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Ruhunu Hospital

Hospital Private hospital Health consultant Health counselor Heart hospital

😠 Staff was not friendly and kindly. Nurses like government hospital’s attendants . They don’t deal with patients very well. They just like models. They just come with doctors and they act Like a doctor. Doesn’t show any kindly or friendly look not only nurses but also cashiers and pharmacy staff. It... People often mention hospital, staff, service, patients, time, care, Ruhunu, Hospital, doctor, good,


Address

Galle 80000, Sri Lanka

Website

www.ruhunuhospital.lk

Contact

+94 917 694 059

Rating on Google Maps

3.60 (447 reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: (Eid al-Fitr), Open 24 hours, Hours might differ

Featured Reviews


Frequently mentioned in reviews: hospital (93) staff (47) service (44) patients (30) time (28) care (24) Ruhunu (24) Hospital (24) doctor (23) good (22)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jeewantha Dinendra K. 5 months ago on Google • 41 reviews
    Staff was not friendly and kindly. Nurses like government hospital’s attendants . They don’t deal with patients very well. They just like models. They just come with doctors and they act Like a doctor. Doesn’t show any kindly or friendly look not only nurses but also cashiers and pharmacy staff. It is better to go a government hospital.
    5 people found this review helpful 👍

  • 1/5 Charith B. 1 year ago on Google
    Doctors never comes at time of appointment. We've been waiting for 2 hours and so sign of the doctor yet. The management must act in this issue. They cannot let their customers to loose some valuable time
    5 people found this review helpful 👍

  • 5/5 kalpani r. 5 years ago on Google
    Very Friendly staff. Quality services for affordable price. Good customer care. Laboratory with the modern technology and qualified staff. First & Only Dialysis Unit in Southern province. Neurosurgery & Laparoscopic surgery also perform in Ruhunu Hospital Karapitiya. Cashless & Reimbursement Hospital Claim, on health insurance. Parking Facilities available. Very echo friendly environment. Best hospital in southern province.
    5 people found this review helpful 👍

  • 1/5 Chenara T. 2 years ago on Google
    Very unprofessional staff at the car park. Doesn't know how to talk to people. They think they are lords.lol. Treats people as beggars. Seriously ! Why pay money and come here to be treated low like this 🙄 In addition, no parking spaces at all during chanelling period. Was so disappointed and will never come to this hospital.
    5 people found this review helpful 👍

  • 4/5 Anushka E. 2 years ago on Google
    Good private hospital in Galle. OPD services, channel services. Surgery facilities available
    4 people found this review helpful 👍

  • 1/5 Ravi 01 S. 2 years ago on Google
    Don’t buy or get any medical packages. They can’t handle it and just it like a government hospital. Some young nurses (Room208 and 212) have very poor hospitality for patients and they have no polite words and habits. They acting like a government hospital. Really it is equal to government hospital never like a private hospital. Matured nurses are very polite and they know how to handle patients and how to talk to patients and customers. In pharmacy side, first we have to select medicines and again we have to go cashier for medicines payment. We cant pay money for medicine to pharmacy what a joke 😂. OPD doctor is joker man 🤪. He also don’t know how to talk to customers. He also acting like a government doctor no polite habits. But the admin staff is over all good but some times not good. The medical staff was totally worst. I never chose this hospital again.
    4 people found this review helpful 👍

  • 1/5 RespectiveLeopard17 2 years ago on Google
    Very bad service in vascular unit. Have to wait nearly one hour in queues for the deposits and bill settlement, time wasting like government hospital. In the hospital we can see so many staff but only two cashiers in the unit that will cause the queues. Appoinment charges are also higher than other hospitals in the area and doctor is not come to the time. Poor management.
    4 people found this review helpful 👍

  • 1/5 Aruni G. 4 years ago on Google
    My baby was with low birth weight & hence the Doctor recommended to give her a multi vitamin and an iron syrup for 03 MONTHS. The pharmacists of the hospital has given an antibiotic instead of the iron syrup. It has to be commenced from 14 days to the baby and luckily she has refused it & we stopped by day 1. They are very careless and playing with the human lives. Highly disappointed
    4 people found this review helpful 👍

