Terrible and horrible service. The attendant, especially the one who works at the register in the morning, literally puts the customer out, she is there just for the salary. I don't know how a company like this hires employees at this level. Terrible.

Bad experience today 11/24. I waited 20 minutes, 3 employees in the store and only one serving. The other two... a cashier girl and a guy were literally exchanging cards (chatting). 4 customers were ignored, as if there was no one inside the store. They all left without being served. Not even the manager was in the store (Total Lack of Respect for customers). The owner should train his employees better or replace them with more educated and committed ones.

Horrible, terrible service from Thiely, lack of training to explain, they want to push you a plan without needing it, regrettable the service at least provided by this employee.

3 days and 3 different excuses. Unprepared employees. To avoid wasting your time, go to another store.

Terrible attendance I went to the store twice to do the portability, they said they did it but it didn't work. There is a lack of training for the attendants, it was clear that they had difficulties in carrying out portability.

I went to buy an eSim, but as I already have a plan, they say they don't have an eSim card, I bet if I were to sign up for a plan an eSim card would appear. Warning to the owner: you are losing money and customers...

Very bad service. Inattentive at reception. If you really need more urgent service, I recommend that you look for another store. If you go to the store, be prepared…

Horrible place! There is no password, service is first come, first serve, huge queue, slow attendants and very low number of employees on site

Excelente atendimento

Está.fechado não.tem.como.avaliar

Falaram que o meu problema Seria resolvido e não foi. (Problemas com meu chip)

Péssimo atendimento , nunca mais volto!

Cell phone does not answer Phone does not answer WhatsApp does not respond

I LOVE CHANGING MY NUMBER