Featured Reviews


Frequently mentioned in reviews: service (15) Asbeza (13) delivery (12) Addis (7) recommend (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 N D. 4 years ago on Google • 90 reviews
    I've been in Addis for a month now and found this app and give it a try. I ordered twice so far and got what I expected. They are very responsive if you have any questions regarding the products or delivery time. There might not be everything you need but it's enough for the time being. I found it very useful esp when you don't have car or don't want to carry everything yourself. Recommend to try.
    6 people found this review helpful 👍

  • 5/5 rachell a. 4 years ago on Google
    Asbeza is the best service in Addis, always fill replacement products and fast delivery right to my door. Gentleman who delivered was very polite and helped me unload everything. Excellent service - I will continue to use till am in Addis Ababa every time I shop!
    4 people found this review helpful 👍

  • 5/5 Siobhan M. M. 3 years ago on Google
    Asbeza was a game changer for me. Having my groceries delivered meant I didn’t need to spend my weekends hunting down ingredients in 4 supermarkets. The quality of fruit and veg is the same as Fresh Corner (it is Fresh Corner). Bereket speaks excellent English and has put in processes to make deliveries safe in times of COVID such as wearing gloves and masks. Highly recommend.
    4 people found this review helpful 👍

  • 4/5 Brook M. 4 years ago on Google
    A well-needed app for grocery delivery in Addis. Service is top-notch and communication is smooth. Some improvements to be made: for certain food items, it would be helpful to know the unit of measurement (eg. cauliflower - is it bunch or kilos); the same day delivery option could have been better communicated in the initial phase of the service provision; and last but not least, timekeeping for delivery should be spot on.
    4 people found this review helpful 👍

  • 5/5 Luanne K. 4 years ago on Google • 6 reviews
    Such a super service and always with a smile! Asbeza Delivery goes the extra mile to help and the service is personal and professional. Fruit and vegetables are fresh and of good quality. Bereket Tadesse keeps in touch while processing the order and updates on any shortfalls. It’s certainly easy and cost efficient for me to use Asbeza Delivery and use it on a weekly basis. I highly recommend this service. * * * * *
    3 people found this review helpful 👍

  • 5/5 Nebiyu A. 3 years ago on Google
    Excellent app, works brilliantly. Customer service is best, always polite and they keep their composure during difficult situations. App is self explanatory and functions smoothly. Definitely give it a try!
    3 people found this review helpful 👍

  • 5/5 Yohannes A. 5 years ago on Google
    Great customer service, very responsive to emails. The produce was pretty solid too! Best way I've found to conveniently get groceries just sitting home.
    1 person found this review helpful 👍

  • 5/5 Rehema M. 3 years ago on Google
    Excellent, timely service.

  • 5/5 Donna B. 3 years ago on Google • 1 review
    I first used Asbeza in March 2020 and was unsure if the idea of on line grocery ordering could work in Addis. But I was not disappointed and the delivery arrived on time, the delivery service knew exactly where I was which is sometimes a challenge in finding new properties in Addis with all the ongoing construction work. I returned after 5 months and renewed my ordering with Asbeza. The range of products has increased and its clear that there has been work undertaken to broaden the range in response to requests from customers. The website is clear and easy to navigate. You can purchase smaller size portions which is helpful for the smaller families. I am very happy to recommend Asbeza highly.
    7 people found this review helpful 👍

  • 5/5 Brenda L. 4 years ago on Google • 2 reviews
    I have ordered groceries several times now from Asbeza Delivery and have been very pleased with the service. The app is easy to use, both for shopping and ordering. You get email confirmation right away and there is excellent communication afterwards about delivery times and any changes that need to be made on the order. The fruits and vegetables are always fresh and great quality. I would highly recommend using this company.
    5 people found this review helpful 👍

  • 5/5 Sara A. 1 year ago on Google • 1 review
    I have had really great experiences with Asbeza. I can pick my favorite stores that I already know and like, or try out new ones; and order from more than one of the stores they represent. I wish if they deliver all in one delivery. Nice range of groceries stores. Great customer service too.
    5 people found this review helpful 👍

  • 5/5 Hani l. 10 months ago on Google • 1 review
    I started using asbeza every once in awhile for convenience. I have to say I've been very impressed with their customer service. I haven't had too many issues, but when I have they have gone above and beyond to resolve any issues. Overall experience is great. I recommend you to use it!
    4 people found this review helpful 👍

  • 5/5 Mustafa Y. 9 months ago on Google • 1 review
    Asbeza offers great customer service. They are very reliable and professional. I recommend them to everyone.
    4 people found this review helpful 👍

  • 5/5 Jione P. 1 year ago on Google • 1 review
    The delivery and products were just perfect. My request to change the delivery date was well addressed and the gentleman who delivered was very efficient and kind. Thanks.
    4 people found this review helpful 👍

  • 5/5 Abigail D. 1 year ago on Google • 2 reviews
    Not having a car in Addis is difficult. Asbeza saves me from the inconvenience of having to catch a Ride, still not being stocked on everything I need, and having to be in store roaming around looking for what I can get. Deliveries are always quick, delivery pricing is great, and the quality of care to my items is amazing. If the store is out of what you want, there are many options to choose from in regards to a replacement. This app has been a life saver.
    2 people found this review helpful 👍

  • 5/5 Sara A. 3 months ago on Google • 1 review New
    Asbeza is very user-friendly. I think many people would find it easy to use Asbeza. It is a very convenient tool for me that provides a valuable service. I also like the variety stores that is available on the App. I recomed everyone to use it!


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