Os médicos são excelentes, mas as recepcionistas apesar da boa educação agem como se os clientes fossem palhaços. Colocam quem elas querem na frente e a pessoa fica esperando 2, 3 e até 4 horas sem serem chamados nem pra fazer a ficha. Um total descaso por parte das recepcionistas. Totalmente despreparadas e com falta de comprometimento.

It takes a long time to call and register. I spent 2 hours waiting to register and another almost 2 hours to have an ultrasound. A lack of respect for customers/patients.

O ambiente clínico mais insalubre que já conheci... De início, já é horrível ver os pacientes da endoscopia jogados no meio da sala de atendimento. Fui fazer meu exame e me fizeram deitar numa maca com um pano todo sujo e amassado. Além da sessão de tortura que foi o preparo do exame pq não existe orientação nem antes, nem durante do procedimento.

I went on Tuesday for the appointment, which I waited 1 hour to be called and was seen in less than 2 minutes. I went back on Tuesday for the ultrasound and waited more than 3 hours to be seen. I asked for the missing exams to be taken back to be done elsewhere.

(Translated by Google) A lot of delay in the service. We scheduled the service, we arrived in advance but it's been more than 2 hours and no service. Scheduled for 8:00 and they haven't even made the record yet. An absurdity, a lack of respect for people. (Original) Muita demora no atendimento. Agendamos o atendimento, chegamos com antecedência mas já se passaram mais de 2 hora e nada de atendimento. Horário agendado para 8:00 e nem fizeram a ficha ainda. Um absurdo, uma falta de respeito com as pessoas.

Atendimento bom mas não vale a pena pela demora a ser atendida. Esperei por 2h na recepção juntamente com pessoas que chegaram bem antes de mim. Não recomendo.

Appointment scheduled for 4:30 pm. I was only seen at 6:30 pm. All three appointments I made at the site were delayed by more than 1:30. Gastro Life is my last option if I can't make an appointment anywhere else.

HORRIBLE experience! I had an endoscopy, it was great. But the ultrasound of the total abdomen, an exam that has to be fasted, I was seen at 11:20! Lack of respect! I do not recommend the clinic for this type of exam. I arrived early, but was attended to late. ZERO rating!

Péssima... Quase 2 meses para tentar agendar uma colonoscopia...E dois meses após o primeiro contato ,eles resolveram fazer o favor se ligar p agendar.Me poupe ! Se fosse urgente já tinha até morrido.

Terrible, I was the first to arrive, to register for exams and the attendants put people first, when I questioned them they were left with no arguments...

Terrible place, I don't recommend it to anyone. You do endoscopy there and manometry, it takes a thousand years to get results from biopsy and manometry. The doctor simply takes a holiday at the end of the year and doesn't report your biopsy, and no one cares about that, so we're left at a loss without having the results and without being able to return for a follow-up and get the results. everything takes time. It took them a thousand years to find a simple access on my arm, it hurt me a lot, it left with a bruised spot. I will never do anything in that place again, no procedures, no consultations, nothing.

Péssimo, mais de 3 horas aguardando atendimento. As atendente não dão muita importância

(Translated by Google) I didn't like the grastro; Bad service on the part of the doctor.. Dr. Eric (Original) Não gostei não do grastro ; Mal atendimento da parte do medico .. Dr. Eric

(Translated by Google) Quality of service, Top Team and Excellence Reception. Congratulations 👏 (Original) Qualidade de atendimento, Equipe Top e Recepção de Excelência. Parabéns 👏

Péssimo atendimento médico não recomendo, atendimento das técnicas ótimo e Recepção, deixou a desejar atendimento médico.

Atendimento péssimo Cheguei 8h da manhã para fazer uma ultrassom e 11h30 não tinha sido chamada ainda Nunca mais volto

(Translated by Google) The place is good and is usually punctual (just don't arrive at the time of your appointment). The procedures I went through found the wait time acceptable most of the time. (Original) O lugar é bom e costuma ser pontual (apenas não chegue na hora da sua consulta). Os procedimentos que passei achei o tempo de espera aceitável na maioria das vezes.

Bad experience, horrible service, I spent almost 3 hours filling out the form, and another 2 hours to be seen, feeling like I was in a public clinic... I don't recommend it to anyone 👎🏼👎🏼👎🏼👎🏼😡

Terrible attendance! I had an appointment scheduled at 1:30 pm on a first-come, first-serve basis and I arrived at 12:40 in advance to be seen as soon as possible, however, when I handed in my documents and told the receptionist that I would need to leave for a few minutes to get something personal, the same She said there was no way, and if I left the clinic she would put someone else in front of me! This is absurd! After all, I went to the clinic in person and handed in my documentation in advance and would need to leave for a few minutes and return right before the doctor arrived, and the doctor hadn't even started to see me yet! The receptionist also informed me that each appointment would last around 20 to 30 minutes, which would take until approximately 3:30 pm for me to be seen, and she came to inform me that I couldn't leave the place! Absurd! Despite having good professionals, the clinic leaves something to be desired in terms of standards and staff!

My experience was not good. Firstly, the call center doesn't work, nor does it have a telephone. I've been trying for two days. I had to make an appointment in person. Another situation was post-endoscopy, with pain after the exam, even when swallowing water. I never felt anything in previous endoscopies, but this one... they even gave me corticosteroids. Leaving with slightly swollen lips is very uncomfortable!! It would be good if the hospital paid more attention to its staff, doctors and assistants. I don't know what happened, because I was sedated, but I assume they didn't take the necessary care from the time the tube was placed until it was removed (Wednesday's team). Unfortunately, now, full of fears!

Too bad! It takes hours to complete the form and even longer to start serving.

Great service, excellent professionals. I highly recommend