Pet Valu image

Pet Valu

Pet store Pet adoption service

Retail chain carrying food, supplies, toys & other products for pets such as dogs, cats & reptiles. People often mention staff, store,


Address

4242 Dundas St W, Etobicoke, ON M8X 1Y6, Canada

Website

store.petvalu.ca

Contact

+1 416-234-0326

Rating on Google Maps

4.50 (119 reviews)

Open on Google Maps

Working Hours

  • Monday: (Family Day Canada), 9 am to 9 pm, Hours might differ
  • Tuesday: 9 am to 9 pm
  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 7 pm
  • Sunday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: staff (8) store (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Kelly A. 1 year ago on Google • 45 reviews
    Thanks to the friendly staff at this location for your help with pie adoption of Coco and Dot! You ladies were both so friendly and helpful.
    2 people found this review helpful 👍

  • 5/5 Steph 5 years ago on Google • 34 reviews
    Dropped my TCR fosters, & they were so accommodating with the 3 of them. Even told me over the phone when 1 got adopted. (I called though) awesome staff and they even told me about the TCR discount which came in handy in that given moment! :) thanks again guys! :) Feat. Dex who got adopted out of this store! Not my pictures
    1 person found this review helpful 👍

  • 2/5 Lu A. 2 years ago on Google • 30 reviews
    I have been a loyal customer since 2014 (when I was still living in another province) and always loved the service, the deals and the fact that this store carries so many good brands. Unfortunately I haven't been able to find my cat's favourite food anymore, although it shows in the website. It clearly says that it's available, and that the cases with 24 cans are only available for shipped orders. Great, that's what I want. However, when I choose this option, it says I can't proceed because the product is not available for shipping. What the heck? I then choose "pick up" and same thing happens. So why is the product even showing in the website??? This has been happening consistently for the past months. Before that I was able to buy this same flavour and brand online with no problem. This was my last try... fix your website/inventory and you wanna keep your customers.
    1 person found this review helpful 👍

  • 5/5 Oscar Andres M. 6 months ago on Google • 7 reviews
    It is always a pleasant experience coming into this location. Recently, I purchased a salmon Healthy Paws package for our doggie and wanted to exchange it for beef. I called to request for an exchange and without hesitation, the request was honoured. Thank you for looking out for the community.
    1 person found this review helpful 👍

  • 5/5 Rude G. 8 months ago on Google • 4 reviews
    The employees Very good people they always make you feel welcome
    1 person found this review helpful 👍

  • 5/5 Hayden C. 1 year ago on Google • 3 reviews
    Great store and Victoria is a great manager. All the staff are super friendly and always help me get stuff done and are always nice. They definitely should get paid a lot more for all their hard work
    1 person found this review helpful 👍

  • 5/5 Eline A. 1 year ago on Google
    Good selection, well organized, Very helpful workers
    1 person found this review helpful 👍

  • 5/5 Shobith S. 1 year ago on Google
    Great staff and plenty of selection for your lovely pets.
    1 person found this review helpful 👍

  • 5/5 B E. 10 months ago on Google • 38 reviews
    The people who work here are always friendly and helpful 🙂 please ask healthy paws raw food to have a rewards program here. Stock is always fresh!

  • 5/5 Michael J. 3 months ago on Google • 33 reviews New
    Thank you to the amazing employee tonight! They went above and beyond to help me and my doggo, much appreciated!

  • 3/5 Phillipa K. 5 months ago on Google • 13 reviews
    A run of the mill pet valu. The store is pretty clean. It’s a little cringe to have a pride flag that big in the window. 😂

  • 5/5 Em 2 years ago on Google
    Couldn't ask more from a furry family member store. Great selection and very clean. Darling staff that will take the time to help with or explain anything you may need, you can quickly tell they care about your pets as much as they would their own.

  • 3/5 Amanda W. 1 year ago on Google
    The manager is nice but the rest of the staff are pretty cold.

  • 5/5 April J. 4 years ago on Google
    Service is fantastic. Friendly staff, knowledgeable and eager to help. Good inventory. They have a little bit of everything. They even carry a specific bedding my guinea pig loves. And it's always nice to visit Kiro, the house kitty at Pet Valu.

  • 5/5 McSparkle “Sparkles” W. 3 years ago on Google
    The staff are friendly and helpful. There is a decent selection of cat and dog food/items in all price ranges. The is curbside pickup available. The entrance is wheelchair accessible. They take debit or credit. There is plenty of parking. They are open during the Covid19 crisis and allowing 2 people in the store at a time.

  • 1/5 M. T. 1 year ago on Google
    I went this store yesterday. At the checkout the cashier didn’t give me a receipt and she told me this item is not refundable. My dog had surgery and he able to take off his cone. The vet told me to get a donut pillow for him. We got XL, that is the right size for our dog but he was still able to lick his wound. This morning he bite the donut pillow and made it unusable. I paid for this item 55$ and couldn’t even use it for a full day. Obviously I am very upset right now because I can’t even get my money back!

  • 5/5 Spencer Z. 4 months ago on Google • 2 reviews
    The guy that said the manager is not so nice is out of his mind. Should have said Very Nice 😉


Call +1 416-234-0326 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Kerbside pickup
    • ✓️ In-store shopping

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