  • 1/5 Nishi A. 1 year ago on Google
    What Im about to mention here is a serious issue you are having in your hospital and it should be rectified as soon as possible.Many patients are having a very bad experience at your Vascular unit. This issue puts the health of the patients ingrave danger. All the time doctor's arrival to the channel is delayed more than 2 hours. And this morning also im at the vascular unit and its been almost 4 hours since the appointment time which is 6 in the morning. There are almost 100 patients waiting outside until the doctor arrives. Those people has to stay with their wounds open which can cause infections very easily. The small piece of bandage nurses put on the wound untile doctor arrive is not goingto prevent infections at all. Also as the appointment time is 6 in the morning most of these patients have come without having their breakfast. So the poor patients have to bear wound pain and the hunger also. Do you think this is acceptable. This has to rectified. The doctor is professional and he has healed many patients and I really respect him for it. But this issue must be addressed as soon as possible. Please at least reply to this and let us know how you are going to solve this issue
    4 people found this review helpful 👍

  • 5/5 Sithara G. 4 years ago on Google
    Very good customer care & friendly staff.Best hospital in southern province.
    4 people found this review helpful 👍

  • 3/5 Janith W. 10 months ago on Google • 37 reviews
    👍 Friendly service 👍 Good room 2ith room service 👍 Good Carparking 👎 Unknowledgeable staff 👎 Unknowledgeable management (Time wasting, they took more than 5hrs to prepare my bill) 👎 Unfair chargers by adding more things (tests, beds...) to bill 👍 Also have a good pharmacy and a cafeteria. Here I attach some pictures of a room and cath lab ICU. They took my patient to the ICU without any reason (just for add more chargers to the bill) any one can go inside the ICU. If you want,you can get get your meals in there , no one cares)
    3 people found this review helpful 👍

  • 4/5 Dinesh C. 5 months ago on Google • 110 reviews
    Ruhunu Hospital is a 500-bed general hospital located in Galle, Sri Lanka. It is one of the largest and most well-equipped hospitals in the Southern Province. The hospital offers a wide range of services, including medical, surgical, pediatric, obstetric, and gynecological care. It also has a number of specialized departments, such as cardiology, oncology, and nephrology. The hospital is staffed by a team of highly qualified and experienced doctors, nurses, and other healthcare professionals. The hospital is also equipped with state-of-the-art medical equipment and facilities. Ruhunu Hospital is a popular choice for both locals and tourists alike. The hospital is known for its high-quality care, affordable prices, and convenient location. Here are some of the key features of Ruhunu Hospital Galle without picture results: 500-bed general hospital Wide range of services, including medical, surgical, pediatric, obstetric, and gynecological care Specialized departments, such as cardiology, oncology, and nephrology Team of highly qualified and experienced doctors, nurses, and other healthcare professionals State-of-the-art medical equipment and facilities Popular choice for both locals and tourists High-quality care Affordable prices Convenient location If you are looking for a reliable and affordable healthcare provider in Sri Lanka, Ruhunu Hospital Galle is a great operation.
    1 person found this review helpful 👍

  • 1/5 Gayan S. 1 year ago on Google
    Zero servicers some supportive staff(Assistant of care room). Less knowledge about humility and their JD(Job)- Incident date 11th March, 2023 Room# - 17 Time-1.00pm to 5.00pm
    3 people found this review helpful 👍

  • 1/5 Ashhab M. 1 year ago on Google
    Very bad service! Came back with our baby to show a report and made us wait for 2 hours just to get it reviewed (we came before anyone else showed up). Even the doctors doesnt show up on time. Wont be coming here again
    3 people found this review helpful 👍

  • 5/5 Dilshan R. 1 year ago on Google
    Best private hospital in the Galle. Excelent customer service. Room is very good very clean. Worth for the price. Medical staff are very careful. They always carering the patient.
    3 people found this review helpful 👍

