2/5 mainly due to the "loaded fries" I say that loosely. The main reason for Nandoes was to try the loaded fries, and was just mega disappointed. But I'll get to that at the end. Sunset Burger: Absolutely lovely, and tasty. Around £8.95 on its own I believe, and then instead of going for the sides we opted for the loaded fries as another dish instead. The burger as a stand alone item would be 5/5. Loaded fries: Don't get fooled by advertisement. It was £8, and I tasted £5 too much. Firstly the loaded element, which was hard to find any chicken it claimed to have in, I think I counted around 3 strands. And then alot of the loaded, is very central, so you feel there is no flavour else where. The main issue is the flavour/taste, the only way to describe it, is it tasted like the old mini oven pizzas I used to have when I was younger. The taste was identical to that pizza, which was so odd to have that cheap oven pizza taste on chips. It didn't have any unique flavours, or any spice. We had to drown it in hot sauce, to then get Hot Oven Pizza flavour. Honestly I wouldn't recommend it at all, it's not worth disappointing yourself for £8. Stick to what you know, and get the usual with 2 normal sides. And stay away from the odd flavours loaded fries. Shame!

Visited for lunch today had the rainbow bowl with extra hot plant based strips. So delicious. Super quick too, hot and fresh. Staff were lovely and friendly. Will def come back

I had so much fun at Nando's. It gave me that afro vibe with the interior and the subtle music. The staff were very pleasant and wanted to make sure we were okay. The food was really delicious and very filling! It was worth it. Very clean and cool environment. Great staff. Tasty meal. I'll visit again and again and again. Thank you Nando's!

All round excellent experience; haven’t been to Nando's much, but this visit has solidified a future of many more. The food was spectacular, and quick service ensured freshness throughout the entire meal; with every flavour bursting mouthful a rush of dopamine and enveloped me. When I had any questions, my waitress Jasmine Bailey, was always there quickly ready to listen and quickly resolve anything. She made conversation with me and her friendly mannerism made me feel instantly comfortable, this continued throughout my entire stay and cannot be faulted. Not sure if the name of my chef but the highest of compliments also. Will be reccomending a visit to all friends and family, and don’t doubt I’ll be there too, as I cannot wait to visit here again. Fully satisfied 10/10. Sound

Delicious food and the peri peri sauces are a dream! We order the complete chicken and the portions were amazing! The staff was always nice and really helpful!

Usually have Nando’s in Cardiff which hasn’t ever been that great, So popped to Newport for a change. The food was really nice and loaded with chip’s which was great. Just stack the plate with chips it costs nothing and brings people back. Pet hate a tight portion of chips 😡lol

Had a lovely lunch here the other day. The staff were very accommodating when it came to my 2 year old son. They sat us at a table with enough room for my pram. The waiter brought over a colouring pack straight away without us even asking. The food was gorgeous, simply, hearty.

Been here 3 times recently for takeaway 1st time. Came back after agreed time to be told didn't have my food, and would take 40 more minutes, and an alternative would take 20. Went for the alternative, they surely could have checked in the first instance and known they didn't have what I wanted and taken 40 mins at that point.... pretty shoddy 2nd time. Ordered, checked they had what I ordered, available this time(I had learnt) was told all in stock, no need to worry. had no sauce's annoying as part of reason I came to nandos was the sauces. Got home part of meal missing, called to arrange replacement, can't deliver, so took a voucher for missing part.(see 3rd for how helpful this was..) and ordered from KFC for missing part. 3rd time, ordered, tried to use voucher code, told it's not possible to use via walk up, manager couldn't do anything about it, (maybe give your management the ability to deal with the terrible service....) got embarrassed so just paid for the food, should have just walked out... Since this I have asked for a useable voucher or refund, if I get a voucher I will just give it away as so fed up with being disappointed with this terrible excuse for a restaurant. Either way I doubt I will ever visit a nandos ever again. Let's see if I ever get an apology for their useless service. --- Update, canned response from nandos, thanks for so little.. not the managers fault, he can do anything for the specific situation, as his hands are tied, obviously not creating the problem at the store level would help, but that isn't going to happen any time soon..