1/5 Manoj P. 1 year ago on Google
Checked
in
today
with
all
family
members
and
the
booking
was
made
two
weeks
prior
to
arrival
on
our
way
got
a
call
from
the
hotel
saying
we
are
unable
to
use
the
pool
as
it
is
under
renovation
which
we
got
disappointed
so
much
and
on
arrival
we
noticed
the
rooms
given
to
us
were
not
properly
cleaned,
no
soap,
no
tissues
no
towels,
no
bed
sheets,
untidy
beds
dust
everywhere
and
when
we
inquire
about
it
came
with
many
reasons
fail
to
do
which
cannot
except
as
on
arrival
took
the
full
payment
50,000/-
for
seven
rooms
and
extra
1600/-
for
driver's
room
this
is
very
unpleasant
as
we
have
to
attend
for
a
wedding
tomorrow
we
wanted
to
have
a
good
rest
but
got
disappointed
totally,
as
we
didn't
just
walked
in
we
made
an
advance
booking
and
wanted
to
place
an
advance
payment
said
not
required
we
selected
the
place
with
an
experience
before
as
this
is
convenient
to
the
hotel
where
the
reception
is
but
never
expected
such
experience
with
a
city
hotel,
as
a
former
hospitality
management
staff
I
know
there
can
be
some
reasons
for
a
hotel
to
face
this
kind
of
situations
but
this
this
totally
negligence
and
irresponsible
of
duties
so
here
I
would
like
to
request
from
the
responsible
person
to
give
more
attention
on
your
arrivals
as
guests
we
expect
much
more
than
this
from
a
city
hotel
like
this
and
do
not
make
unhappy
customer
that
effects
very
bad
on
your
reputation.