Yesterday, I returned my deceased neighbor's box, specifying this. And when it was my turn to pass, I was called by my first name. I pointed out that it was inappropriate given the reason for my visit. To pay attention to people managing their grief and the burden of administrative paperwork. And the people who received me did not apologize and looked at me almost mockingly. Horrible customer experience. To flee.

I went to the store to exchange my livebox equipment, good support, quick reception and the advisor was attentive. Offer to take stock of the various other offers which could be more adapted to overcome various technical problems that I encounter.

The info I received was very important to enjoy the service.

The waiting time was not too long and I was well received; on the other hand, the Orange TV decoder still does not work; so when I return this evening I hope that an Orange technician will have done what is necessary so that I can watch my TV programs again on Orange.

Je suis passée dans la boutique mercredi . Accueil chaleureux et professionnel. Temps d'attente raisonnable malgré le "rush". Agent à l'écoute , conseils avisés efficacité et professionnalisme dans les solutions proposées. Le tout avec le sourire ...

La jeune fille qui m'a servie était très a l'écoute, et a su répondre à mon attente. Pas de stress et service rapide ce jour. Oui, je suis très satisfaite des choix proposés. C'était la 1ère fois que je me rendais dans une boutique orange.

Je suis passée dans la boutique hier et je suis très satisfaite du service. J'ai été très bien conseillée par Daryl, qui est très professionnel et garde une très bonne humeur, il a très bien répondu à mes questions et mes attentes. Merci Daryl

I came to change my cell phone. I had to go to SFR since my package is from them. And when I inquired, I was very well informed by the advisor, very pleasant and calm. Was able to convince me.

I came to change my mobile which I did not acquire. However, I quickly forgot my disappointment by leaving with the Fiber offer. Very attentive advisor who provides clear and concise information. And I'm happy about it. I'm impatiently waiting for my installation.

Last Wednesday, I came to the Orange store in Milenis for a Livebox exchange which I had already made the reservation for online. I was greeted correctly, the advisor collected the old Livebox and handed over the new one. Then I came back three hours later following a problem installing the new Livebox. I was missing an essential element to make my landline work. The advisor who received me the second time was unable to respond to my request, so I was left without a solution to install my new Livebox. Damage !

I had a good experience, the reception agent received me with a smile; He solved my problem with the wave of a magic wand. Fast and effective.

I went to the store located in Orange Dothemare reasonable waiting time, friendly advisor er5 attentive, patient, professional nothing to say

Immediate welcome, no waiting, the advisor was super friendly, resolved my problem in a few clicks. I am really very satisfied with his intervention.