  • 3/5 Chamara K. 2 years ago on Google
    Very bad service from the customer service unit. They are not answer the phone calls properly & we have to pay the waiting charges for mobile network providers.. Today i have called 13 times to get a single information.. Unfortunately 4 times they gave me wrong msg.. Other all calls i have charged but not the response..Very disappointed.. Car parking spaces , hospital internal services & clean environment is appreciated.
    3 people found this review helpful 👍

  • 5/5 Maheepa A. 2 years ago on Google
    Parking available . Good service for affordable fee.
    3 people found this review helpful 👍

  • 1/5 Tharaka N. 2 years ago on Google
    We are here to get proper service rather than government hospital. Sometimes it’s worse than government hospitals. This hospital haven’t proper time management system for patients. They’re informing only the doctor arrival time. Sometimes patients have to wait hours.
    3 people found this review helpful 👍

  • 5/5 SANDEEPANI 5 years ago on Google
    Hospital is clean and pleasant, staff is very friendly.
    3 people found this review helpful 👍

  • 1/5 Pavithra D. 2 years ago on Google
    The worst service that anyone can ever experience. Still waiting for my sister’s PCR results. Before you record your calls, make sure to give your patients priority. We are coming to you and paying for the service. If you are not in a position to give a better service even in a situation like this just tell us at the very beginning that you cannot do this. Highly not recommend
    3 people found this review helpful 👍

  • 5/5 Samith W. 3 years ago on Google
    Ruhunu 2.0 NEWER | BETTER | STRONGER Ruhunu_Hospital "The hospital with a human touch..."
    3 people found this review helpful 👍

  • 3/5 Gomeda G. 2 years ago on Google
    Average service provided by the staff. Should improve the way of dealing with patients. Charges are okay not too expensive..
    3 people found this review helpful 👍

  • 1/5 Wicky V. 3 months ago on Google • 4 reviews New
    I Booked the doctor Ranjuka Ubesiri ,for treatment to my father via online and appointment time was 3.30 PM , doctor came 5.00 PM, its very unfortunate how these private hostpitals waste our time even for paid service, all these need ti address, all our time are important and we get a service for what we pay. And doesnt recomment this hostpital service to anyone, its very unefficient from doctors to all staff in counters.
    2 people found this review helpful 👍

  • 5/5 Nalaka P. 4 years ago on Google
    I have stayed twice here first time in a DLX room and this time supper DLX, I must say that it's Excellent service and well managed hospital highly recommended. Only negative fact thet there billing possess is not customer friendly.
    2 people found this review helpful 👍

  • 5/5 Krish J. 3 years ago on Google
    well maintains and friendly staff.
    2 people found this review helpful 👍

  • 5/5 Sithmi K. 5 years ago on Google
    Quality Service , Friendly Staff, A++
    2 people found this review helpful 👍

  • 5/5 SoGo 5 years ago on Google
    Quality service & Good customer care. They have good and active customer care service team in the hospital to help customers.
    2 people found this review helpful 👍

  • 1/5 Suren S. 11 months ago on Google
    Don't answer telephone calls, keep on waiting till the call get cut off! Isn't there any one responsible to look into these matters? Today 12/5/2023 channeled Dr. Asiri Gunathilake in the morning for 4 pm. Subsequently ruhunu hospital informed that he would arrive only at 7/30 pm for channeling! Called at about 5/30 pm to veryfy whether he is coming as I, 73 years have to drive up & down 47 km in the night if he does not come! These silly ☎️ operators just dont care! What a state of affairs ruhunu hospital?
    2 people found this review helpful 👍

  • 5/5 Dhanu G. 5 years ago on Google
    Very clean and neat hospital. Have online channel facilities. Qulity laboratory reports. Recommending for everyone.
    2 people found this review helpful 👍

