Sehr sehr unfreundliches Team. Sie haben uns sehr schlecht behandelt. Sie wollten garnicht uns helfen. Nie wieder in diesem Filiale einkaufen.

The employees at this Rossmann are just super friendly. And some people should remember “how it calls into the forest”. Personally, I get 99% of the politeness I give back to people. No matter what situation in life.

(Translated by Google) This is my favorite Rossmann in Erfurt. I just like the shop layout best, I always get everything here and everyone is very friendly. (Original) Das ist mein Lieblings-Rossmann in Erfurt. Der Ladenaufbaau gefällt mir einfach am Besten, hier bekomme ich wirklich immer alles und alle sind sehr freundlich.

(Translated by Google) It is a cheek to do the weekend shopping in the net, only to find a ticket from the private parking lot operator in the amount of 20 euros on the car, just because you forgot to put the parking disc on. Unfortunately this will be my last purchase here ... (Original) Es ist eine Frechheit wenn man erst den Wochenendeinkauf im Netto erledigt, nur um danach ein Knöllchen des privaten Parkplatzbetreibers in Höhe von 20 Euro am Auto zu finden, nur weil man vergessen hat die Parkscheibe anzubringen. Dadurch wird das leider mein letzter Einkauf hier sein...

Here I got confirmation again Not all employees are the same. An employee was able to help me very quickly. The employee at the checkout also confirmed to me that the customer was 👑 and the Empress was sitting at the checkout. If I had worked like that, I would never have been able to earn money 💰. Unfortunately, it's the case everywhere that we want something from you and they don't want something from us. This is how many salespeople behave in stores. I have another comment. Stop copying and replying to the answer sentence. Just change it

I'm really thrilled that the lady from August 20th, 2021 (3:30 p.m.) is not only a bad saleswoman but also a clairvoyant about my finances and tells me I couldn't afford it. Top customer service 👍 So if you want to have a look at your finances, go to the lady in this Rossmann. The last time I was here, I'd rather drive 20 minutes into town from here again.

Unfortunately I have to reduce my 5 star rating to 1 star! I was in the branch today on August 18, 2023 around 12 p.m. and was so disappointed by the cashier, a young woman with glasses! She was absolutely unfriendly and aggressive as well as impatient that it stinks to high heaven! Older people are slow and can't pay so quickly just because the cashier wanted to talk to a friend! Furthermore, she charged twice for 2 items just because she had to talk to a friend during the checkout process! I am very disappointed in this cashier! Apart from this saleswoman, I can recommend Rossmann!

Went there at 8 a.m. today and had to exchange an item because it was unfortunately a bad purchase. Everything went smoothly and I received a friendly and helpful welcome. It's also one of my favorite Rossmanns where I like to go shopping. 1+ with *asterisk

Today I had another bad experience with unfriendliness, at some point you've had enough. Almost everyone in this branch is unfriendly, doesn't look at you, you're lucky if the greeting is even returned. I will shop at another store in the future.

A temporary worker at the checkout had made a mistake and couldn't solve the problem on her own. She then called her colleague for help. Unfortunately, the colleague didn't care at all. I had to wait 15 minutes at the checkout until my problem was finally solved. I think It's a disgrace to the customer for so long It's my time that I'm wasting because of this. Not even an apology. The colleague still acted offended when I pointed out her omission. Very unfriendly, arrogant behavior.

(Translated by Google) Guti (Original) Guti

(Translated by Google) Unfriendly, you get compressed here if the mask doesn't fit properly. But staff has no on. Cheek 😠😠😠 (Original) Unfreundlich, hier wird man zusammen gestaucht wenn die Maske nicht richtig sitzt. Aber Personal hat keine auf. Frechheit 😠😠😠

Ich gehe gerne hier einkaufen, da dort immer ordentlich aufgeräumt ist und die Regale gut bestückt sind. Auch die Mitarbeiter sind freundlich hier. Super

Went here today on October 21st, 23 at 2:30 p.m., Swiffer floor towels packaging was leaking, which we only discovered after a few minutes, went back to the shelf and exchanged the item, now an employee comes, short, blonde, ponytail, around 40 Years old, speaks to us unfriendly, something would leak, we thank you, we have already exchanged the item, now she asks where did you put it... We put it back... she is loud went off cursing, threw up his arms and shouted, cool...great, how stupid you must be...and shook our heads as if we were little children and not customers...Other customers also noticed what happened to us It was really embarrassing... We've never experienced anything like that! We then complained to the friendly cashier about the colleague's impossible behavior....she apologized for the colleague... If you take your bad mood out on your customers, you should look for another job!!! Well, it's a good thing that there are other Rossmann branches nearby...because we won't be visiting the one on Moscow Square again!!!

Bad customer service. Unfriendly and annoyed sellers...

Bin bis jetzt immer zufrieden gewesen

(Translated by Google) Discounts are not taken into account, the telephone hotline employee simply pushes you away. Impossible behavior! (Original) Rabatte werden nicht berücksichtigt, Telefonhotlinemitarbeiterin drückt einen einfach weg. Ein unmögliches Verhalten !

Sie haben sehr unfreundliche Mitarbeiter. Wenn ich sie etwas frage, helfen Sie mir gar nicht. Ich finde diese Sterne auch zu viel für die Rossmann an Moskauer Platz steht.

(Translated by Google) Wanted to return unopened in the product that only rossmann sells. No longer had the receipt. No chance. Then rather buy again at DM. (Original) Wollte in Produkt ungeöffnet zurück geben, dass nur bei rossmann verkauft wird. Hatte den Beleg nicht mehr. Keine Chance. Kaufe dann lieber wieder bei DM.

(Translated by Google) Very unfriendly staff, you get yelled at and they show you that they close immediately and you can no longer advise although you needed 2 minute help and that is not always the same woman for the first time, so I don't go there anymore. (Original) Sehr unfreundliche Personal,man wird da angeprüllt und dreiviertel acht zeig sie das die gleich schließen und und kann nicht mehr beraten obwohl hat man 2 minütige Hilfe gebraucht und das ist nicht ersemal immer die selbe Frau,also ich gehe nicht mehr dahin.

I left some of my shopping at the checkout that evening and went there this morning to see if anything could be done. A very friendly young employee was able to help me greatly. In general, the employees are always very friendly. I like shopping there 🥰