Featured Reviews


Frequently mentioned in reviews: people (18) facility (17) room (10) clean (8) facilities (7) time (6) pool (6)
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  • 1/5 yama c. 1 year ago on Google • 16 reviews
    The staff's attitude was too bad. The explanation about the training gym is so random that I don't understand what they're saying. I'm secretly fiddling with my smartphone while I'm at work. Just standing there all the time. Staff sleeping on chairs at the pool. Walking with my head down. What do you plan to do if something happens to a customer? Since the staff is bad, it makes sense that the customer base is also bad. We do not recommend using this facility for beginners.
    15 people found this review helpful 👍

  • 2/5 oz “cuba” o. 2 years ago on Google
    (Translated by Google) The staff are rude and arrogant. It's a shame because the facilities are good. Don't think of it as a city facility. I have used other facilities and have never been treated like this. It can't be helped to be sensitive due to the corona sickness, but I interfere too much with the users in the waiting room. Don't leave your luggage here, are those shoes outside or inside? If you're wearing outdoor shoes, put them away immediately. Have you registered for use? , where is the person responsible? Who? If you're going to be talking loudly about your luggage, get rid of the annoying massage machine and create a space without putting a chair in the middle of nowhere. I'm here to play sports, so I'm sure you'll understand why I'm bringing my luggage. Also, group users are told that they can't use the changing room. Even group use changes clothes and sweats. I want you to operate with a little head. (Original) スタッフの態度が悪く、横柄。 設備は良いのに残念。 市の施設とは思わない方がいい。 他の施設も利用しているが、こんな対応はされたことがない。 コロナ禍で過敏になるのは仕方ないが、待合での利用者に干渉しすぎ。 荷物はここに置くな、その靴は外履きか中履きか?外履きならすぐしまえ、利用登録はしてあるのか?、責任者はどこだ?誰だ? 荷物云々大声で言うんだったら邪魔くさいマッサージ機どけて、無闇矢鱈に椅子なんか置かないでスペースを作ればいい。 スポーツしに来てるんだから荷物くらい持ってくるのわかるはず。 あと、団体利用者は更衣室も使えないとか言われる始末。 団体利用だって着替えるし、汗もかく。 少し頭使って運営してほしい。
    14 people found this review helpful 👍

  • 1/5 tiger w. 1 year ago on Google
    受付の対応・態度が最悪。とくに中年女性スタッフが横柄すぎ。質問しても業務を把握していないせいか、テキトーで曖昧な回答しか出来ない。順番待ちで割り込みを注意しないので抗議しても意味不明な言い訳に終始。税金で運営される公共施設でやっつけ仕事しか出来ないスタッフを施設の顔である受付にしておくのは、いかがなものだろうか。
    10 people found this review helpful 👍

  • 1/5 D 2 years ago on Google
    (Translated by Google) ・ The explanation about new use has changed and the explanation is unclear. ・ If you buy a spelling ticket, it will be a high-priced ticket. ・ I will not return the change, I will refund it only after being pointed out. ・ If you use a fraction of the spelled ticket and purchase a new spelled ticket, if you make a mistake in stamping, you will be given two sheets in vain and cannot correct them → The expiration date will be reduced. What are you going to do if the expiration date is only two months old? Well, it's obvious that it doesn't correspond Shouldn't this facility start with staff education? Although it is a good facility, it is a pity that the receptionist is always available. Also, how many people gargle at the drinking fountain in the locker room? I feel sick and can't help it (Original) ・新規利用に関する説明が二転三転し意味不明な説明。 ・綴りチケットを買えば勝手に高い金額のチケットにされている ・お釣りを返さない、指摘されやっと返金する。 ・綴りチケットの端数の使用と新規綴り券購入した際にはスタンプを押し間違えたと無駄に2枚渡され訂正はできない→有効期限が減る これで2ヶ月間しかない有効期限をすぎたらどう対応するつもりなのか?まぁ対応しないのは目に見えているが こちらの施設はまずスタッフ教育からするべきではないでしょうか?いい設備なのに受付の対応が毎回残念です。 あとロッカールームにある水飲み場でうがいする方なんとかなりませんかね?気持ち悪くてしょうがない
    9 people found this review helpful 👍

  • 4/5 Masa 6 months ago on Google • 63 reviews
    The facility is clean. As others have written, there is a problem with the attitude of the employees. You don't pay attention to old men who seem to be nagging, but what do you say to children and other weak-looking people? I warn you by saying that. It's a facility in Ebina City, right? Since the quality of the city is being questioned, I think education is needed to change the attitude.
    7 people found this review helpful 👍

  • 4/5 仙波弦 3 months ago on Google • 372 reviews New
    The facility has a bright and clean impression.

