the Counter Custom Burger. It's tempting to make my own custom burger but since we're new to the place, we'd rather try their burgers in the menu. My wife got the Bison is Good burger and I had the Breakfast burger. We both have are burgers at medium. The Bison burger has still some pinkish color in the middle and we both like it. It was juicy, perfectly cooked. The beef on my Breakfast burger has less pink color and looks slightly burnt on the outside. It was good but I feel like the Bison was better. The Bison feels healthier to eat. The Bison has spinach while the beef has tomato. The beef had the Applewood bacon which adds smoky flavor to the Breakfast burger. Both had eggs so kind of messy to eat. Both eggs were cooked right. It was gooey but not too runny. The Bison comes with their house made thousand island; while the beef comes with sweet sriracha sauce. Both sauce were delicious but I wouldn't recommend to put a lot of it on the burger. The burger is the star of the dish and you don't want the sauce to overcome it. We did have the Buffalo cauliflower as our app and that was good, too. We had the buffalo sauce on the side so we can control the heat. The ranch sauce also helps mellow the spiciness. My wife tried their mint peach lemonade while I tried their pom-berry lemonade. It was not something we like after we tasted it. I mean the drinks were on the meh side for us. We feel like we can skip those drinks next time and try something else. Speaking of next time, if we come back here again, we might eat the Bison is Gouda again. And then maybe I will make my own custom burger.

It's a fun time creating your own burger! Just know what flavors you like, then mix together as a burger. A little wait is worth the quality of the food ❤️ i had the smores shake & oooh it was delicious! Sweet potato fries were cold when it got to me. However, I didn't mind because I love sweet potato fries! On the (2) make your own burgers + (1) shake + (1) drink, the total was about $60. So it'll be pricy if you want to create your own rather than what's already on the menu.

Delicious, made to order burgers, and adult milkshakes too!!

I'm from Boss Angeles, so you know I've had some good burgers. I gotta say, they make some of the best burgers I've ever devoured. They food is bomb!!!! Shots were fat too. Service was good. The only thing is, where are their customers? I must have visited during a slow moment. Maybe they need some disco lights in here or something. If you like to become one with your meal, this is the place.

Very friendly and efficient service. It is located in a mall with both indoor and outdoor seating. There is plenty of parking available in the mall. Gluten free bun available.

I saw this place on Instagram and really wanted to go, so we did. It was good, and the base price of the burgers are fine, but there’s a ton of little things that cost quite a bit. I have pictures of our burgers and my husband’s drink (which was this really good berry lemonade, but also was expensive), but I forgot to get a picture of my mint milkshake. The milkshake was good, but not $8.25 good. Overall, good food, but not well worth the price

Had a $20+ burger and it was not very good. It was too simple even with the added greens and sprouts I added. The beef was not as flavorful as before. This is my first time returning after 2 years. I used to frequently visit and was never disappointed with my burger and fixings. This time, even the presentation was below satisfactory. Too bad because it was my first lunch mtg with my boss and I suggested the place. 😐

This is quickly becoming one of our go to date night spots. Seating is limited so we always end up at the bar. Bar seating is always a bit tough to judge because the bartender is busy filling drink orders to really pay attention if you need something. We have never ordered anything standard off the menu and have always elected to build our own and have never been disappointed. One thing to note, the sour dough is two slices of regular sourdough bread and not a sourdough bun. The shoestring fries are always perfect and so are the sweet potato ones. The only picture I remembered to snap is of the sweet siracha brussel sprouts which are great. The peach lemonade is a must. I personally pass on the pomberry lemonade as it's a bit medicinal tasting. The shakes are super on point and I love the selection of local beers. 4 stars only because service has been a bit spotty and happy hour ends really early and isn't explained very well.

The new check in process was smooth. I ordered the minis. They had a great flavor. The chicken chili was chunky and tasty. As always the sweet potato fries were my favorite. The dipping sauce works so we'll. Liz's chicken bacon ranch was just massive.

So many years we only ate across from The Counter and I wondered how their food was. Now that I have eaten there, I chiled myself OMG I should have eaten there years ago! Great service, better than great meal! The choices were almost limitless and serving portions enough for two meals. In fact, I only ate half the burger 🍔 and just a few of the shoestring sweet potato fries, and needed a to-go box which I ate for dinner. I didn't even finish the full glass of soda that I was served. Definitely will come back to try more combinations!

My first time ever coming to The Counter Custom Burgers and I can say, it surely will not be my last. I reviewed 4 of their signature sandwiches and all of them did not disappoint. My favorite sandwich that I en(Counter), pun intended, was the Bison Is Gouda burger. It was everything that I was hoping that it would taste like. Yes, it was more overcooked than what I asked for, but maybe the cooks feel it would have been better mid-well over mid-rare. But, I seriously still enjoyed every bite that I taken from this burger. If I could give it six stars I would. Now the one thing I had some disappointment in and i mean some disappointment, was the Nashville Hot chicken sandwich. It didn't have the hotness that I was looking forward to. I love me some hot foods and if you going to say Nashville Hot, I would like for the restaurant to make sure they know how hot Nashville Hot really should be before serving it. And secondly, make sure that the chicken is already smothered in that Nashville Hotness before serving to the customer. If you were trying to protect us from extreme hotness 🔥, there's no need to do so. All in all, I will definitely keep coming here for my bison 🦬 burger fix for sure!!!

I have had the best hamburgers here. To me, no one beats the Counter. You can order just the way you like it and provided you ordered correctly, the burger is the BEST!

I ordered a custom burger to go and they forgot my barbecue sauce. Unfortunately I didn’t check until I got home, so my burger was rather dry. The cheese wasn’t melted either, so I had to broil it for a minute. The rosemary parmesan fries were very good though.

Awesome burgers, wings and spicy chicken sandwich. Mahi salad with artichoke was my wife favorite. They have also very nice quick pick up service. Shops around here are also good to do other shopping.

Medium burger, not entirely cooked enough. But over all it was good. Great options. They should consider some standards though. (Ketchup)

Best place for hamburgers hands down. Custom ordered, how ever you like it. Always have this on my mind when in town!!!!!!

Service was quick, and customer service was a plus. This was my first time dining here and the food was excellent! Everything tasted so good. Can't wait to try something new the next time I come back.