1/5 Tania C. 7 months ago on Google • 3 reviews
Actually
the
worst
hair
appointment
ever.
I
had
reserved
the
appointment
online
months
in
advance.
When
I
was
on
site,
I
had
my
appointment
for
the
following
day
confirmed
again,
and
a
different
time
was
given
to
me.
Ok
I
thought,
luckily
I
asked...
then
weeks
before
the
appointment
I
sent
photos
of
my
desired
hairstyle
via
email,
Instagram
and
Facebook.
No
response..
Nobody
speaks
English
in
the
salon
itself..
I
tried
to
explain
that
I
had
already
sent
photos..
it
was
just
about
beach
waves..
the
lady
who
did
my
hair
seemed
overwhelmed
and
didn't
seem
to
know
exactly
how
you
do
beach
waves
with
the
straightening
iron..
She
started
to
smear
oil
into
my
hair
and
then
used
the
straightening
iron..
terrible!
She
pulled
my
hair
so
hard,
I
pointed
out
to
her
that
I
had
tapes
and
that
she
shouldn't
pull
it
like
that.
I
also
spoke
French
because,
as
I
said,
no
one
there
could
speak
English.
The
beach
waves
were
a
disaster!!
I
kept
saying
that
this
didn't
look
like
the
photo
shown..
the
lady
kept
smiling
and
carrying
on.
I
left
this
salon
angry
with
lousy
beach
waves
(everything
else
but
no
beach
waves)
and
€30
poorer.
In
my
opinion,
a
4.7
star
rating
is
incomprehensible.
Addendum:
Your
response
to
the
criticism
is
lousy
and
just
plain
unprofessional!
In
fact,
my
experience
with
you
seems
like
a
joke,
a
bad
joke.
Positive
feedback
and
only
4
plus
stars
are
praised
and
raved
about.
But
constructive
criticism
is
not
taken
seriously,
which
is
a
shame.
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