From the coffee to the lunch, even the sweets are truly delicious with reasonable prices. Love it here. I was even able to get a little work done on the laptop between snacking and drinking. Although, if wishing to work a little here I would strongly suggest noise cancelling headphones (AirPods will suffice) As it does get a little loud and busy… and for great reason. Can’t wait to return when I’m back on this island.

Very rude and weird lady in the cashier We wanted to order some sandwiches and asked for menu, she said no menu, its just ham & cheese After we decided to leave, she suddenly pull out the menu and surprise surprise, there are more than just ham & cheese:) I dont understand why she did it, but its certainly super weird !!

Very poor service and poorly cooked food that was served cold to the table when this was pointed out I was told it would be replaced. It wasn't, it was just reheated. If there is a hint of a queue or you think overs, Funchal residents, are being served before you, just walk away. There are plenty of other restaurants nearby who will offer you better service, well cooked and presented food and a warm welcome too.

Hands down the best place in Madeira. Fresh, tasty, cheap and wonderful service.

This restaurant showed such promise but was incredibly disappointing. While waiting for a table, other people who arrived after us were seated and served food ahead of us. We had to chase to order and when the food arrived after 50 minutes wait it was cold and order was incomplete missing a portion of chips and 2 drinks. One plate was sent back and when it arrived for the second time had been put under the grill so the egg was still hard. I am afraid I would not recommend.

We didn’t have a good experience here, our son was grabbing the napkins for each of us when we seated and the waitress came and with a rude attitude took away the napkins dispenser and was very rude. We left the place after this.

+ Very tasty, a lot of different dishes, not expensive - you need time to be served

Very good place to get amazing breakfast, toasts, salads, desserts, pastries, caffees and more. Good food, nice place with terrace.

Went here 3 times while in Funchal, two of the experiences were great, one of them not so much. Prices are really good for quality of the food, so that's a plus. The service does leave some to be desired. There's a young waiter there who is really good, he served us our first and third time. However on our second visit our waiter was inattentive and a bit rude. The service on that day was slow and my friend's order was wrong. Overall though I would recommend it if you are in the area.

A café/bakery/confectionery shope with a large selection of desserts. I was told the owner is from northern Portugal so they make products typical also from that part of the country. I was recommended by one Madeiran person to have their Francesinha toast with fries which is originally from Porto and is very popular there. I have seen many Portuguese eating this toast in Madeira too. The toasted bread was filled with a piece of roast meat, bacon, something more, then cheese, then the bread was topped with fried egg and the whole thing was covered in some kind of tomato sauce. For me it was just too overcombined, I wouldn´t have this again. But I do understand they make it like this and they enjoy this toast the way it is. It is said that it was inspired by the French croque monsieur but of course croque monsieur is a totally different level, so delicious. So I didnt enjoy the Francesinha toast but it is not the fault of this café, it just didnt meet my preference and taste.

We found a vegetarian francesinha and it was perfect! What an amazing place. They have something for everyone on their menu (they even have plant-based milk). Great variety of cocktails and beer. Their pastries, I believe, are made in heaven and brought down by angels. It’s a nice spot away from the touristy part of town. They offer indoor and outdoor seating They are so attentive, kind and courteous even when they’re busy. Super recommend this place

Amazing sandwiches, especially the vegetarian one. The cakes, pasteis and fresh juices were also extraordinary. Cannot recommend more!

Pretty full and only one waitress serving tables, but the pastry was good. Coffee (expresso) was average

The best coffee, good service and excellent food/desserts

Great patisserie with a good selection of quality cakes and bread's. Excellent cafe to sit and enjoy a nice coffee and chill.

Great selection of bakery, also it’s possible to have normal food here. Coffee is ok, not very good as almost everywhere in Portugal. Prices are the lowest I’ve ever seen in Europe. Friendly staff. I like the location very much - it’s quite despite a small road nearby, there are many seat outside with a sea view

I always come here when I'm in Madeira. My husband and I first stopped by in 2017 and tried probably all their cakes and bread over a period of two weeks. We loved it and continue enjoying bread and cakes from them. It's clear it's very popular with locals and tourists alike, with typical excellent Portuguese pastries and bread but also very good American or French-style cakes. The food is very good but typically the portions are too generous even for me ;) They have several varieties of Francesinha and that seems to be a popular choice. What I especially love is their miniature selection - pastéis de nata, eclairs, bolas de Berlim (omg) - for a small sweet. You won't find more welcoming people and a better bakery in this part of town.

Very busy, waitresses certainly did their best but service all seemed a bit disorganised. You had to order your cake separately and then had to sit down (without cake) and order your drinks from the very busy waitresses. Eventually the cake arrived and then after several further minutes the drinks. Had to get a bill from the waitress and then queue up to pay. Since had bought both coffee and cake was then told to queue at a different place to pay. Coffee was good.

Great selection of the usual assortment of breads and cakes as well as delicious sandwiches. Unfortunately they only offer bottled hot chocolate. Not what I would enjoy with my croissants and unusual for this kind of establishment.

Product and Food 5/5 First of all, this restaurant has made me fall in love with the traditional Portuguese dish: "Francesinha". In comparison to Porto's (the place of it's origin) "Little French Ladys" I find it lighter and more digestible, the ones in Porto were sometimes too salty and something I found that I could likely eat once a year, only for special occasions. The one delivered in Viana (chicken being my favourite) I could eat one weekly which at busy times sometimes I do. It also has the best "queijada" on the island and even though baked in batches, it gives the air of quality and refinery which you won't find anywhere else. From the wide variety of cakes, to the coffee, snacks on offer and the beers served in frosted mugs, expect a high quality and a fair "worth it" price. Concept 4/5 It is quite an upscale bakery with an accessible price that you will find is a common place that most importantly, locals frequent. Located in Ajuda, a prestigious area in Funchal, you'll find Praia Famosa a stone's throw away. It is busy most days a week but it would be the perfect accompaniment to a Sunday stroll on the beach. There has been a lot of thought in the concept of this excellent bakery and there are nice touches to detail, such as a free chocolate after the meal, or when late, you may find yourself being offered some free baked goods from the days produce. Why you should come here and General Atmosphere 5/5 Come here with local friends or when visiting Praia Famosa. Most locals order their baked festive goods from here as it is a place of quality. If ever you befriend a local in whatever manner 😉 Service 3/5 Here is the area where after almost ten years in Portugal, most restaurants fail. Unfortunately, I have to remind the waiters at least four times if I want extra sauce for my mouth-watering Francesinha. This is by no means their fault, but the unfair pressure given to them. I have had local friends work here, and according to accounts it's quite cutthroat. Where they constantly have people looking over their shoulder, and they are scared to politely converse with customers as it is seen as "bad work". Unfortunately, the worst thing is for a customer to feel ignored, however busy, however this occurs quite frequently in not only Madeira but the continent due to a negative work culture. So, if you are to complain, try in kindness. A focus on service and the staff feeling that they can do their work in peace, whilst being recognised would go a long way to this excellent bakery.

Beautiful and lovely cakes. Service took a bit for what we ordered. People were nice. Sitting inside and outside. They have private parking left on side going up the ramp. Recommend. Good prices.

Our favourite place on Madeira! We spent a 1,5month there and we visited Viana everyday. Sweets and coffee are amazing but they also have sandwiches, pasta and soup. It’s often full of people but it’s worth waiting and the staff is super friendly. We will miss this place! :)