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  • 5/5 Rawad E. 1 year ago on Google
    Professional staff, beautifully kept hotel in the heart of Frankfurt. Super fast elevators, rooms are spacious, quiet, clean, and beds are comfortable. The M Club Lounge is nicely decorated with plenty of drinks and snacks. Another great hotel by Marriott that I would come back to anytime.
    1 person found this review helpful 👍

  • 5/5 L H. 2 years ago on Google
    High standard Marriott. Love it.... once lost a wallet at the bar with a lot of cash and it was returned. Can't praise the staff enough.
    1 person found this review helpful 👍

  • 2/5 Kira 2 years ago on Google
    This hotel was everything I hoped for...until it wasn't. It looks great, has a nice and central location, spacious rooms, and a nice view from the upper floors. At the end of the day, though, all I want from a hotel is a place to sleep and eat breakfast. I don't remember a single night of sleep so poor. The pillows were essentially empty sacks that instantly deflated. The high profile of the building meant there was extremely loud wind buffeting the windows through the whole night. The sound proofing from the hallway and other rooms was almost non-existent. The HVAC had something wrong where every half hour or so there would be a loud BOOM that woke me up out of any sleep I did manage to get. The next morning, I was ready to try to make up for the lack of sleep with some calories, but the breakfast buffet, despite looking like it was probably excellent, was completely inaccessible because of the enormous crowds. There must have been 150 people squeezed into the tiny area trying to all get food. There was no rhyme or reason to any 'lines' that formed, so after waiting 10 minutes to attempt to get a spoonful of eggs, I eventually gave up and grabbed a muffin over someone else's plate and left. I don't know how effective masks are when you are in such a tight crowd that you have to turn sideways to get by people. The staff were nice, including suggesting a dinner location the night I arrived, but you can't make up for that kind of infrastructural lack. One other thing to note; because the hotel is very high, the elevator has really long waits and, when you do get in, if you tend to suffer from motion sickness, prepare to feel like vomiting.
    1 person found this review helpful 👍

  • 5/5 Shadi O. 9 months ago on Google
    The Frankfurt Marriott Hotel is a luxurious accommodation option located in the heart of the city, offering easy access to the popular shopping and dining destinations. The hotel boasts modern rooms equipped with premium amenities, including a flat-screen TV and WiFi. Guests can indulge in a range of culinary delights at the on-site restaurant or relax with a drink at the bar. The hotel also features a fitness center, sauna, and meeting rooms, making it an ideal choice for both business and leisure travelers visiting Frankfurt.
    1 person found this review helpful 👍

  • 4/5 lilla v. 1 year ago on Google
    The room left a lot to be desired. The top bedsheet had a hole torn. However the view was fantastic. They don't offer the little personal toiletries that are expected at a 4/5 star. The service at the hotel however was impeccable. And breakfast was diverse and delicious.
    1 person found this review helpful 👍

  • 5/5 Sanna H. 11 months ago on Google
    Skyline view room really let us experience and see the whole city from such a height! Great room with a great view! Breakfast was also great, lots of options to chose from Staff were very helpful and kind Overall a great stay & reccomend to check out! Would definitely stay here again+

  • 5/5 Matthew M. 1 year ago on Google
    This is a very nice hotel and the staff is very friendly. I use this hotel everytime I pass through here for work. The bartenders at Champions are great and the bacon cheeseburger is spot on. There was one night that Champions was booked for a private party but the gentleman working the front desk made a recommendation for a steak and burger place called Ashes, I was not disappointed.

  • 5/5 Matt M. 1 year ago on Google
    I had a wonderful stay here while on a quick business trip to Frankfurt. The staff was extremely friendly, courteous, and polite. My room was ready on time and in superb condition. The lobby area also has a very nice bar for a quick drink and separate dining area with buffet-style breakfast options, as well as dinner. Parking is slightly difficult here, as there is no dedicated hotel parking garage, but there is a reasonably priced garage just next door.

  • 4/5 simon f. 1 year ago on Google
    It's a Marriott so rooms large, bed large and comfy. Large Sports Bar in the lobby that does get busy. If there is a convention on thrn getting a taxi from the hotel can involve a long wait. Much better to hop on a tram or the underground

  • 5/5 Diana D. 1 year ago on Google
    It doesn’t get much better than this but unfortunately the price is getting too high. On request at the reception, I got a room with splendid view. For sure, I will return but only with a special price offer. Staff is great, especially at the bistro where I got the best tomato soup ever. Coffee at breakfast is terrible tough. Breakfast is superb. Lots of fresh fruit slices, regional specialities that I loved etc. Plenty to choose from.

