Bijou Brigitte image

Bijou Brigitte

Fashion accessories store Costume jewelry shop

😠 Good selection, very nice pieces! Given that I rarely buy from here, my purchasing experience was marred by an annoyed service staff on a Saturday in October when the normal volume of visitors was 2-3 customers in the store. I saw two places with mirrors in the shop. I take the accessories that are... People often mention store, service,


Address

Europa-Allee 6, 60327 Frankfurt am Main, Germany

Website

www.bijou-brigitte.com

Contact

+49 69 76809491

Rating on Google Maps

4.20 (44 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 9 pm
  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 9 pm
  • Sunday: Closed
  • Monday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: store (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ej M. 1 year ago on Google • 14 reviews
    Good selection, very nice pieces! Given that I rarely buy from here, my purchasing experience was marred by an annoyed service staff on a Saturday in October when the normal volume of visitors was 2-3 customers in the store. I saw two places with mirrors in the shop. I take the accessories that are my first choice to the mirror to try them on and compare. The service staff was displeased that things were no longer in their place. I was immediately asked about it with the addition: I shouldn't misunderstand it, they are understaffed by two people. In a tone where I no longer felt like buying. When I explained the reason and said I would clean it up myself, she said no, she would do it. Then why this instruction, what good does it do? Apart from a bad buying experience, being so disturbed in the middle of choosing the items and getting the feeling of not being wanted if you don't make a decision straight away. No customer needs it!! A few minutes later the same drama, the same service person asked another customer if she had left the item there? That this makes everything “complicated” for them. Do you do this in a loud voice so that everyone can hear it? I don't think people understood what service means and their own role in the shop, in my opinion the service staff's mindset was completely misplaced. Just think about it when customers are attacked again. #Conclusion: That's just part of the job - especially in such a manageable shop - and it's not part of it to scare off customers with unnecessary instructions and disturb them when buying.
    1 person found this review helpful 👍

  • 1/5 Sissy J. 2 years ago on Google
    Ich habe hier heute am 14.10.21 um 13 Uhr meine Retoure aus der Onlinebestellung zurück gegeben. Eine Möglichkeit die vom Händler so vorgesehen ist. Die Verkäuferin wollte mich erst einmal wieder wegschicken, weil "Ohrringe Hygieneartikel sind und angeblich von der Rückgabe ausgeschlossen sind". Als ich sie darüber belehrte, dass ich als Onlinekäufer nach BGB sehr wohl das Recht habe online bestellte unversehrte Artikel 14 Tage später zurück zu geben, antwortete sie, dass sie "mal eine Ausnahme mache". Danach belehrte sie mich, dass man durch solche "Aktionen" kleinere Händler kaputt mache. Das ist für ein Unternehmen mit 200-300 Mio. Umsatz im Jahr einfach eine lächerliche Aussage. Ich habe zwar Schmuck aus meiner Bestellung auch behalten, aber war das so unprofessionell und die Verkäuferin dabei auch so unfreundlich, dass ich hier zum letzten mal online bestellt habe und auch vor Ort nicht mehr in der Filiale im Skyline Plaza Frankfurt einkaufen werde.
    1 person found this review helpful 👍

  • 3/5 Hanan R. 5 months ago on Google • 459 reviews
    Beautiful and wonderful accessories and the seller is very nice

  • 4/5 Divek B. 7 years ago on Google • 339 reviews
    Was good enough!

  • 5/5 maik r. 6 months ago on Google • 193 reviews
    Very nice service, nice fashion jewelry store.

  • 4/5 Laura 3 months ago on Google • 106 reviews New
    The products are beautiful and arranged in an eye-catching way. There is a lot of variety and I always want to buy everything there. The only bad thing is that they are very expensive. And sometimes I have found exactly the same product with the price 6 times lower in online shipping stores from China. The staff is also very friendly

  • 5/5 Official P. 11 months ago on Google • 93 reviews
    A small but fine jewelry store. Something for everyone, whether woman, man, boy or girl, at very fair prices

  • 5/5 Tatjana L. 1 year ago on Google • 24 reviews
    Nice jewelry store

  • 4/5 vinam m. 3 years ago on Google • 12 reviews
    Nice jewellery collection. You will get matching jewellery of alnost all colours and themes

  • 1/5 Priscila L. 8 months ago on Google • 6 reviews
    I bought two piercings and one was missing a piece. I went back to the store and kindly explained it to the saleswoman who treated me with great respect and courtesy, but she was not the person who made the sale when almost everything was sorted out The saleswoman who made the sale to me, comes through the door screaming and says that I lied and that she looked at everything very carefully and nothing was missing. She called me a liar in front of all the other customers. I would never waste my time going to the store and saying something was missing when it wasn't really missing, it could be that it was complete and I really lost it when I opened it, or she has made a mistake and really didn't see it.. no idea.. if she spoke to me I would politely understand.. I will never go back. Extremely rude, disrespectful and out of control calling me a liar. How embarrassing..!

  • 4/5 Reya 8. 4 years ago on Google
    (Translated by Google) I like their small collection of gilded silver. (Original) Харесвам малката им колекция от позлатено сребро.

  • 5/5 Irina K. 4 years ago on Google
    (Translated by Google) Large selection of accessories !! (Original) Большой выбор аксессуаров!!

  • 4/5 Andrea O. 2 years ago on Google
    (Translated by Google) Super cheap (Original) Super gunstig

  • 1/5 Ouissal C. 1 year ago on Google • 3 reviews
    The store is structured and well organized, but the saleswoman is incredibly rude. Doesn't serve the customer, but has private conversations and then when you want to buy something and have questions you only get cheeky answers. Absolutely incomprehensible, since as a seller you have to sell me the goods and have no reason to get into a discussion with me as a customer. I will definitely not go shopping at the Skyline branch again.

  • 5/5 Christine H. 1 year ago on Google
    Immer mal rein gucken meistens findet man auch was 😂

  • 3/5 TheDuke K. 2 years ago on Google
    Klar....da findet Frau immer etwas

  • 5/5 Iffat Jahan N. 1 year ago on Google
    (Translated by Google) Nice things (Original) Schöne sachen

  • 4/5 Aisha k. 4 years ago on Google
    (Translated by Google) Beautiful jewelry parts, there is a lot to combine and inexpensive (Original) Schöne Schmuck Teile, es gibt vieles zum kombinieren und Preiswert

  • 4/5 TheDanyboo 1 year ago on Google
    Beaucoup de choix

  • 3/5 Katrina R. 9 months ago on Google
    Teuer für schlechte Qualität

  • 5/5 Petra G. 3 years ago on Google
    Tolle Accessoires, sehr gute Beratung und sehr nette und freundliche Verkäuferinnen. Ich komme immer wieder gern zu Bijou ins Skyline Plaza.


Call +49 69 76809491 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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