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Frequently mentioned in reviews: hotel (41) good (33) staff (33) service (19) nice (16) clean (16) Hotel (15) stay (13) friendly (13) room (13)
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  • 4/5 Mhdrmz 1 year ago on Google
    A very nice hotel, located on the 60m St., about 15 min walking 🚶‍♀️ faraway from Eskan St. (A popular place for delicious local food 🥘) it has a good parking place, hospitality is good, Internet service is great. The Resturant has an open buffet for breakfast (which is included with the stay cost) also has a paid open buffet for dinner. The pool, gym and spa are great. It was a great and nice experience for me and my family to stay in this hotel.
    3 people found this review helpful 👍

  • 3/5 Daban M. 2 months ago on Google • 75 reviews New
    I went to the spa with my friends. It was a decent experience. First the gym, which was small, and the devices were old. The swimming pool was really warm which was good. But it was very small. And didn't have deep section. The sauna and the steam bath was good. The Turkish bath was the most fun. And the price was reasonable, 25000 for the package.

  • 5/5 Bob P. 5 months ago on Google
    The hotel staff is very welcoming and conscientious regarding all guest needs and requirements. The service from the staff at all levels is friendly, professional and polite. I've been staying with this hotel for almost two years, they do everything they can to make your stay pleasant always. Front desk staff is always very helpful and informative. Wait staff is polite and usually prompt. Housekeeping and laundry always do a fine job with minimal interruption to guests schedule. Management always looks out for their guests and are responsive to input and guest overall comfort and happiness. Great place to stay or have a conference or meeting.
    1 person found this review helpful 👍

  • 5/5 Bilal S. 1 year ago on Google
    I enjoyed during my present day at hotel it’s quite and very clean place, also the meals are so delicious. The conference room we are met was comfortable and all services are available like, internet, project show, and coffee break. Also there are many of recreation area such as swimming pool, SPA and GYM so any body can doing his hobby. The photos below are during the Minister of Health conference with WHO.
    1 person found this review helpful 👍

  • 5/5 Chapuk E. 1 year ago on Google
    One of the very famous Hotel in erbil. Very clean and friendly staff. Good location that is near city centre. Rooms are very clean and good services 👌.
    1 person found this review helpful 👍

  • 4/5 Chira EMA (. 2 years ago on Google
    Every things good and above... the staff very welcoming, the lobby too comfort, hospitality great.. and the best of all the location, from Hotel you can go every where easily and avoiding the crowed of the city center. The reception staff helpful specially " RUDI " and special thanks to him.. You can check the photo .. by the way I took these photo at the check out ...
    1 person found this review helpful 👍

  • 5/5 Explore the N. 2 years ago on Google
    My stay was excellent and made all wholesome by the services that were provided. I would like to add a word of appreciation for the reception staff. Their communication skills, active listening and obedience is just remarkable. Everything was organized in an orderly and unique way. The cooperativity in their behaviour and paying attention to intricate details is really impressive. They are efficient, caring and experienced. They make sure that the guests have their best time spent at the hotel. Overall I'm all happy and satisfied with my stay at the hotel. ❤️
    1 person found this review helpful 👍

  • 5/5 jihad Y. 9 months ago on Google
    Today I attended a business meeting in the hotel, they are really good and very quick for any request, very polite and respectful.
    1 person found this review helpful 👍

  • 5/5 H I. 3 months ago on Google • 8 reviews New
    I stayed at Room 808 for 5 days and it was a large room 35sqm with all modern and luxury amenities. The bed and the pillows were of high quality for a comfortable and peaceful sleep. The customer service was excellent and a great value for money hotel.

  • 4/5 Mohammed s. 4 months ago on Google • 6 reviews
    Wonderfull place that's near to the important and historical places in Erbil. Accecpted services quality, I hope to improve buffet to make it more diversity. When i visit Erbil in future, i would decide to make it my first resident option.