  • 3/5 まこっちゃんです。 1 year ago on Google • 58 reviews
    The people at KONAMI are very kind and it's very easy to train. There's one thing I'm concerned about: I think there's a need for someone to use the bath only, and I think that's fine, but I've heard that people with disabilities and their companions can use it for free, but I'm a little opposed to that. is. The general public pays 3,000 yen for training, and seniors pay 1,500 yen, so I think disabled people and their companions should also pay about 1,000 yen. I think people with disabilities receive a fair amount of money, so I would like the city to reconsider that.
    6 people found this review helpful 👍

  • 2/5 k k. 10 months ago on Google • 3 reviews
    The facility is clean. I have no choice but to use it for lessons, but the staff's attitude is so bad that I don't want to use it normally. If there's something I'm concerned about, I'll come to you right away. Put your shoes in a bag, don't wear indoor shoes. The way you say it is the worst thing of all. I was just texting on my phone in an empty hallway, and I was told to look elsewhere if I was going to look at my phone. This was said to me for the first time at the facility. Is it because there are many elderly people? Are there any regulations for such facilities? I don't know, but since it's a public facility, I don't think it will be fixed anyway. This is my honest opinion.
    7 people found this review helpful 👍

  • 1/5 きつねG 3 months ago on Google • 87 reviews New
    In the men's locker room, a man with a tattoo on his left arm was using the bath. Some citizens are unable to enter or use public baths or saunas because they are afraid of getting tattooed. As a public facility, please refrain from allowing people with tattoos to use the baths. Sighting February 4, 2024 (Sunday)
    5 people found this review helpful 👍

  • 2/5 Tatsuya 7 months ago on Google • 284 reviews
    The facility is very well maintained, clean and comfortable. Unfortunately, there is nothing to praise other than the infrastructure. The exit shape of the paid parking lot next to the facility is a little difficult. Beginners should be careful.
    1 person found this review helpful 👍

  • 4/5 伊東直人 3 years ago on Google
    良いのですが、管理管理の様な感じがして、一寸窮屈に思います‼️
    6 people found this review helpful 👍

  • 2/5 はる太郎 11 months ago on Google • 6 reviews
    Use the pool. I feel like there are too many monitoring staff even though the pool is small. If there are few users, three people may not be necessary. Honestly, I can't enjoy swimming because I feel pressured because people are watching me swim without confidence.
    5 people found this review helpful 👍

  • 2/5 star 1. 1 year ago on Google
    (Translated by Google) There are many men in the training room. Women also use it. One or two people are quietly exercising, so you can use it comfortably. There are only one equipment, and if the timing is bad, you may not be able to use it. There are various types of lockers, and the type that the key cannot be removed unless the card is inserted. There are 3 dryers (2 for men). The air volume was not enough, so when I submitted a request to the city, it changed to a new one and the usage time per person decreased. **************************************** Multiple people have very bad manners 👇 1. Put the bathing suit used every time in the bucket in Karan. He took a seat with a basket containing swimsuits, shampoo, etc. and disappeared for a long time😨💦 2. I think it's a different person than the one about Oke, but I witnessed him enter the bathroom with his swimsuit on. 3.Even though I'm not going to use the bathroom right away, I put my personal belongings in the basket in the dressing room to secure a place.←This might be a training room user. Therefore, it has become normal for people who use the bathroom to not be able to use the basket. 4. Talk for a long time with multiple people without a mask in the bathroom, dressing room, or locker room. Talk so loudly that you can hear it in the bathroom. Conversation without a mask when using a dryer (it is written as prohibited). (Original) トレーニング室は男性が多め。女性も利用しています。1人か、2人で皆黙々と運動に取り組んでいるので、快適に使えます。 器具が1台だけのものがあって、タイミングが悪いと使えないことも。 ロッカーは様々な形があり、カードを差し込まないと鍵が抜けないタイプ。 ドライヤーは3台(男性は2台)。風量が足りなかったので市に要望を出すと、新しいのに変わり一人当たりの利用時間が減。 **************************************** 複数の人物のマナーが非常に悪い👇 1.洗濯なのか毎回使った水着をカランにある桶につけ置きする。水着やシャンプー等入ったカゴを置いて席を取り長時間失踪😨💦 2.桶の件とは別人物だと思うけど、水着のまま浴室に入ってくるのを目撃😶まさか水着を洗う? 3.すぐに浴室を利用する訳でもないのに、脱衣所の籠に私物を入れて場所を確保←これはトレーニング室利用者でもいるかも。そのため浴室を使う人が籠を使えないことが常態化。 4.浴室や、脱衣所、ロッカールームでノーマスクで複数名で長々と喋る。浴室で声が響くほど大声で喋る。ドライヤー使用時にノーマスクで会話(禁止と書かれてある)。
    4 people found this review helpful 👍

