1/5 fonso s. 10 months ago on Google
I
arrived
at
the
Federal
Way
location
at
approximately
8
pm
with
my
sister
on
Saturday,
5/27/23.
My
sister
and
I
walked
in
and
went
to
the
bar.
To
be
honest,
it
was
not
a
very
busy
night
with
only
4
or
5
other
tables.
Our
cocktail
waitress
didn't
tell
us
her
name
she
had
curly
hair
and
was
about
5'5.
She
got
our
drinks
and
order
at
the
same
time
cause
she
had
taken
a
long
time
to
get
to
us
we
were
ready
to
order.
We
ordered
2
drinks,
nachos,
and
a
personal
cheese
pizza.
The
drinks
took
longer
than
expected,
along
with
the
nachos.
At
9pm
our
personal
cheese
pizza
hadn't
arrived,
the
bar
and
restaurant
wasn't
busy
yet
after
45
minutes
our
pizza
hasn't
arrived?
From
8:20
pm
to
9:00
pm,
our
cocktail
waitress
didn't
check
in
with
us.
When
she
did
at
9
p.m.,
she
told
us
she
had
gone
on
break???
She
didn't
even
tell
us
she
was
going
on
break,
and
that
was
her
excuse
as
to
why
we
didn't
get
our
pizza!
This
is
by
far
the
worst
customer
service
experience
I've
had!
With
the
delay
of
our
pizza
and
lame
excuse
we
lost
our
appetite
and
asked
to
cancel
the
pizza
and
requested
the
bill,
we
were
given
a
discount
BUT
I
didn't
show
up
to
your
establishment
looking
for
a
discount!!
I
went
to
your
establishment
to
eat
and
enjoy
a
pizza,
which
when
I
left
I
didn't
get
to
do
so
cause
your
"server"
went
on
break
in
the
middle
of
no
business
literally
no
ppl
in
the
restaurant!!!
I'm
never
returning
to
any
Pizza
Rock
for
craving
pizza
since
your
staff
can't
bring
me
a
pizza
in
an
hour
on
a
slow
business
hours.
I
don't
recommend
anyone
going
here.
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