  • 4/5 Michael S. 1 year ago on Google
    Standard Marriott hotel, very large and well appointed in an excellent location. Service is generally good in the bars/restaurant, but the front desk can be a little hit and miss. On one occasion the room was very hot with no way to cool it, however when I complained the next morning the response was great and well handled. Very convenient for Frankfurt airport.

  • 5/5 Martin van o. 1 year ago on Google
    Great hotel. Staff is friendly and the rooms look nice. Nice view over Frankfurt. Not to far away from central station and the tram is on the other side of the road. Easy to go around Frankfurt

  • 5/5 Ekaterina M. 11 months ago on Google
    The hotel is nice and clean. The location is excellent. It is close to the subway and tram station. The room was clean and modern. We booked the hotel using Delta Vacations and pre-paid for breakfast. The breakfast was terrific. Ms. Anne took great care of us at the reception.

  • 5/5 Svetlana E. 10 months ago on Google
    Omg! This is beautiful hotel, we stayed on the 43th floor and it has amazing view!😍 Lounge is on top! Super delicious food and drinks! Breakfast also is the best, it was our second stay and I loved everything about this hotel!

  • 5/5 Steve L. 1 year ago on Google
    A bit further away from town than I would normally stay for my non-messe business but a very nice hotel that still cleans the room and makes the bed every day! There's a small shop and a couple of food options on the ground floor, so no need to head out at all if the weather's as bad as when I was there!

  • 4/5 Rutas A. 1 year ago on Google
    Excellent hotel for attending fairs. Service was good and spacious room. It was everything clean and tidy with stunning views. The only contra breakfast! Not fresh juice and bakery quality was extremely low. Elevator got broken and we had to walk downstairs 39 floors... it might happen but we did not have any compensation for that.

  • 5/5 Curtis N. 11 months ago on Google
    Good Marriott Hotel close to the Messe (fair grounds) and about 15 Min from the city center. Rooms are nice. Ask for a room facing the city and higher up. You get a marvelous view! Breakfast is good and hotel standard. You can park close to the hotel and enter the hotel from the parking garage. Rates for parking are high (~37€ for a day) , but ok for Frankfurt.

  • 3/5 Jessica H. 9 months ago on Google
    Rooms are smaller with far less storage space than any other hotel at this price point. Amenities are decent and food is great. Location is good for walking and using transit. But DO NOT come in the summer. The building is unbearably hot. The AC just cannot keep up. Common area and gym are bearable barely. At night good luck getting a decent amount of sleep in your actual room. Everyone is waking up in a pile of sweat throughout the night.

  • 5/5 Crista A. 9 months ago on Google
    We stayed here with friends for just one night for a meeting and were pleasantly surprised at the quality! Spotless, luxurious rooms, top-notch service, excellent Club offerings (breakfast buffet, snacks, coffee). This is a fantastic place to stay in Frankfurt!

  • 5/5 Matthew 4 months ago on Google
    During my recent stay at the Marriott Frankfurt Hotel, I experienced exceptional hospitality that made both me and my dog Max feel truly special. My arrival coincided with my birthday, and the hotel made sure to add a touch of luxury to make the day memorable for me. One of the standout features of the Marriott Frankfurt is their Club Lounge. This place offered exquisite dinners and the opportunity to enjoy a glass of fine wine in a cozy atmosphere. The quality of the meals and drinks was beyond my expectations. What really remained in my memory was the incredibly friendly and professional service. The hotel staff quickly befriended Max, playing with him and delighting not just us but other guests as well. This warm approach made us feel at home, despite my stay being for business purposes. In summary, the Marriott Frankfurt Hotel provided me with an exceptionally comfortable and enjoyable stay. Excellent service, superb cuisine, and a friendly atmosphere turned my business trip into an unforgettable experience. I will definitely recommend this hotel to anyone planning a visit to Frankfurt, whether for business or leisure.

  • 1/5 Rasa Food T. 4 months ago on Google
    Terrible. You arrive late at night after a delayed flight and all you needed is a comfortable place to rest and something to eat. Result: none of them, no service room provided at night and to get worse there was an alarm test in the morning time for more than one hour. How a building with more than 30 floor decides only the delayed flight floor to make this test happen? We ask the reception team and they had no idea when to finish then you ask the maintenance team and they say 20 min... terrible experience, if you are looking for a place to rest with consistent information better look for another one...

