Very good reception especially receptionist Abeer with great ethics. Clean place and excellent service. Delicious breakfast. It’s really five stars hotel.

I am here on an extended stay for business. I have been eating at the incredible Lebanese restaurant on the 12th floor. I have been served food by two men both named Mohammed, the last couple evenings. Both have been kind professionals and have served me the finest cuisine. Many thanks for the incredible hospitality and service.

The hotel is super clean, well-maintained, and offers a truly comfortable experience. From the moment I arrived, the staff was incredibly welcoming and professional. A special thank you to Abeer and Emad 🌟 who went above and beyond to make my stay even better. Their kindness, attentiveness, and exceptional service made a real difference. It’s always great to see staff who genuinely care about guests and make them feel at home. The rooms were spotless, the ambiance was relaxing, and every detail was thoughtfully taken care of. Whether you’re visiting for business or leisure, this hotel is an excellent choice. Highly recommended!

Amazing breakfast experience! The team was friendly, attentive, and made sure everything was fresh and delicious. Great variety of options, and the service was top-notch. The hotel had a welcoming atmosphere and was very well-maintained. A perfect start to the day—highly recommend! Thx captain m.essa

I have stayed for a few days at this hotel. Stepping through the lobby, I was immediately struck by the beautiful and friendly reception area. Light, airy and very welcoming atmosphere. The staff throughout the hotel were very professional, friendly and extremely helpful specially Mr Farhad and Mahdi. They always greeting and smiling to us. The breakfasts were amazing. The location of the hotel is great. The room was very spacious and well equipped with all essentials and fantastic view. I have no hesitation in recommending this hotel to the tourists who want to go to Erbil. Will be back to this place soon..!!!

I had a fantastic stay at Bristoria Hotel in Erbil! The hospitality was top-notch, and I truly felt well taken care of throughout my visit. A special mention to Mr. Essa, the F&B Captain, for his exceptional service at the restaurant to make feel as home and to Mr. Abdulla at the front office reception for his warm welcome and assistance, which made my stay incredibly relaxed and stress-free with all the information that I required. Breakfast was really good which includes good spread of cuisines. The rooms and washrooms were impeccably clean, and the housekeeping team was always friendly and quick to accommodate any request. Highly recommended!

Ms. Afnan, I would like to express my sincere gratitude and appreciation for your exceptional service and outstanding care during my stay at Brostoria Hotel. My experience was truly remarkable, thanks to your professionalism and dedication to ensuring the comfort of the guests. I truly value your kindness and constant smile, which left a very positive impression. People like you make a real difference in creating an exceptional experience. Wishing you continued success and excellence in your career. Best regards, Khaldoun Suleiman

Amazing hotel with great service! The room was very clean and comfortable. Breakfast had many delicious options. A big thank you to Afnan for her kind help and follow-up. Highly recommended!

I want to sincerely thank Jinan and Afnan for their exceptional service at the breakfast lounge. Their warm smiles, professionalism, and attention to detail truly enhanced my dining experience. It’s rare to find such dedication and positive energy in hospitality. You both made my morning brighter. Keep up the amazing work!

My husband and I stayed at this hotel for one night. Overall, it was a positive experience, with a few drawbacks. One major issue was that none of the staff spoke English, except for the manager. And for some reason the cashier took a photo of our credit card during payment, so we had to block it afterward. The hotel is located on a main road, so it was quite noisy. The soundproofing isn’t sufficient, especially in the early morning when the prayer at 5-6 AM can be clearly heard. The building itself is old, but the interior is well-maintained. The room felt a bit dark, but on the plus side, they provide slippers and complimentary minibar drinks (Coke, Sprite, and a bottle of water). During winter, the hotel can get quite cold and it's cool in the room. The bed was comfortable, but the synthetic bed linen created static electricity, which was a bit unpleasant. A supermarket is conveniently located just 100 meters away, and across the street, there are multiple currency exchange offices. Security is present at the hotel entrance, with bag checks, making it feel quite safe. There’s no on-site parking, but the staff suggested parking on a nearby quiet street, which has security personnel and cameras. Breakfast was nice, there was a good variety of local dishes, fresh and tasty fruits and vegetables, and delicious Iraqi tea. A nice addition is the ATM in the lobby, where you can withdraw cash using a foreign card.