The Express to Russia staff (specifically Ksenia) made it easy for us to book our trains from Moscow to St. Petersburg as well as from St. Petersburg to Helsinki. She was very prompt in replying to my emails (more than 20+ because our family is big) and very informative. She also called me to confirm the spelling of our names when I made a mistake in one of the forms. I think that shows that they really want to provide good service and ease to their clients. I wish Express to Russia success in their business and I hope they always put heart in their service as they showed when we booked our tickets through them. I will definitely recommend them to my friends in the future.

I'd like to share our AMAZING experience with Express to Russia. My husband and two sons were going to be in Helsinki visiting friends and couldn't pass up the opportunity to visit St. Petersburg during our trip. We had no clue how to go about planning such a trip to Russia but thankfully we found Express to Russia. They walked us through every single detail from obtaining visas to accommodations to tours to transportation. They took all of the guess work out of the process for us and were SO incredibly patient and responsive during our planning process. They are also very affordable!! The next time we visit Russia, and we definitely plan on going back, I will not hesitate to reach out to them for assistance and I would highly recommend them to anyone looking to visit Russia.

I had an excellent experience during my trip organized by Express to Russia. The employees were friendly and competent. Every question was answered quickly, with much care and thought. I especially appreciated that all my train tickets were both in English and Russian and displayed both, Moscow time as well as the local time at the place I was traveling from. It made logistics much easier. I felt always very confident, assured and safe during my travels organized by Express to Russia. Thank you :)

My wife and I took the river cruise from St Petersburg to Moscow on the Leonid Tolstoy. It was a great trip for value for money. We had a large suite which we recommend. The food and tours on the cruise were excellent and well managed. the cruise staff were extremely friendly and helpful. We also can say our service from Express to Russia was faultless. They handled everything in a friendly and responsive way. Our contact was Galina and she was terrific in giving information and arranging such things as transfers. For value we would recommend this trip to anyone

We took the free tour in Moscow with Elena who was very personable. We were 15 in the group and she always made sure we were all keeping up as there were a variety of ages in the group. She was knowledgeable and sprinkled her narrative with personal tidbits which made the information that much more interesting. We even took a break in the famed GUM department store. It was a much needed overview of Moscow without which we would have been struggling with what to see first. My husband and I would recommend this tour highly to anyone, especially if the first time visiting Moscow.

My boyfriend and I just completed a trip through Russia and used Express To Russia Tour Agency to book our train trip from St. Petersburg to Moscow. Given that we are planners, we attempted to book our reservations even before tickets were being issued! The staff at Express to Russia kindly explained to us that they would reserve our seats and issue our tickets 60 days prior to departure. Exactly 60 days to the day, I received an e-mail from Express to Russia with our tickets attached, just as promised! Additionally, while we were in Russia, a question arose regarding our train trip. I e-mailed my question, and within an hour, I had a detailed response, leaving no further questions remaining. I would highly recommend Express to Russia Tour Agency to any future travelers hoping to explore the beautiful country of Russia!

Our trip to Russia was the best ever. Galina Belskaya was so professional and helpful with the many details of our trip. She tirelessly answered the many questions that we asked from how to get our visas to how to get transportation to and from the airport to the hotel and she booked several private tours for us in Moscow and St. Petersburg. The details were so wonderfully arranged that the trip exceeded our expectations. We look forward to returning to Russia. We enjoyed the Russian culture, history and food and the ease with which we were able to explore the museums, the many parks and the beautiful palaces. Galina booked us on a sailing on a Russian vessel from Moscow to St. Petersburg and we had a wonderful trip along the rivers, canals, and lakes. The scenery was beautiful and the sites we visited interesting and informative. We have recommended Express To Russia to our friends who are interested in traveling to Russia.

The staff at St. Petersburg Tour Agency were fantastic. They kept us informed of the train schedule and general information and sent an email when it was time to buy our tickets. They even saved us money & refunded us the difference! We couldn't be happier. Overall, St. Petersburg was the highlight of our 6 week vacation travel that included Russia. We really loved it! Thank you for your terrific help Elena.

I purchased multiple sets of train tickets for a recent trip in Russia. The service I received was exceptional. Correspondence was prompt and friendly. I did not have any issues with the service or tickets that I received whatsoever. I highly recommend them if you need to purchase train tickets. I know that I will be using them again in the future.

It is always a little bit scary to do business over the Internet, but in this case we are happy to report that we received everything that we were promised. It was also very easy to communicate with Express to Russia through Galina. She always immediately responded to our questions and requests, which gave us confidence in your company. The hotels in St. Petersburg and Moscow were excellent, and the cruise was wonderful, with a terrific crew. All our guides were first rate, with excellent English and an extraordinary knowledge of Russian history and culture. We learned a great deal. We will highly recommend Express to Russia to our friends who may be interested in a holiday in Russia.

Everything about my Moscow-St. Petersburg river cruise was wonderful! The services in booking the trip, obtaining a visa, and ordering transfers went well, with quick responses to all of my questions. My experience with the ship was also great. The tour guides and other people who worked on the ship were excellent - knowledgeable and friendly. I would definitely recommend this company for anyone planning a tour to Russia.

I used the St. Petersburg Tour Agency Express website to look plan a possible travel with the train Nice Ville-Moscow. The website is user-friendly, but what I like very much is the direct contact, first by the live chat, then by a personalized e-mail service, with an operator, in my case Anastasia. She has been very fast in answer every questions about the trip, always with plenty of particular. I appreciate very much this service and I think that each person who want to arrange a trip in Russia should visit the St. Petersburg Tour Agency Express website. Very advised !!!

I purchased tickets for myself and two friends for the Sapsan train from Moscow to St. Petersburg through Express to Russia, and requested in the notes that we be seated with a friend who was purchasing hers separately. Lo and behold, just a couple of hours later, I received an email confirmation with a personalized note letting me know that we'd all been seated together. The communication and service was prompt, friendly, and professional. I don't know if I'll ever make it back to Russia, but if I do, I'll definitely use Express to Russia again.