Rio Magic Ice Cream image

Rio Magic Ice Cream

Ice cream shop

πŸ‘πŸ‘ Very affordable place for Ice Cream. Wish the staff is more matured, seems like kids are running tht place. Still the ice creams are very good. The location is in the centre of Galle. Easily approachable. Location is neat and clean. Very spacey. Good for family. Not a privacy place for a couple. I... People often mention cream, good, creams, juice, price, taste, customer,


Address

Galle 80000, Sri Lanka

Website

m.facebook.com

Contact

+94 71 919 2175

Rating on Google Maps

3.70 (163 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: cream (16) good (12) creams (7) juice (7) price (6) taste (6) customer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Mohamed I. 7 months ago on Google β€’ 65 reviews
    Very affordable place for Ice Cream. Wish the staff is more matured, seems like kids are running tht place. Still the ice creams are very good. The location is in the centre of Galle. Easily approachable. Location is neat and clean. Very spacey. Good for family. Not a privacy place for a couple. I would recommend the Rio Special that costs less than 500. Must try this out at least once.
    4 people found this review helpful πŸ‘

  • 5/5 Randula K. 2 years ago on Google
    Delicious ice creams of wide variety for affordable price. Service was also good. Highly recommended for a small gathering with your friends.
    4 people found this review helpful πŸ‘

  • 3/5 Akhila A. 1 year ago on Google β€’ 107 reviews
    The menu is long as hell. But most of the things are not available. I asked for an avacado juice but they said that they didn't have it. So I dicided to have a mango fresh juice. Such a massive space there so you are free to sit anywhere. It took half and hour to serve the juice although juice is bloody sweet. They might add more sugar into the juice. But as an advice you need to reduce the sugar level of the juice. Because we need mango Flavour not sugar taste. My girl had a fruit salad It was good. Customer service is good. Things are average price. Nice wall arts there to watch till the juice arrives. The good thing is there is a washroom for customers. That is a good sign. Parking area is not a thing to worry because there is no parking lot. The reason is that's next to the main road.
    3 people found this review helpful πŸ‘

  • 1/5 Felicia P. 1 year ago on Google
    Worst customer experience ever! We were having our ice cream and it was just passed 6.30pm, even though their closing time is 7.30pm they turned off the lights while we were eating!! Much disappointed!!! I have even photos taken, even we told the manager while we were leaving, he smirked at us without even apologizing! If you doing a business you must know how to serve clients first, because you can't survive without clients!! 😑🀬 - Location Galle town
    3 people found this review helpful πŸ‘

  • 2/5 Edward M. 6 months ago on Google β€’ 228 reviews
    Ice cream was nice however staff very rude and not interested in being there. This is damaging the customer experience and the reputation of Rio ice cream. Employ a workforce that want to work!

  • 1/5 Fazeel F. 10 months ago on Google β€’ 32 reviews
    Bought mixed ice cream with cashew nuts and oreo milkshake. The taste of both is 4/10 and 2/10 respectively. Presentation was okay. The milkshake felt like chocolate or milo shake. The place has a very unpleasant odour and place is not fancy.
    1 person found this review helpful πŸ‘

  • 4/5 Mohamed L. 5 months ago on Google β€’ 17 reviews
    A wide variety of ice creams available there for an affordable price. Taste and quality are not good as they used to be. Service was good
    1 person found this review helpful πŸ‘

  • 4/5 Mohamed F. 6 months ago on Google β€’ 10 reviews
    The reception is nice. Great hospitality. The chocolate chip cake ice cream was the best. Hygienic place. Price wise everything is fine.
    1 person found this review helpful πŸ‘

  • 2/5 Niroshan P. 9 months ago on Google β€’ 68 reviews
    I ordered three types of ice cream rolls, mango, chocolate and strawberry, but there was no difference in the three flavors. An item in the menu that cannot be recommended. Item num 151 When served in this way, ice cream is just a waste. The reason is that the quality of the taste is reduced

  • 3/5 Sasika J. 8 months ago on Google β€’ 65 reviews
    Good place to grab a ice cream. The place is very crowded on weekends. No parking space available and you have to park your car somewhere else and come here. Ice creams were average and prices were good . I think it’s because of the quality. You won’t get any premium products here. If you want to taste a ice cream for a low price this is a place to go.

  • 4/5 Darshana C. 4 months ago on Google β€’ 11 reviews
    Good place to have an ice cream. No parking space available and you have to park your vehicle somewhere else and come here. Ice creams were average and prices were good . Customer care needs to be improved. It is not appropriate that some employees are peeking at girls. The music used there does not match the environment.

  • 3/5 Sandali M. 1 year ago on Google
    I have been to this place several times. Ice creams are delicious . But the music they are playing is really bad and it ruins the mood . So i suggest stop playing srilankan bus / boot songs .. It ruins the brand name of yours too.

  • 5/5 Abdulla M. 3 years ago on Google
    If you want to have a good ice cream treat for a very reasonable price, then this is the place for you. Taste is 8/10 and portion size is 9/10. Very good customer service. Really recommended place. Infront of Asiri hospital and close to Galle co-operative hospital. They have variaety of ice creams as well as waffles.

  • 1/5 Sivalingam D. 1 year ago on Google
    worsted customer service. Staff don't care about customer. I was waiting for 45min for an hot chocolate. and when I ask they said it will take another 15mins. I for a hot chocolate I can't wait 1hour. tables weren't cleaned. Staffs are just talking fun and using the phone doesn't have concerns about the customer.

  • 4/5 Adrian D. 1 year ago on Google
    Very Tasty big portions. Good price for the quality n quantity.

  • 1/5 tharushi h. 4 months ago on Google β€’ 1 review
    Their ice cream has no taste and the bubble tea they give has no taste not quality . It do not do any justice for the amount given, I request to improve the service more.πŸ™πŸ™πŸ™πŸ’”Also, when they bring ice cream, a lot of ice cream has melted and they have made this ice cream by sprinkling different colors and different essences.Jaffna Rio Is the best ice cream I have had ever in my lifeπŸ₯ΉπŸ₯Ήβ€οΈ


Call +94 71 919 2175 Open on Google Maps

Amenities


  • Service options
    • βœ“οΈ Dine-in
    • βœ“οΈ Takeout

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