  • 1/5 Naveen T. 1 year ago on Google
    Our patient was diagnosed to do a venous duplex scan for a left leg. It was mentioned in the prescription clearly. But the staff member at cashier counter Had not billed for that since there were some more tests; which she included in the receipt. Then we went to do the scan at the doctors' room. We were asked to go and correct the receipt. Although it was hospital mistake, we went downstairs and got the reciept for that duplex scan also. Meanwhile our patient was sent out of doctors' room saying they cannot do the scan without paid receipt, although the Radiology consultant had the prescription from the VP. At the cashier we were given a receipt for the duplex test for both legs, but we only needed scanning for left leg. We again asked about it and they didnt bother about that. Also, cashier asked from us about the cost of the scan, which was ashtonishing for us. Hospital cashier database seem to be without the price for that scan. Then we went again to the doctors' room. Meanwhile had to wait since next appointment numbers were taken into the doctors' room. Then at there, we again asked if they have billed for both legs scan. Again the nurse near the doctor asked us to go and correct ourselves. We rejected since it was hospital fault. Then they corrected the receipt in handwriting for one leg scan. Due to hospital mismanagement, we had to goto the cashier three times. Absolutely pathetic to see the low quality of laboratory test procedures done by Ruhunu Hospital. You will be charged for all the scans and tests, but maybe without any need to do so. Never recommending this place to anyone due to high prices, and low quality procedures.
    2 people found this review helpful 👍

  • 5/5 Chathuranga L. 4 years ago on Google
    Well organised and clean hospital. They offer wide range of medical services including ETU management, surgical services, maternity services, laboratory and many other. They have large rooms offering at a very economical price and the staff is friendly and work with a good attitude to serve patients. One of a best hospital in galle. Highly recommended.
    2 people found this review helpful 👍

  • 3/5 chamara j. 2 years ago on Google
    Managment and coordination is like government hospital. Processes are not working properly and there are more than enough staff but no supervision I think. Bad experience with RAT staff, accounts staff and minor staff specially.
    2 people found this review helpful 👍

  • 5/5 Shyam P. 2 years ago on Google
    I was so delighted with the modern facilities & the new outlook at the hospital as a patient. Nursing staff was so kind & very efficient. As a in house patient admin staff was so helpful to go extra mile & sort my problems. Regularly they have checked my requirements with a care. On my request they have provided me an individual wifi router for my usage as per my urgency. Newly built rooms are very comfortable & in down south it’s the one of best hospital. Highly recommended this hospital through my experience.
    2 people found this review helpful 👍

  • 3/5 Dasun P. 2 years ago on Google
    Good service but doctor not came to ontime.available parking area
    2 people found this review helpful 👍

  • 5/5 Kusala T. 3 years ago on Google
    Best privet hospital in Galle which provide great service. New building is really well designed they keep it clean and tidy including bathroom which is absolutely amazing. and patients are well treated there as well.
    2 people found this review helpful 👍

  • 5/5 Sarath A. 3 years ago on Google
    (Translated by Google) Ruhunu Hospital - Ruhunu Hospital (Original) Ruhunu Hospital - රුහුණු හොස්පිට්ල්
    2 people found this review helpful 👍

  • 5/5 yesmi r. 3 years ago on Google
    The cleanliness of the newly built section of Ruhunu hospital is on another level. And the assistance of the hospital crew is highly appreciated. Actually they know how to deal with patients and the way they talked with us, made me very happy. Honestly I should mention that we are extremely proud to have such a hospital in Galle. And I would like to thank the Director of the hospital and each and every person who contributed to build this hospital. Thank you!
    2 people found this review helpful 👍

  • 5/5 Udara S. 4 years ago on Google
    This hospital is very nice 👍🏼. And Residential facilities is soo good. The vip lounge is good visitors. Hospital customer service is not Bad.
    2 people found this review helpful 👍

  • 1/5 Bhagya A. 3 years ago on Google
    service of X-ray unit is the worst. Do not take the proper X-ray and do not refund either. Staff is disgusting.
    2 people found this review helpful 👍

  • 5/5 dimali s. 1 year ago on Google
    Excellent service from admission to discharge.Heartfelt gratitude to Prof.Krishan Silva,Dr.Kapilani Withanachchi,Dr.Sandya Gamage,Dr.Vidu Ruchira De Silva.special thanks to miss piumi,Nursing and assisting staff of 3rd floor.keep up the good work 👍. Highly recommended.
    1 person found this review helpful 👍