  • 5/5 Anuj S. 4 months ago on Google
    Was a great experience especially I could enjoy the privileges of being an Elite customer. Got upgraded to a nice room. I like the gym and make it a point to use it. The only feedback I would like to give is to negotiate a good parking rate with Q Park as it is very expensive as in the Innenstadt Frankfurt

  • 5/5 Karan V. 4 months ago on Google
    A Classic Marriott with High rise...Sports Bar here is highly recommended. Large rooms, Clean, tidy washroom, Linen well settled Burger extraordinary. They offered me room with sky line view...which was amazing at Night. Location wise, it is just 3-4 mns walking to City center and Central station is just 5 mns away.

  • 4/5 Enrico 4 months ago on Google
    If you need to stay in the Messe area it is a convenient choice. Breakfast, rooms, service were ok, nothing above the average of an hotel of that category. Infrastructures are kind of oldish but all was functional. The gym is instead 5 stars for equipment and size.

  • 4/5 Monica R. 8 months ago on Google
    Very well located, especially if going to the Convention Center. Easy access to tram and metro or even walking downtown. Room was spacious and clean. Complimentary water, tea, and coffee. Good cocktails and wine at the restaurant. Nice breakfast buffet. Fast check in and check out.

  • 4/5 Man Yee H. 8 months ago on Google
    Have stayed at this hotel a few times. Rooms very clean. Staff very friendly and helpful. We had access to the M Club Lounge which provides basic food. If you are looking for a proper hot meal, I would recommend going to a proper restaurant. Within walking distance to a large mall which has a fairly large food court. The tram station is literally a minute’s walk from the hotel.

  • 5/5 D T. 1 year ago on Google
    Amazing hotel, the staff here make a massive difference here. All staff I encountered were extremely friendly and accommodating. The standard of this hotel is next level, it is a huge hotel, with attached conference facilities. I had a very good time here and service and food was of a very high standard. The hotel is located in what I would call the business district of Frankfurt. Good transport links and easy to get around from here.

  • 5/5 Robin S. 2 years ago on Google
    Great location directly in the city center. A nice view about the city and an amazing service quality

  • 5/5 Chin M. 2 years ago on Google
    Spacious room, nice bathroom layout and friendly welcoming staff. Walking distance to shopping mall Skyline Plaza

  • 5/5 Omar B. 2 years ago on Google
    Clean hotel, qualitative rooms, helpful staff, well located

  • 5/5 Austin B. 2 years ago on Google
    Was stuck in Frankfurt for two days during an international flight and decided to stay here. It was a great hotel for a good price and very central to several sights in the city. I was able to walk or ride the train to several of the big destinations in Frankfurt and had no trouble getting around even though I do not speak German.

  • 3/5 Shruti S. 2 years ago on Google
    For a five star hotel this was a rather disappointing experience. The room was neat, but lacking much amenities. There was shampoo, conditioner, shower gel, lotion and shower cap available, but no toothpaste, toothbrush, earbuds or cotton pads in the room. If they have been removed due to Covid I can maybe understand it, but then I do not understand why there is a bible and "for you to do" book in the nightstand. That must be the most unsanitary of all. There was also an old, used box with sewing kit in one of the drawers. There was also no bathrobe, slippers or a shoe horn. Also on check out day, housekeeping barged in to my room, on a Sunday at 8.45 am. Not OK. The breakfast buffet was OK. Guests were required to wear an mask and gloves when serving them selves. All in all, the hotel does not live up to its 5 stars.

  • 5/5 Sara F. 2 years ago on Google
    Great breakfast , walking distance to attractions, excellent customer service.

  • 5/5 Valentin U. 2 years ago on Google
    Very kind and professional service. Nice, clean and tidy rooms. Nice overview over the city from the room at 31st floor. Really good public transportation connection. Awesome weekend at Marriott Hotel Frankfurt can absolutely recommend!

  • 1/5 Susan D. 2 years ago on Google
    We stopped there for coffee and or drink. All the restaurants, bars, and pubs inside were closed. We were told we could order a d drink in the sprawling, cold, dark lobby. Not a good vibe. Many hotel lobbies still have bars open, despite corona.

  • 4/5 Alexander 2 years ago on Google
    View is the best in town. Period. Also the employees are one of if not the best I’ve ever experienced. Whether it’s at the checkin, breakfast, the M Lounge or at Champions Sportsbar. Downside is that the rooms are not in very good shape anymore. It is obvious that renovation has to be done. The bathroom (in M King room) is small but sufficient. A lot of space to put things, which is nice and definitely not as good with other hotels in this range. Bed is firm but very comfortable. The reason why I only give 4/5 is mainly because of the King M room with the connecting door to the next room. I could hear every word loud and clear by my neighbor calling his wife. This is something I’ve only experienced in low end motels in the US, which I suppose this Marriott doesn’t classify as ;) Nevertheless I’ll stay again here - but will definitely request a room without this connecting door the next time.

