1/5 Luciana R. 7 months ago on Google • 9 reviews
I
want
to
express
my
experience
after
a
month
of
physical
activities
on
the
Biohit
network.
At
this
point,
I
would
like
to
share
my
impressions
about
this
experience.
I
attended
two
units
in
Feira
de
Santana,
both
offering
a
quality
structure.
I
registered
through
Gympass
due
to
my
frequent
travel
for
work.
Aiming
for
an
effective
performance
in
training,
I
promptly
underwent
a
physical
assessment,
specifically
at
the
Biohit
Fraga
Maia
unit,
on
the
third
day
after
joining,
on
a
Friday,
with
due
payment
for
the
service.
To
date,
I
have
not
received
a
personalized
training
plan
based
on
this
physical
assessment.
I
decided
to
alternate
my
physical
activities
between
the
two
units,
since
I
have
multiple
disabilities,
including
low
vision.
The
Shopping
Avenida
unit
proved
to
be
more
suitable,
due
to
the
larger
space,
minimizing
the
risk
of
accidents
while
moving
between
the
equipment.
However,
when
looking
at
the
training
plan
planned
for
me,
I
found
that
no
training
had
been
assigned.
The
person
responsible
for
the
Shopping
Avenida
unit
insisted
on
carrying
out
a
new
assessment,
despite
all
my
data
from
the
previous
assessment
already
being
registered
in
the
gym's
app.
I
explained
that
I
did
not
consider
it
necessary
to
repeat
the
assessment,
as
all
my
data
was
available,
but
he
persisted
with
the
request.
As
a
result
of
my
reluctance
to
carry
out
a
second
assessment,
the
trainer
began
to
act
in
an
unprofessional
manner,
demonstrating
resistance
in
helping
me
locate
certain
devices.
It
was
then
that
I
decided
to
return
to
the
Fraga
Maia
unit,
where
I
met
the
trainer
responsible
for
the
physical
assessment
and
I
questioned
why
I
still
didn't
have
a
training
plan.
He
claimed
to
have
forgotten
my
name
and
promised
to
include
the
training
according
to
my
goals.
However,
to
date,
I
have
not
received
any
training
plans.
So,
I
share
my
negative
experience
with
one
of
the
most
renowned
gyms
in
the
city.
Investing
in
health
in
this
type
of
establishment
goes
beyond
the
physical
structure;
the
quality
of
service
and
the
education
of
academic
professionals
are
equally
fundamental.
In
light
of
this,
I
hereby
announce
my
decision
to
terminate
my
association
with
the
establishment
due
to
this
unsatisfactory
experience.
