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Thank you, Yevheniia, for this amazing shopping experience. Originally just going in to have a look, I was soon blown away not only by the bag, but also by the great advice and commitment. Even though I indicated that I wouldn't buy anything, they took plenty of time for me and the service was simply great. ....with the result that I can now call the first designer bag my own. A great experience. thanks for that

I went in with my little brother (monday 14th august around 11:30am) to buy a pair of sunglasses but the one sales clerk, a young woman, was the whole time at the phone, she didn’t ask anything or if I needed support finding something.. the best part was, when I went looking for something else which was exposed near the exit door, she already said goodbye and have a nice day… I bought the sunglasses at miu miu, they treated me a lot better and were kind from the beginning

Nice bags.

(Translated by Google) Very helpful employee and large selection. My wife was very satisfied and I have my peace 😅😊 (Original) Sehr hilfsbereite Mitarbeiterin und große Auswahl. Meine Frau war sehr zufrieden und ich habe meine Ruhe 😅😊

Einfach mit Abstand zum heutigen Tag eine bleibende Erinnerung für mich 👍 Perfekter geht es wirklich nicht - super freundliche Bedienung und sie leben die Marke. Gehen auf jeden Kunden zu und die Beratung einfach mit Klasse.

Beautiful butique

Sehr edles Ambiente, ansprechende Designs, hoch professionelle Mitarbeiter die gut geschult sind und alle Register ziehen um zu verkaufen. Man bemüht sich nach Kräften. Lage in der Goethestrasse ist top auch das Gebäude spricht für sich. Robuste Produkte mit der entsprechenden Aussenwirkung! Denke man kann sagen „ Taschen fürs Leben“ Die Preise sind aber schon krass. Das toppen wenige wie z.B LV ! Wer das Geld investieren möchte kann man viel Spaß beim Einkaufen wünschen.

Limited selection

Very nice shop with extremely beautiful but also very expensive Prada utensils, clothes, shoes, sunglasses, bags, etc. Very polite and trained staff accompany you through the store, give tips and help where they can.

Great service and decent selection. Paris & Milan are better for unique items.

Poor service, if you make people wait in the outside at least treat everybody equal…

Old Chinese woman wearing glasses loves to lie and has a bad attitude The point is, my skin is also super bad. I’m very curious about how to select employees.

Excellent experience here in this Prada branch. I was assisted by Ms. Pelin and Ms. Kim, who (along with the other members of their team) are all so lovely and helpful! I already had a bag I wanted when I came in but the color I wanted was not available. Pelin helped me request it so I can pick it up from their branch later. Thankfully, it arrived before my next scheduled visit, which is the day I fly out of Germany. My order was complete and I am very happy with my purchase! If I come by Frankfurt again, I'll surely make a stop here and buy again~

Wenn ich könnte, würde ich keinen Stern vergeben. Schöner Laden, jedoch wurden wir regelrecht des Ladens verwiesen. Wir wollten etwas abholen, was wir uns einige Tage vorher ausgesucht hatten. Beim Betreten des Ladens kam die SA auf uns zu und wies darauf hin, dass beide SAs in gebuchten Kundengesprächen seien. Wir müssen daher warten. An sich kein Problem, jedoch druckste die SA so rum, dass ich ungläubig fragte, ob wir draußen warten müssen. Sie nickte. 30 Grad und sichtlich hochschwanger wurden ich und mein Mann also raus in die Hitze geschickt. Wir sind nicht wieder gekommen. Hier macht Einkaufen keine Freude! (Translated by Google) If I could I would give no stars. Nice store, but we were literally expelled from the store. We wanted to pick up something that we had chosen a few days before. Upon entering the store, the SA approached us and pointed out that both SAs were in booked customer meetings. So we have to wait. In itself not a problem, but the SA pressed around so much that I asked in disbelief if we had to wait outside. She nodded. 30 degrees and obviously heavily pregnant, I and my husband were sent out into the heat. We didn't come back. Shopping is no fun here!

(Translated by Google) You are served very friendly here and Prada is something special and my skin loves it (Original) Sehr freundlich wird man hier bedient und Prada ist halt was besonderes und meine Haut liebt es

Sehr gute qualität. Mitarbeiter freundlich aber sehr aufdringlich man will umbedingt etwas verkauft bekommen verständlicher weise.

(Translated by Google) Very nice condition and a nice and clean store. Received a warm welcome and had a nice selection of handbags (Original) Sehr nette Bedingung und ein schöner und sauberer Store. Wurden herzlich Empfangen und hatten eine Schöne Auswahl an Handtaschen

(Translated by Google) large selection of clothes with very nice employees (Original) große auswahl an kleidungsstücken mit sehr netten mitarbeitern

(Translated by Google) At the beginning of the week, I was in the store with my wife and child towards the evening and then went out because of a dispute between a prominent lady and the store manager / department head. The situation was quite uncomfortable as both parties discussed very loudly. Regardless of whether the customer was right or not, the behavior of the employee towards the lady was more than unprofessional. (Original) Ich war Anfang der Woche mit meiner Frau und meinem Kind gegen Abend im Store und bin dann aufgrund einer Auseinandersetzung zwischen einer wohl prominenten Dame und der Storemanagerin/Abteilungsleiterin raus gegangen. Die Situation war recht unangenehm da beide Parteien sehr lautstark diskutierten. Egal ob die Kundin im Recht war oder nicht war das Verhalten der Mitarbeiterin gegenüber der Dame mehr als unprofessionell.