Family Dollar image

Family Dollar

Bar Clothing store Toy store Beer store Wine store Tobacco shop Discount store Discount supermarket Dollar store School supply store

Discount chain carrying a variety of goods, including groceries, household items & beauty products. People often mention dollar,


Address

5525 Alameda Ave, El Paso, TX 79905

Website

www.familydollar.com

Contact

(915) 745-6979

Price rating

$ $$$

Rating on Google Maps

4.00 (95 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 AM to 10 PM
  • Friday: (Good Friday), 8 AM to 10 PM, Hours might differ
  • Saturday: 8 AM to 10 PM
  • Sunday: (Easter), 8 AM to 10 PM, Hours might differ
  • Monday: 8 AM to 10 PM
  • Tuesday: 8 AM to 10 PM
  • Wednesday: 8 AM to 10 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Clara S. 5 years ago on Google
    Horrible they couldn't send me a bathroom even though I was pregnant.
    2 people found this review helpful 👍

  • 2/5 Manniee 3 years ago on Google
    I was only in there for a couple of minutes and the lady was rude just talking and txtn and got mad that she had to take her headphones off to hear me. Never going back to this one.
    2 people found this review helpful 👍

  • 1/5 Clouds C. 1 year ago on Google
    I wasn’t even rude to her I just asked to speak to the manager seemed odd that they wouldn’t have change for 100 dollar bill n I had things for my grand babies.. I was browsing the store for like 45 mins.. so it seemed indifferent that she would just run me off.. I am at the utterly most upset, at the level of customer service I received at this store. The cashier by the name of Jackie apparently isn’t informed about the correct manner to go about any given situation. According to her they don’t take your money to buy things there. She refused, rejected my money, her excuse being that there was not enough change in the register. This is a multimillion dollar industry and you are denying my 100 dollar bill. This is ridiculous. After asking her to contact her manager! Come to be she had enough change for my bill. Then Jackie rang up my things with a rude attitude throwing my change at me and stating that she is no liar, in Spanish.. assuming I am not fluent in Spanish she smirked and laughed as if it was a joke.. It must of been personal to her but if a person can’t fluently understand a customer they should find someone else that will help them. I am left without words. I will report this incident to the BBB. This was uncalled for. I go into a store to purchase things not to be undermined because of the money I have. Seriously why are people so arrogant.
    2 people found this review helpful 👍

  • 3/5 Lee west e. 4 years ago on Google
    The place is great .but the manager is a hitler when it comes to who uses the restroom . im a paying customer. I come here every week to buy something. Customer service is horrible. If you dont like your job get a better one .
    1 person found this review helpful 👍

  • 1/5 Laura C. 1 year ago on Google
    This Anna lady that was working tonight in closing shift with huge large fake nails was talking smack about family dollar customers in general saying why do we go shop there and make a fc**$&# mess in the store just because products were not completely pulled forward isn't that her job..omg since she works there I prefer to visit another family dollar and decided to get there today for emergency for my bad luck she was there. Come on district manager please have a talk to her about her attitude towards customers
    1 person found this review helpful 👍

  • 5/5 Armando A. 3 years ago on Google
    love the variety of mats

  • 1/5 Maria H. 11 months ago on Google
    Worst customer service. The cashier does not have people skills. She started saying inappropriate things about me to another customer and I over heard her saying “I thought she spoke Spanish but she’s just another black girl. Staff needs way better training”

  • 1/5 Fancy H. 8 months ago on Google
    I went inside to make one purchase and found a grey body pillow with chocolate stains. I went to the register to it and Ms. Laura said no to me cause I asked for a discount. So I made sure she understood I wanted a discount for the pillow cause of the stains and she said NO Discount. Do you want it. I said without an discount NO and she took it off my purchase. I was like really, smh. First time ever being denied a discount on a damaged product.this happened Today august 4th at 8:15pm.

  • 3/5 Manny G. 1 year ago on Google
    Friendly service

  • 4/5 Daisy Q. 1 year ago on Google
    Friendly and good service

  • 1/5 Maurice W. 3 years ago on Google
    I got what I went looking for! They are out of a lot of products

  • 3/5 Alicia C. 2 years ago on Google
    It didn't have anything I wanted

  • 5/5 J R. 1 year ago on Google
    One of the best stores here in fox plaza

  • 1/5 Marty C. 2 years ago on Google
    Worst family dollar. Two words Candi Hernandez. The woman like to rip off people. Especially the men. So shoppers be aware

  • 5/5 Josie C. 3 years ago on Google
    Really good

  • 5/5 Maria virginia G. 5 years ago on Google
    (Translated by Google) Good place good prices I like (Original) Buen lugar buenos precios me Gusta

  • 5/5 Joseph Lloyd S. 3 years ago on Google
    Very nice staff

  • 4/5 Sherif G. 7 years ago on Google
    Helpful staff,, Grab lunch nearby

  • 5/5 Derek M. 5 years ago on Google
    Good

  • 4/5 Elsie H. 5 years ago on Google
    Good

  • 5/5 gucci b. 5 years ago on Google
    Nice, clean, just needed people

  • 4/5 Anna M. 5 years ago on Google
    Great household items at a great price!

  • 5/5 jose r. 5 years ago on Google
    Good prices and items

  • 5/5 Enrique H. 5 years ago on Google
    (Translated by Google) I like it (Original) Me gusta

  • 5/5 Claudia Idali R. 5 years ago on Google
    (Translated by Google) Very economical and its friendly employees (Original) Muy económico y sus empleados amables


Call (915) 745-6979 Open on Google Maps

Amenities


  • Payments
    • ✓️ SNAP/EBT
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

Trends



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