  • 1/5 Conor C. 1 year ago on Google
    I cannot believe the level of disdain this hotel has treated us with. We have been left in tears on numerous occasions. I don't have the stomach to go into it, I am exhausted and deflated. These are not honest, caring, kind or honouable people. Customers please avoid at all costs unless as an absolutely last resort (and even then if you can).

  • 5/5 Estelle 1 year ago on Google
    We chose this hotel for its ideal location to the Festhalle. The room was cute and big, the bed was huge and we slept great on it. The breakfast was absolutely amazing! Definitely the highlight of our stay. So many options including pancakes and smoked salmon (try them together!) a juice machine and several coffee machines with lots of options. Definitely one of the best breakfasts I’ve had in hotels (including more expensive ones)

  • 5/5 Jason D. 1 year ago on Google
    Make sure to use ʜᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking any resort. This web site will compare hundreds of booking web sites and usually will have rooms much cheaper compared to others! Thank me later! This place is one of the best in this area. I've been coming here for a long time. If you stay for a few nights you definitely won't regret it. It has a good location like you can get there with a tram in 10 minutes from the central station. The club lounge offers mini buffet in the morning & evening where you can enjoy warm & fresh food.

  • 4/5 Khuloud A. 1 year ago on Google
    Room size is sufficient and views are beautiful even the normal views rooms. Toilet was a minus as looked all and difficult to maintain clean. Hotel services and staff were friendly. Location in a good, quiet neighborhood but away from the city center. Nonetheless, it is close to the station.

  • 5/5 Bryson C. 2 years ago on Google
    My view from the 39th floor "Skyline View" room. I appreciate they included building silhouettes and distances to identify buildings in the skyline. Skyline View puts you on the side of the hotel to view the skyline instead of construction. I got to enjoy snacks and drinks in the M club which is reportedly open 24/7. Breakfast the next morning was a veritable smorgasbord. I wished I'd had more time for breakfast. I would have stuffed myself silly with everything from pastries to omelets to sliced meats and cheeses. I ate scrambled eggs with mushrooms and bacon. If your room doesn't come with breakfast, it's rather pricey. Be prepared to spend up to €30 for breakfast if it's not included in your room.

  • 5/5 Roman M. 1 year ago on Google
    The hotel can become pretty full during Messe times. I sensed that even with a full house (600 rooms) things went smoothly. It is a well managed hotel. What we most liked was the great breakfast buffet. Probably the best we have seen in a Marriott hotel. Staff was friendly and helpful. Efficient check-in and check-out process. Rooms were cleaned to our satisfaction. For our next Messe we would stay again in this hotel.

  • 1/5 Wen Bin L. 1 year ago on Google
    Room is spacious and clean BUT air-conditioner doesn’t work on summer I don’t get it. Shower gel, shampoo and conditioner given in toilet are all half used. I don’t even know what’s going on. Please fix your air conditioner asap. Security breach of engineer entering the room without permission to fix sinkage while my colleague is sleeping. Better look into this.

  • 5/5 Cezar C. 1 year ago on Google
    This is the list of the reasons why I have been giving this 5* reward. - cleanliness of rooms and public areas - the quality of service - staff's excellent behaviour - toilets are very well carried - prices are low in comparison to the quality of service. Good! I'll be happy to enjoy your place anytime soon.

  • 4/5 Gregor H. 1 year ago on Google
    Older luxury property, comfortable rooms and generally good service. Many rooms (not all) have nice views. Check-in experience was a bit awkward but all other staff interactions were positive. Rooms are comfortable but the junior suites ar built around the elevator block and are very noisy. It's a bit further from the station than it looks on the map (15-20 mins walk) but there's a tram stop in front of the hotel.

  • 2/5 Amy S. 2 years ago on Google
    Please note this is not a result of any interaction with staff - the employees were quite gracious. I use Google to determine hotels I book and was quite disappointed by the rating both here and on Marriott.com. The rating is quite inflated - the rooms are very dated and old - the property is dated - the hallways and equipment and amenities seem very old. Our room thermostat doesn't have any numbers - just an old slide to say "hot" or "cold" - I have not seen anything like that in a 4 star Marriott in years. This hotel is not a 4 star hotel. This is a 3 star at best.

  • 5/5 Enrico K. 1 year ago on Google
    Definitely a 5 star ⭐⭐⭐⭐⭐ hotel! Amazing view from the room. Super good and professional service at the desk! Probably the best Marriott lounge I have ever seen, large variety of food and very good dessert. And also good wine! The breakfast will surprise you with all possible choices, egg corner and also a very good coffee. Definitely a hotel to stay again! Bravo 👏👏👏


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