  • 3/5 Uthpalavi D. 2 years ago on Google
    Good and newly build hospital infrastructure facilities, but not enough staff to provide a quality service. Last week it took about 30 min to get medicine from its pharmacy even there were only 3 people in the queue. Really slow and don't care about the people. But good to have doctor appointments. Its happening quite good way. Parking also good. There the plus points of this hospital. Less crow compared to other hospitals in Galle
    1 person found this review helpful 👍

  • 1/5 Prabhasha K. 1 year ago on Google
    Though there are so many nurses in the staff, we don't receive the proper service as customers. They just talk around. We don't receive any pleasant answer even we ask something. Specially, the nurse who talks to the patients of the Dr.Krishantha Jayasekara is so unkind. Her works are not proper. We don't feel comfortable here. This is the way from the reception. Unpleasant, unkind, not helpful. You can't expect any coming back of the customers due to this condition.
    1 person found this review helpful 👍

  • 5/5 DS F. 1 year ago on Google
    Me and my Mrs. We went there for our first baby delivery, and that was great experience and excellent service provide by the staff, special thanks for the Nurses who works there, the were exceptional, very kind and friendly, Mrs Gayani, and miss Piyumi from Administration , thank you. Also special mention needed for “Dr Peshala” done amazing job, he is very talented Doctor and down to earth person, we don’t hesitate to recommend anyone..🙏🏻
    1 person found this review helpful 👍

  • 5/5 Achini G. 1 year ago on Google
    Clean and Calm environment.Good parking facilities. I think this is the best private hospital in down south
    1 person found this review helpful 👍

  • 4/5 KUMUDU C. 1 year ago on Google
    Good place.. Clean. Overall service is good. Nursing staff is not more responsible. They are working with their unnecessary ego.
    1 person found this review helpful 👍

  • 4/5 Supun L. 3 years ago on Google
    Quality equipment . Friendly service
    1 person found this review helpful 👍

  • 2/5 JEEWAN DE S. 3 years ago on Google
    I went for an eye operation and no enough seating capacity for the lobby of operation theater. Bill counter service can be improved. If management is focusing on this type of minor matters , definitely Ruhunu Hospital would be able to shine their brand in the region and SL.
    1 person found this review helpful 👍

  • 5/5 archmage G. 5 years ago on Google
    Best Private Hospital in Southern Province.
    1 person found this review helpful 👍

  • 2/5 Geema A. 5 years ago on Google
    Telephone is not working at night..
    1 person found this review helpful 👍

  • 5/5 sanoj c. 3 years ago on Google
    The Best Private Hospital in Galle..thay offers several types of rooms for a fair price.... property was very clean, and so the staff, also they were very kind and helpfull.... room was very new and armed with amazing and quality amenities.... staff were always helpfull with everything..food was very delicious but food quantity should be increas..
    1 person found this review helpful 👍

  • 5/5 Nuwan T. 4 years ago on Google
    I admitted for some check-ups and their service was friendly and efficient. Really attentive staff. Gayani (Ast.GM) was fantastic and Kosala at admission dep. was friendly and attentive. All staff are friendly and helpful. Eventually excellent service.
    1 person found this review helpful 👍

  • 1/5 Vidura S. 4 years ago on Google
    ...DONT EVER ADMIT TO THIS HOSPITAL IF YOU VALUE YOU OR YOUR LOVED ONES LIVES.... Dont ever admit a seroius patient in this hospital. My relation was admittted to this hospital. She was getting hard to breath while in there when we informed the nurses they remember they forgot a medication for her. Then her saturation keep dropping and they said its not serious just dont panic. But we discharged her forcefully and took her to colombo general hospital in one of their ambulance in night. But their ambulance driver is drunk and he cant even drive. He kept breaking suddenly when he is feeling sleepy. and the oxygen cylinder was not full when it was loaded to the ambulance. It emptied halfway to hospital. And when we arrived at colombo hospital there is no oxygen and patients saturation was dropped to 65. ...DONT EVER ADMIT TO THIS HOSPITAL IF YOU VALUE YOU OR YOUR LOVED ONES LIVES....
    1 person found this review helpful 👍