  • 5/5 norico m. 2 years ago on Google
    (Translated by Google) I thought it was a little scary to use sports facilities during the corona wreck, but I thought that I was able to manage it properly because I wrote the temperature and contact information. I can't use the kedo sauna that has a water bath. There are no soaps and shampoos unless you bring your own bath, which I thought many people would use cleanly. There is a hair dryer. Wear a swimming cap in the pool I think it's nice to be quiet where you don't wear a mask and no conversation is allowed (Original) コロナ禍のスポーツ施設の使用はちょっと怖いと思ったケド、検温や連絡先の記載をするのできちんと管理出来ていると思った。水風呂はあるケドサウナ使用出来ない。きれいに使う人が多いと思ったお風呂は一式持って行かないと石鹸、シャンプー類は置いていない。ドライヤーはあります。プールは水泳帽子着用マスクをしないところは会話禁止で静かでいいと思う
    3 people found this review helpful 👍

  • 1/5 おっ“オクジン”くん 3 months ago on Google • 86 reviews New
    Worst response
    1 person found this review helpful 👍

  • 4/5 WY M. 9 months ago on Google • 5 reviews
    5 stars for a sauna Cheap, high quality, and clean. The sauna temperature feels higher than the numbers indicate, and the water bath is also cold. 2 stars as an exercise facility gym equipment I have everything, but I only have dumbbells up to 10kg. The athletic park has weights up to 20kg or more, so it's not enough in comparison. pool Designed for rehabilitation of the elderly. It's only 20m long and narrow with few lanes. If you really want to swim, it's better to do it at the sports park. Recreation room, gymnasium I'd like to make a reservation, but I haven't seen any available dates in the evening hours. Is it monopolized by someone? ? 0 stars on this point. Because I can't use it. If you really want to exercise, you should go to a sports park or another paid facility. Highly recommended for sauna purposes.
    2 people found this review helpful 👍

  • 4/5 大滝哲也 9 months ago on Google • 30 reviews
    First use at 8pm. Despite being municipally run, the service, facilities, and people were good. Perhaps because the number of people in the lockers is limited, it was comfortable and not crowded even though there were always people using the lockers. I'm glad I'm an Ebina citizen.
    1 person found this review helpful 👍

  • 5/5 住吉治 1 year ago on Google
    ここにはサウナがあって、なんとミストサウナまであります。しかも市外の人も600円払えば、スポーツジムとサウナまで入れて。プールまで入っても1,000円で一日中楽しめます。
    1 person found this review helpful 👍

  • 3/5 ろぷとふう 2 years ago on Google
    (Translated by Google) The point is that you can use the facility even if you are not a citizen of Ebina. Of course, if you are not a citizen, it will cost twice as much. You can use the pool and gym, so you can do some light exercise and feel refreshed. The bathhouse is relatively large, and I think it is clean for the city. (Original) 海老名市民でなくても施設利用できるのがポイント。 もちろん市民でなければ倍の値段かかりますが。 プールやジムの利用ができるので、軽い運動ができて気分転換になる。 浴場は割と広く、市営の割に清潔感あると思います。
    1 person found this review helpful 👍

  • 4/5 佐藤福美 1 year ago on Google
    コロナで外出を控えた為トレーニングセンターで身体づくりに頑張っています。市内在住なので、利用料も安いし駐車場も多いです

  • 2/5 ひろこ。 1 year ago on Google
    トレーニングルームを利用しました。久しぶりの利用で、マシーンの使い方を忘れてしまったので、スタッフの方に聞いたら、説明の際に愛想も何もなく怒ったような口調でした。すごく怖かったです。気持ちよく利用したいので、改善できるようならしていただきたいです…。

  • 5/5 Ysk A. 1 year ago on Google
    (Translated by Google) The gym is easy to use and the facilities are clean. (Original) 手軽にジムを利用でき、施設も清潔です

  • 5/5 西山博幸 1 year ago on Google
    (Translated by Google) It has various facilities and is easy to use. It is a bit disappointing that parking fees are charged for non-Ebina citizens. (Original) いろんな施設が整っていて利用しやすいです。海老名市民以外は、駐車料金が有料なのがちょっと残念です。

  • 1/5 Moon l. 6 months ago on Google • 1 review
    The facility is clean but the employees are the worst. There are some good employees, but they are few. Grandma needs to be careful. It's better to say it properly. I feel bad even though I paid a lot of money. really.
    8 people found this review helpful 👍

  • 4/5 西脇拓也 7 months ago on Google • 1 review
    Hafurura


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