Haus- und Facharzt-Zentrum image

Haus- und Facharzt-Zentrum

Medical center General practitioner Gynecologist Internist Cardiologist

😠 I wanted to make an appointment but they never responded to my emails. People often mention doctor, Ekhart, nice, time, good, sehr,


Address

Schweizer Str. 5, 60594 Frankfurt am Main, Germany

Website

www.arzt-frankfurt.de

Contact

+49 69 61995290

Rating on Google Maps

4.10 (38 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 am to 1 pm, 3 to 6 pm
  • Wednesday: 8 am to 1 pm
  • Thursday: 8 am to 1 pm, 3 to 6 pm
  • Friday: 8 am to 1 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 1 pm, 3 to 6 pm

Featured Reviews


Frequently mentioned in reviews: doctor (12) Ekhart (9) nice (7) time (6) good (6) sehr (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nicola B. 1 year ago on Google • 87 reviews
    I was a patient of Dr. Ekhart. They are now trying to charge me for services I never requested nor received, without giving any explanation. Edit: upon further enquiry, I was told that the doctor had billed the services in random dates, in which I hadn’t seen him, instead of doing things properly and add the date in which I had actually seen him. Still something not done properly; that caused me to waste time to try and understand what had happened, and forced me to return to the office to get an explanation.
    5 people found this review helpful 👍

  • 1/5 M M. 3 years ago on Google • 7 reviews
    I wanted to make an appointment but they never responded to my emails.
    8 people found this review helpful 👍

  • 5/5 A I. 1 year ago on Google • 11 reviews
    Dr Ekhart always takes his time with his patients, he is very polite and I always feel well looked after. Unfortunately, I cannot say the same for the staff at the reception who are often very rude and uninterested- on the phone and in person. It is a shame that someone who does their job with zero interest and empathy is the first point of contact for the patients coming in.
    7 people found this review helpful 👍

  • 5/5 Koko K. 3 years ago on Google
    (Translated by Google) Very good family doctor and very friendly and LGBTQ 🏳️‍🌈Freindly (Original) Sehr Gute Hausarzt und sehr Freundlich und LGBTQ 🏳️‍🌈Freindly
    4 people found this review helpful 👍

  • 1/5 Susan K. 4 months ago on Google • 25 reviews
    Went to the clinic Wednesday for an infection to an incision after surgery. Was prescribed medication and labs run. The doctor told me I would have the results the next day and he would make sure to give them to me personally since I have a trip. Called his office and left a message the next day labs were in doctor would call back, no call received, next day called (Friday) and very rude women said my labs weren't ready explained what I was told yesterday, and she said they were ready but doctor out. The office is not truthful, the doctor does not keep his word, and the clinic is more expensive than the Urgent Care I go to sometimes in the United States. So according to the clinic they will mail my results to the USA rather than giving them to me over the phone as promised and I am left not knowing if I need to be doing something different based on my labs. DO NOT USE THIS PLACE!!!
    2 people found this review helpful 👍

  • 5/5 Zara Abdul M. 2 years ago on Google • 17 reviews
    Helpful staff and satisfying consultation, everybody speaks English and Deutch both.
    2 people found this review helpful 👍

  • 5/5 Marcel Garcia O. 3 years ago on Google
    (Translated by Google) I seldom have such a competent and human doctor as Dr. Ekhart experienced. He is thorough, competent and always friendly. He takes enough time to study a patient's medical history and, over time, also knows the patient's symptoms. He does not immediately prescribe antibiotics, but first weighs up which other measures in diagnostics and therapy would be possible and useful. Here the patient feels taken seriously and is on par with the doctor. Practice has always been good, but Dr. Ekhart has made a significant contribution to making practice even better. An absolute recommendation! Keep it up and thank you, dear practice team. (Original) Selten habe ich einen derart kompetenten und menschlichen Arzt wie Herrn Dr. Ekhart erlebt. Er ist gründlich, kompetent und stets freundlich. Er nimmt sich ausreichend Zeit, die Anamnese eines Patienten zu studieren und kennt diese mit der Zeit auch mit ihren Beschwerden. Er verschreibt nicht gleich Antibiotika, sondern wägt erst einmal ab, welche anderen Maßnahmen in der Diagnostik und Therapie möglich und sinnvoll wären. Hier fühlt sich der Patient ernst genommen und auf Augenhöhe mit dem Mediziner. Die Praxis war schon immer gut, aber Herr Dr. Ekhart hat wohl maßgeblich dazu beigetragen, die Praxis noch deutlich besser zu machen. Eine absolute Empfehlung! Weiter so und vielen Dank, liebes Praxisteam.
    2 people found this review helpful 👍