  • 5/5 Ahmed Sherwan B. 7 months ago on Google • 3 reviews
    I had an exciting stay at the Dedeman Hotel in Erbil! Our experience at the hotel was amazing from the luxurious rooms to the amazing dining options and top-notch service. Not only did they provide a variety of food to choose from, we also were satisfied with their meeting rooms and the many services they provide. They truly know how to make guests feel special during their stay.

  • 3/5 Saja T. 1 year ago on Google
    The service is nice Food is good Room service is active Not a fan of the level of Room cleaning, they do change towels The pool is mixed gender all the time even when we asked for one hour only females for group of females, I did not like it Massage service is expensive compared to time and quality.

  • 5/5 Yasin D. 1 year ago on Google
    Dedeman is one of the best hotels in Erbil/Hewlêr. The staff are very nice and helpful, the facilities are very accessible and clean, the food is diverse and delicious. The last time I was there to offer a training to about 50 participants. The hall they gave to us was very spacious and the tech staff was always there when we needed support. The refreshments came on time as well. I really appreciate all staff who helped us during the training and particularly thank Ms Shirin and Mrs Diyar for their kind response to our needs and requests.

  • 5/5 Virgil R. 1 year ago on Google
    Great staff, nice room, clean, good Internet, good breakfast. Overall... Very good experience. It is my first option for future trips in Erbil.

  • 1/5 Mohamed H. 10 months ago on Google
    I tried to use the swimming pool, the hotel wanted to enforce me to buy a swimming cap to be able to enter the swimming pool otherwise, i can't use it !! When I escalated this to the swimming pool reception and the hotel reception, they told me that this is a Hotel policy! I didn't see this policy in any hotel around the world.

  • 5/5 Arno M. 11 months ago on Google
    Concerns of customers are immediately solved from Management with quick response and solutions. Service team is very polite and respectful in every way.

  • 5/5 dyar a. 1 year ago on Google
    A really nice hotel and wonderful staff breakfast was great I looking forward for my next visit

  • 3/5 Gamze A. 2 years ago on Google
    I went because of business trip.The King Suite came across to me at the hotel. The room looked fine. But the seats were dirty. A closer look at the jacuzzi revealed some light blemishes from the past. In addition, although we did not use any additional services at the hotel while checking out, the receptionist tried to issue additional service bills (laundry, room service). Therefore, we were almost late for the plane.

  • 5/5 Aylin A. 11 months ago on Google
    One of the Best Hotel in Erbil.Great large and clean rooms.Fantastic Breakfast.Excellent service Staff.Excellent Management.Cınratulations👍👍👍👍👍

  • 5/5 Hirakumari B. 11 months ago on Google
    I completely enjoyed my 2 days stay. A very family friendly hotel and best cooperative staff.

  • 5/5 lphillips17 11 months ago on Google
    I been staying at Dedeman Hotel in Erbil since October 2019 and I can say the hotel staff demonstrates and generate enthusiasm when they are providing service. They display a positive attitude toward the customer, staff and employees. They take pride in their work while serving the customer. If you are ever in the Erbil area, I recommend you make your stay at Dedeman Hotel. You can ask for Nasir, Sherin, Mr. G and Bikash! they all will be glad help you with anything!

  • 2/5 Rawand N. 11 months ago on Google
    For confrance very bad location Very bad service Very very bad food We wait like 10 minutes before contour waiter didn't aloud us to enter they are many good hotels in Erbil for big events please not good place for confrance

  • 5/5 Cncccncjj 9 months ago on Google
    I had a really great time, the service was great, the room was really neat and big, and overall everything I wanted I got, there was a very nice pool, it took some time to find it but it was worth it, the breakfast was a open buffet and I really enjoyed it. 10/10.

  • 5/5 Abdullah T. 8 months ago on Google
    Very comfortable hotel, specially for families; quite, clean, and their staff are very friendly. For the singles who like to bring their GFswith them, they will not accept that according to the registration of Kurdistan.

