First, I would suggest that the long wait issue should be addressed to your congressman and senator as well as the VA. It is their refusal to adequately fund the VA that causes under staffing and poor service. When I moved to Fort Collins, I also had to wait months to be seen but was able to get treatment when needed by dropping in and being seen when time permitted. My longest wait was short of 3 hours. I'm retired so I have lots of time and I love to read. I never go anywhere without a book so the waits were'nt as annoying to me as they might be to some. During that initial wait period I had an urgent health event and was seen immediately. Regarding staff and their service I have been treated with respect and have been treated in a skilled and professional manner. I'm sorry everyone hasn't had that same experience.

I will start by saying that I understand a few of the people being upset because they most likely put in their reviews right after trying to get needs cared for and they probably put the review in while sick or in some form of pain but this place absolutely does not deserve a star review at the level it has. I have had nothing but positive and easy experiences with this va and while in the past I understand some long wait times on the phone I am also well aware that they were very understaffed at no fault of their own at the time. I was able to schedule an appointment today with Sheryl as my receptionist and she was fantastic and actually made it an enjoyable experience for me. If you want a bad va go to Mississippi but this place is a great clinic and they deserve positive reviews and the ability to grow, I think they deal with an overloaded population and I'm grateful for how hard they work. SEABEES CAN DO

This clinic gets the job done with labs and the nurses are great. The only other thing I go there for is for home oxygen. That is the reason for the 1 star. The oxygen tech is HORRIBLY RUDE. I dread very encounter with her (phone call or in person.) Today I left her office after she raised her voice at me because my experience didn't match her data.She made a absolute scene. I will not go back. I would much rather take off work and drive an hour to Cheyenne than deal with her again.

Garbage, used to be great until my doc retired now I go in and don't even get seen during appointments. Waited over 2 hours yesterday and just left. Usually waiting an hour past appointment time if not more. Can't wait till the new clinic in Loveland opens.

The clinic manager is overwhelmed beyond reasonable, the doctors for a fact could not care less about veterans who look "young" but have serious ailments. I have been waiting since August 2015 to get an appointment and they have now stopped trying to help completely. Almost 4 months (16weeks) and even the secretary of the VA has started to ignore me. So if you can afford private health care I would recommend using that. As the US government no longer cares about helping it's servicemembers. Updatejan4 2016 I have been neglected intentionally by the clinics drs and its clinic manager. Dr jerry zhang and PCM dr joanie deitrich are filthy corrupt liers. They will not return your calls or ever answer the phone if you call, they will lie about you to try and have your benefits taken away. This clinic is being sued for patient neglect for doing this to other veterans. These people deserve one outcome with their flagrant disrespect of war veterans to be found guilty of intentionally doing the exact opposite of what the LAW orders them to do.

10 Oct 2018 Canceled husband's appointment for Lab work less than 24 hour notice but its not okay for you to give less than 24 hour notice. All this month they been giving him the run around. They don't take your health care issues seriously even after seeing a specialist who declared health issues.

Always gave it the best before, but this time I felt the nurse wasn't interested in what I felt was a real issue. Called VA Cheyenne to get permission to go to FC emergency care for bleeding , no reply! That was hours ago!

Joke of a clinic, never answers the phone and doesn't even have anyone in the office during posted business hours. Thanks for nothing.

Wow can't even get ahold of an operator here. Great job VA, way to serve.

Wow! This Saturday’s flu immunization clinic was s-p-e-e-d-y. What struck me equally was a phalanx of smiling nurses and staff greeting every vet. Seldom have I known a more caring and committed crew. Thank you, VA Clinic Fort Collins!

Everyone is very nice here. It's much faster to go here than down to Loveland. If anyone doesn't like this location they are more than welcome to transfer their care to the Loveland or Cheyenne facilities. Or they can just do some old world medicine and chew on some tree bark for their medicinal needs.

Switched over from the horrible Loveland VA hoping to have better care and I can't even get my doctor to remember to put my prescriptions in. Then after it had been weeks with no medication, I was told it would be overnighted last week and I still don't have my medicine. These people do not care about veterans at all.