2/5 Bull B. 4 months ago on Google • 2 reviews
Saw
2
dentists:
Dr
Boelle
and
Dr
Valmy.
Very
competent,
attentive,
patient,
very
professional.
no
complaints.
I
recommend.
The
dental
assistants
also
impeccable.
Thank
you.
On
the
other
hand,
the
hostess
was
very
unpleasant
and
the
manager
was
aggressive.
To
explain
the
facts
(Since
I
suspect
that
with
so
much
bad
faith
on
your
part
you
will
manage
to
respond
that
you
have
been
absolutely
exemplary).
When
I
enter
I
register.
I
send
my
mutual
certificate
by
email.
6:30
p.m.
meeting
6:45
p.m.
end
of
appointment
for
me
When
it's
time
to
leave,
there's
a
health
card
problem
for
me,
so
I
make
the
advance
payment
as
agreed,
it's
normal.
For
my
son,
it
is
January
3,
I
have
not
yet
received
the
mutual
certificate
on
paper
(but
the
vital
card
was
ok),
so
it
was
agreed
that
I
send
it
by
email,
which
I
did
when
I
entered.
But
the
receptionist
did
not
receive
it.
I
therefore
ask
for
the
possibility
of
trying
again:
The
hostess
huffs
in
exasperation.
It's
6:48
p.m.
And
replies
"we'll
make
it
as
simple
as
possible,
you'll
pay
in
advance
and
you'll
be
reimbursed
later"
in
a
tone
of
exasperation.
I
admit,
this
kind
of
reaction
really
annoyed
me
and
I
asked
to
try
again.
If
the
request
had
been
formulated
differently,
especially
more
kindly,
I
would
have
immediately
“cooperated”.
Thinking
that
it
was
the
network,
I
called
a
relative
to
ask
them
to
do
so...
the
hostess
managed
to
cut
off
the
conversation
3
times
for
a
call
that
didn't
even
last
1
minute:
"madam
We’re
going
to
close,
we
don’t
just
have
to
wait.”
Still
blowing.
To
which
I
respond
that
being
in
the
industry
myself,
I
would
never
have
allowed
myself
this
kind
of
reflection,
especially
when
closing
time
has
not
yet
arrived.
I
suggest
that
by
the
time
the
email
is
sent,
we
make
the
next
appointments
to
avoid
wasting
their
time.
It
was
6:53
p.m.
(since
I
was
trying
to
send
the
email,
I
had
my
cell
phone
and
therefore
the
time
in
front
of
me).
The
hostess
tells
me
that
she
can't
do
everything
at
once
and
waits
for
me
to
pay
before
making
appointments.
I
comply,
greatly
annoyed
by
his
reaction
while
remaining
polite
throughout
this
interview.
The
manager
comes
out
of
her
office
and
literally
attacks
me.
I
may
have
been
insistent,
but
who
doesn't
turn
away
after
so
much
rudeness
(the
very
unpleasant
non-verbal
language
was
very
present
in
your
secretary's
reactions.)
I
left
at
7:01
p.m.
You
close
at
7:00
p.m.
If
your
secretary
had
left
me
alone
for
1
minute,
I
would
have
understood
(after
a
little
Google
search)
that
it
was
the
attachment
that
was
too
important
and
I
would
have
tried
something
else
something
that
would
have
worked.
At
7:50
p.m.
I
would
have
been
outside.
Madam
Manager,
if
you
think
that
I
didn't
hear
your
insults
when
I
left,
you
are
wrong.
I
may
have
previously
had
some
management
courses,
but
we
must
not
have
received
the
same
ones,
or
even
the
same
education
in
terms
of
politeness
and
courtesy.
Best
regards.
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