  • 1/5 Vishan W. 3 years ago on Google
    Poor service
    1 person found this review helpful 👍

  • 4/5 Nazeel N. 3 years ago on Google
    Good private hospital with many variety of services
    1 person found this review helpful 👍

  • 1/5 Tharaka Nilupul D. 4 years ago on Google
    Very bad experience about the time and service. Thing is hospital service sent me a SMS doctor has arrived on time. But doctor was late almost 2 hours. Totally wasting time with false information. We pay hospital fees to get better service rather than going to government hospital. All things ended up with same 🙁
    1 person found this review helpful 👍

  • 1/5 charith m. 3 years ago on Google
    Not recommended! Ruhunu hospital pvt ltd is very close to Karapitiya Main hospital. Because of that it has a reputation in the area and most of the doctors from Karapitiya hospital available here. Recently, the hospital was developed to newer facilities with an attractive environment and called it as Ruhunu 2.0. Though whatever developments came in to to place, it is unable reach the quality and standard up to a hospital situated in Colombo. Simply because of their staff I would say. As example, on 20th January 2020 when I seated next to the operation theatre I heard, a nurse shouting at a patient. The patient had come for a catract surgery. The patient had asked the nurse for the possibility go to the toilet. It was not in the middle of surgery. However, if it is not possible she would have told her nicely. Up to date, as I had heard only government hospital nurses behaved in this manner. It is unfortunate that to experience these after spending thousands of money. On another day, around 4 am cane to the hospital. At the entrance I was asked to stop by the Nurse, saying only one person is allowed to enter with the patient. I did not raise any concern understanding the situation of the Covid 19 pandemic.I am fine, if it was for everyone. It was only for selected people. Later I saw, 3 people together entered and happened several times. I was asked to wait outside where no chairs were found. Though there are chairs at downstairs near x ray room, the area was dark. I could understood, if this was a crowded time. It was early morning around 4 and that is how their staff treat the customers who pay their salaries. Even at cashiers, they double check from you whether the payment is done by card or cash. If payments are made by cards, they add the surchage according to a percentage of the total bill like a retail store. In retail stores also that does not happen anymore. Anyway for the same doctor, once I had to pay a sum of Rs.2,180 and after a week I was charged Rs. 2,200. I do not know how they have calculated. No clue from cashiers after inquiry also. Suggesting you to find a better place!

  • 4/5 Chaminda S. 3 years ago on Google
    Customer services is good. If u can add light music or TV on channeling areas. Little confusing when seated long time.

  • 4/5 Pramod P. 3 years ago on Google
    Good place to channel a doctor.but staff support need to be improved.clean and tidy place

  • 3/5 rajika E. 1 year ago on Google
    Other than the doctor fee and channelling fee they charge another fee for staff handling. I don't know why it is. Because if you go to the washroom in this hospital you can't find any toilet paper even there. Without minor facilities like that why they charge like that.

  • 2/5 Saman P. 3 years ago on Google
    Appearances is very attractive but improve to in house patient caring.

  • 1/5 Nalaka P. 3 years ago on Google
    Still the service not up to the standard, Very very slow service at the x ray room

  • 5/5 Chathura R. 1 year ago on Google
    Great Services, Special thanks must be given to Miss.Piyumi and the nurses of Ruhunu Hospital. Anyone can go with confidence and get the best and most affordable service from Ruhunu Hospital. Thanks lot again Ruhunu Hospital.

  • 5/5 admission C. 3 years ago on Google
    Best private hospital in Southern province.

  • 5/5 Saman L. 11 months ago on Google
    Convenient place in Karapitiya with ample parking

  • 1/5 Jeevan C. 3 years ago on Google
    Had a worst experience at Xray unit today. Usually I tolarate small incidents happen because all are people and busy. The incharge of xray unit talked me very poor way and his job is not acceptable.never recommend Ruhuna to anyone.