  • 4/5 Abbas h. 8 months ago on Google
    Everything was so good except for a reception guy , he was so rude and didn’t help at all when i asked a room with my colleagues, like if I’m staying for free !

  • 5/5 Issam K. 7 months ago on Google
    One of the best hotels in Erbil, and the staff are very friendly and helpful, ❤️

  • 5/5 rose r. 9 months ago on Google
    The best hotel that I have ever been to ,everything was excellent, especially the breakfast buffet.

  • 4/5 Saman Suad A. 7 months ago on Google
    Dedeman Hotel has consistently proven itself as a preferred venue for events and workshops, and for good reason. The hotel's well-equipped facilities and spacious meeting rooms provide an excellent backdrop for gatherings of all kinds. From corporate seminars to social events, Dedeman Hotel offers a versatile setting that can accommodate various needs. One of the highlights of Dedeman Hotel is its culinary offerings. The food served here is undeniably good. Whether you're enjoying a meal at the on-site restaurant or attending an event with catering, the quality of the dishes is consistently impressive. Their diverse menu ensures that there's something to please every palate. However, I did notice one aspect that could be improved upon. It appears that the serving staff may be feeling the strain of the high demand for their services. On occasion, their attentiveness and responsiveness seemed to waver. This could be due to the hotel's popularity for events, leading to overworked staff. It's a minor issue in the grand scheme of things, but addressing staff fatigue could enhance the overall experience for guests. Despite this minor concern, Dedeman Hotel remains a top choice for hosting events and workshops, offering excellent facilities and delectable food. With a bit more attention to staff well-being, it could elevate its status even further in the hospitality industry.

  • 5/5 Ahmed A. 5 months ago on Google
    Wonderful residence and beautiful service From all hotel facilities, restaurants, reception, room service and health complex Thank you very much

  • 5/5 Bushra K. 1 year ago on Google
    Hotel have a quiet nice lobby and rooms are good too. Staff are really friendly and professional. They had good food specially Dolma. Gym and Spa is the best.. Nice facility and thanks to all management

  • 5/5 saba k. 2 years ago on Google
    Excellent hotel with international standards, staff are very cooperative especially reception staff the guided us for city tour and a smooth check in & checkout. Hotel cleanliness is super excellent, all staff are very young, energetic and cheerful. Loved my stay in there. Covid precautions taken by the hotel are really appreciable.

  • 5/5 Murat K. 2 years ago on Google
    Hotel is clean and comfortable. Staff is professional and very friendly. Service is perfect. Breakfast is excellent.

  • 5/5 Shivan A. 2 years ago on Google
    Best Hotel In Erbil, very clean rooms, the staff are very helpful, polite and professional specially at the front desk when we arrived the first person we meet was Mis. Lamya, who greet us with respect and provided us best costumer service. I highly recommend this hotel to all friends and relatives. Comfortable rooms, delicious food, very good security, and the location is great which its close to everything. In the future I`m defiantly coming back again and again to this hotel.

  • 4/5 Akram M. 2 years ago on Google
    one of the nice hotels from erbil ad it is clean and consists of many big halls for events and conferinces also offer many sort of foods.

  • 5/5 Alican S. 1 year ago on Google
    Really friendly and helpful staffs, clean and tidy rooms, good meals, whatelse you can expect from the hotel. 👏👏👏

  • 5/5 Mohammed A. 1 year ago on Google
    An excellent place to stay for business or vacation, staff are friendly and professional, good location with free cars parking area.

  • 5/5 Naveed H. 2 years ago on Google
    The staff at the front desk and check-in counter is well trained. Good place for staying and holding conferences workshop and seminars. Food quality is testy.

  • 5/5 Yousif Z. 1 year ago on Google
    I come for a meeting room I like it yo much also the food was amazing

  • 5/5 Ertugrul S. 1 year ago on Google
    Spacious rooms, big bathroom with jacuzzi. Amazing breakfast, good location, helpful staff.. what else you can expect from a hotel...

