1/5 Warren K. 9 months ago on Google
CANCEL
your
booking
now!
The
aircon
has
been
broken
in
most
rooms
for
over
a
week.
Reception
confirmed
they
have
a
known
long-term
problem
affecting
multiple
rooms.
Trying
to
be
worse
than
sleeping
on
an
economy
flight
or
airport
chair.
Aircon
broken,
slow
check
in,
no
robes,
no
tea
or
coffee
facilities
in
the
room,
stuffy
room,
one
tiny
flat
lumpy
pillow.
Having
finally
got
showered
and
into
bed
after
midnight,
to
discover
the
aircon
was
showing
a
spanner
error.
It's
27⁰C,
no
robes,
and
too
hard
at
that
stage
to
ask
for
another
room.
One
tiny
pillow,
thin
and
lumpy.
No
use
for
sleeping
or
to
sit
up
in
bed.
The
duvets
were
probably
warm
and
thick
but
all
we
wanted
was
a
separate
sheet.
There
is
no
sheet.
Too
hot?
Tough
luck.
Free
tea
and
coffee
at
reception
but
by
then
you
will
be
up
and
dressed,
and
may
as
well
go
out.
Why
train
check-in
staff
at
23.30
when
we
just
want
to
get
to
the
room
and
sleep?!
Breakfast
is
worse
than
the
airport
lounge.
Arriving
at
2300
there
is
no
shuttle,
it's
too
far
to
walk
25
minutes
in
the
rain,
and
too
close
for
the
taxi.
Taxis
were
refusing
to
take
us.