3/5 Jack 2 months ago on Google • 2 reviews New
We
were
two
Asian
friends
on
a
shopping
trip.
This
is
our
experience
at
Le
Pavilion
de
la
Reine,
a
hotel
which
I
wanted
to
experience.
Nothing
wrong
with
the
hotel,
although
it
appears
dated.
I
normally
stay
in
the
Haussmann
area
when
in
Paris
because
of
its
close
proximity
to
Galleries
Lafayette
and
the
dinning
places.
For
a
change
I
wanted
to
explore
Marais.
The
hotel
staff
were
polite
but
I
was
appalled
by
how
they
treated
us
on
arrival.
While
we
were
aware
that
the
permissible
check
in
time
is
3-4
pm
we
did
request
for
"if
possible"
an
early
check
in..we
were
informed
that
they
were
unable
to
accommodate
that
day
as
they
were
full
and
guests
have
yet
to
check
out.
That
being
the
case
we
accepted
their
explanation.
However
we
noticed
that
when
other
guests
arrived
they
were
very
quickly
shown
to
the
rooms
without
having
to
wait
till
3-4
pm.
Not
one
guest
but
at
least
3
when
we
were
'trying
to
find
ourselves'
for
the
next
10-15
minutes
at
the
lobby
near
the
reception.
I
then
went
up
to
the
reception
staff
to
enquire
why
we
are
treated
differently
and
the
answer
was
our
room
was
not
ready.
Surely
if
the
room
allocated
is
not
ready
with
certainty
they
should
be
able
to
offer
us
another
room
as
they
did
to
the
other
3
guests.
there
is
not
much
place
to
wait
in
the
hotel
except
for
a
small
seater
directly
in
front
of
the
reception.
I
then
put
a
Q
to
reception
staff
as
to
why
we
are
treated
differently.
Secondly
when
we
returned
someone
at
the
front
desk,
who
was
waiting
for
us
to
check
in,
clarified
that
the
reason
why
a
room
couldn't
be
offered
to
us
was
because
we
asked
for
a
Twin
bed.
Fine!
When
we
got
to
the
room
we
were
shocked
to
find
that
it
was
a
double
bed
and
not
a
twin,
which
was
the
condition
stated
when
we
were
making
the
booking.
So
what
was
the
reason
why
we
were
not
accommodated
with
an
early
check
in???
I
had
to
call
the
reception
to
inform
them
that
the
condition
of
my
stay
was
that
I
must
have
a
twin
bed.
And
guess
what,
they
came
to
the
room
and
took
the
beds
apart
to
make
it
a
twin
in
that
small
room
where
there
was
no
space
to
open
the
cupboard
door
so
we
had
to
leave
our
luggages
downstairs.
Thirdly,
we
noticed
that
for
every
guest
that
checked
in
that
day,
the
person/s
at
the
reception
checking
them
in,
ensured
that
he
or
his
colleague
will
show
the
guest
to
the
room.
When
we
checked
in
on
return
after
4
pm
at
about
7ish
pm...
the
guy
at
the
reception
handed
us
the
key
and
told
us
just
the
room
number,
like
we
knew
where
the
lifts
are
or
where
the
room
is!!!
When
I
told
him
we
are
not
familiar
with
the
hotel,
he
then
begrudgingly
requested
the
bell
boy
to
show
us
to
the
room.