  • 5/5 ibrahim b. 1 year ago on Google
    Everything was good the meeting Hall was amazing and the food

  • 5/5 عبد الرحيم �. 1 year ago on Google
    nice hotel and the room very clean and the veiw was amazing

  • 5/5 نا �. 1 year ago on Google
    I like the hotel its was nice experience

  • 5/5 Ali A. 1 year ago on Google
    It was very nice experience with your hotel

  • 5/5 رفعت �. 1 year ago on Google
    Nice hotel and very clean

  • 5/5 Ayzan Ali N. 1 year ago on Google
    Neat and clean meeting rooms, delicious food. highly recommended.

  • 5/5 قيس �. 1 year ago on Google
    Nice hotel and clean also the location

  • 5/5 علي نجم �. 1 year ago on Google
    Nice hotel i was very happy during my stay

  • 5/5 MOHAMMED A. 1 year ago on Google
    The service and reception is very good and the food is excellent..

  • 5/5 Rasool A. 1 year ago on Google
    nice hotel and the staff is very nice

  • 4/5 Edwin N. 1 year ago on Google
    The meeting rooms are very well set up and spacious. The food was great though not much to choose from on carbs. The view of the Citadel from the VIP meeting room is nothing short of stunning. Very friendly and polite service.

  • 5/5 zainab m. 1 year ago on Google
    Fully satisfied for all the services were provided to our company through our business trip. I will highly recommend this hotel to my people.

  • 5/5 Harun A. 6 months ago on Google • 2 reviews
    One of the best hotel I stayed in Erbil. The rooms are complete and very clean. At the same time, breakfast and dinner are also quite delicious and diverse. Thank you very much to kind staff and for always smiling all time. 5 stars!
    2 people found this review helpful 👍

  • 5/5 Omar A. 6 months ago on Google • 2 reviews
    Amazing hotel with good service, food and drinks are good. Rooms are comfy and reception staff were so friendly and professional, you have to see the pool also. Their services as venue for event is great, so easy to facilitate an event at the hotel.
    1 person found this review helpful 👍

  • 5/5 Luma H. 4 months ago on Google • 1 review
    In the past there was more than one restaurant inside the hotel there was lili Restorant and moon night in the m1 floor which was very good for dinner; nowadays the only weak point is this ! I mean no Restaurants other than the one which is in the first floor. The neighborhood area is not friendly and doesn’t gives nice feeling specially in night, I don’t feel safe to walk outside.
    1 person found this review helpful 👍

  • 5/5 A.DIRECTOR M. 2 months ago on Google • 1 review New
    The hotel is not strange for us and 5it is now the fourth vist... it was with activity and meeting organization t Meeting room was perfect in all details including furniture., wheather screen projector ...etc Coofee break was satisfying and refill was good image to our guests from Turkey as well Rooms was different in several.sides each visit which add a good changing mood each time A special thank to the most cooperative energitic and caring sales coordinator Ms. Aseel Ms. Aseel was really giving all of her time and energy and asking each 30 minutes if we need any thing without disturbing the meeting which was perfect in all parts

  • 5/5 yara 3 months ago on Google • 1 review New
    honestly a really really good hotel, a very luxurious room for such a good price, all the staff members know about 2-3 languages and communication is very easy and the food was absolutely fantastic, the breakfast buffet was incredibly good and fresh and had a huge variety to pick from, very kid friendly with their offers and overall amazing place! 10/10 recommended! super fast and good wifi at all times as well 👍🏻

  • 5/5 Muhamad F. 5 months ago on Google • 1 review
    One of the best hotels receptionist are so nice and kind can halp you with anything and every thing and very professional specially the guest relation worker i forgot her name but she was wonderful with her kindness and help ... meeting rooms are great to with the Coffee, breaks and food


Call +964 750 461 4100 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Breakfast
    • ✓ Free parking
    • ✓ Accessible
    • ✓ Pool
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Business center
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✓ Airport shuttle
    • ✓ Hot tub
    • ✓ Spa
    • ✓ Fitness center
    • ✓ Bar

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