  • 5/5 Grazyna C. 1 year ago on Google
    (Translated by Google) I heartily recommend it to everyone, very professional medical care, a quick diagnosis and, in addition, Dr. Ekhart is a very nice man. He surprised me with his kindness to such an extent that I began to regret that I live in Poland. I regret that there are not so many such cordial doctors in my country. (Original) Polecam serdecznie wszystkim.Bardzo fachowa opieka medyczna szybko postawiona diagnoza a na dodatek Pan Dr. Ekhart przesympatyczny .człowiek. Zaskoczył mnie swoją uprzejmoscią do tego stopnia że zaczęłam żałować że mieszkam w Polsce.Żałuję że w moim państwie jest mało tak serdecznych lekarzy.
    2 people found this review helpful 👍

  • 5/5 A I. 4 years ago on Google • 6 reviews
    Just went for a regular check and everything went ok. The personnel was attentive and nice, spoke to me in English without any complaints and even changed some coins for the parking machine for me, which was a great detail. I didn't have to wait too much to see the doctor, Dr. Ekhart, who also was very nice and didn't rush me out like whats shamefully, a very extended practice for doctors in germany.
    1 person found this review helpful 👍

  • 5/5 Martin G. 2 years ago on Google
    (Translated by Google) Very nice and helpful reception. I was helped very quickly without an appointment. The doctor was great! Clear recommendation! Many Thanks! (Original) Sehr netter und hilfsbereiter Empfang. Ohne Termin wurde mir sehr schnell geholfen. Der Arzt war klasse! Klare Weiterempfehlung! Vielen Dank!
    1 person found this review helpful 👍

  • 5/5 Bom S. 1 year ago on Google • 22 reviews
    The lady at the reception from today was very nice and helpful. I always had a good experience here.

  • 5/5 Akkshhey J. 1 year ago on Google • 19 reviews
    Always had nice experience whenever I went. Dr are very good. Everyone here speaks English including receptionist. Everyone is so polite and supportive.

  • 5/5 Sören B. 3 years ago on Google • 7 reviews
    Great doctors, short waiting times and overall very professional and friendly environment

  • 5/5 Krenz A. 1 year ago on Google
    (Translated by Google) The staff is very friendly and takes good care of the patients. The doctor was very professional. I can only recommend the practice. (Original) Das Personal ist sehr freundlich und kümmert sich sehr gut um die Patienten. Der Arzt war sehr professionell. Ich kann nur die Praxis weiterempfehlen.

  • 3/5 El K. 1 year ago on Google
    Die ärztliche Versorgung ist nicht mehr das, was man vom Vorgänger Dr. Najman gewohnt war. Schade, hier wird wohl eine neue Arztsuche von Nöten sein. Zudem ist das meist sehr junge Personal bei prall gefülltem Wartezimmer mehr mit internen Smalltalk denn mit Aufmerksamkeit für die in der Anmeldeschlange stehenden Patienten beschäftigt. Leider nicht mehr zu empfehlen. (Translated by Google) The medical care is no longer what you got from the predecessor Dr. Najman was used to. It's a shame, a new search for a doctor will probably be necessary here. In addition, when the waiting room is full, the mostly very young staff is more concerned with internal small talk than with paying attention to the patients waiting in the registration queue. Unfortunately no longer recommended.

  • 5/5 Marius A. 4 years ago on Google • 2 reviews
    Honestly i had a nice overall experience here. The staff (from the front desk and the nurses) was friendly and polite. Taking into account that i had no prior appointment, the waiting time varies, but from what i saw it's not longer than about 30 min. In other cabinets even with appointment you can wait even longer... Sadly my German speaking skills are not that evolved at the moment, but luckily there weren't any problems here - everyone also speaks English. Dr. Eckhardt is very professional and he took the time to explain everything in detail. He also made some good recommendations. On the downside, in that particular day the card payment wasn't possible (problems with the system) but that was easily resolved with a bank transfer.
    1 person found this review helpful 👍


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