  • 1/5 Zacc L. 3 years ago on Google
    This hospital & some doctors exploit the patients in all possible ways. Do not consider this place as an option if you cannot afford a Rs. 50,000 bill (without doctors charges) PER DAY! And the doctors charge will be a another Rs. 10,000 ++ for a single visit! The most frustrating part is that they would say that the room charges will be around Rs.4000 per day when they get the patient admitted! It is not fair to charge more than 10 times higher price in the end! People, Beware of this type of disputes!

  • 3/5 Padmine G. 3 years ago on Google
    A very bad experience at Ruhunu 2.0 While I wait next to Doctors room, a nurse from seperate room collects reports.She just calls numbers with out naming the doctors name.I had to waste lot of my time because of this nurse. plese arrange systematic way of notifing patients of the way thigs work.New buildings will be worthless if the staff has no common sense.

  • 5/5 Pasindu T. 2 years ago on Google
    We have admitted for C-Section delivery of our baby.our experience was good.Dr.Lanka dasanayake (VOG) and his staff are highly professional and efficient.As well as Dr.Dilani Dehigama (Consultant Pediatrician) gave good care for our little one.Nursing staff on the 3rd floor gave valuable service to my wife and our baby.As well as their room service and food quality are good. Their charges are very resonable.Thank you for your valuble service. Highly recommend.....👍👍👍

  • 1/5 Teshan Shanuka J. 2 years ago on Google
    Worst private hospital experience so far. Went there for an IOL (intraocular lens implant). We paid to have the surgery in a private hospital fearing a government hospital might be more risky in this covid situation. But it was completely the opposite when we went there. We did not get any accommodation for the period of the surgery preparation which was more than 5 hours despite of the high price we paid. (We assumed we would get a room since that is normal in other hospitals in my experience) They had asked all the scheduled patients of the day to come at the same time making unnecessary queues at all preparation steps. We had to go to multiple places and stand in queues for pressure checking, checking in, rapid antigen test and payment for checking in. Had to stand in each queue for about 1/2 hour since all the patients were there at the same time at the each queue. Some had to wait longer including many old patients. Staff had zero care about social distancing and covid guidelines. They did not give any clear instructions to what is going to happen next which caused everyone to gather near the theater waiting for any news on the next step. Furthermore there were no sanitizers available in the waiting areas which I think is obviously a must. Bathrooms did not have any soap. One I went to didn't even have a working bidet shower

  • 5/5 sethmi s. 2 years ago on Google
    Best private hospital in galle.

  • 5/5 Wickrama L. 1 year ago on Google
    I feel better experience in ruhunu hospital best hospital in galle. available mri , cath lab , pacemaker , angiogram , icu I think gull services hospital in southern

  • 3/5 Lahiru M. 5 years ago on Google
    Quality Services and friendly staff.

  • 1/5 KHDM M. 4 years ago on Google
    Poor parking arrangements. Not sufficient parking arrangements.

  • 1/5 Chamika K. 2 years ago on Google
    It is not a hospital which can have a better service than government hospital. Just they do have better parking & AC environment. That is all. Do not ever believe on the prices of medicine they are providing. Just get everything clear prior to any claiming or billing. Not recommending anyway!!

  • 1/5 Наталья �. 4 years ago on Google
    (Translated by Google) A patient from Russia is in the hospital for a day. During the indicated time, the doctor did not check up, the diagnosis was not made. I consider the work of the clinic unsatisfactory !!! (Original) Пациент из России в течение суток находится в данном госпитале. За указанное время осмотр доктором проиведен не был, диагноз не поставлен.Считаю работу клиники неудовлетворительной!!!

  • 1/5 The Classic Music H. 4 years ago on Google
    pls consider your parking facilities to the customers. All doctors are parking at the whole property and patients haven't enough space to park their vehicles inside the hospital land. And the rude security officers are there. They don't the value of patients.

  • 3/5 Bimsara W. 4 years ago on Google
    Hospital is clean and nice but parking is not easy and the security staff is soo rude they don’t know how to treat customers

  • 3/5 Dumindu S. 3 years ago on Google
    (Translated by Google) A really good hospital. But it is difficult to call and get in touch. There should be more development. It is very difficult to get over the phone channel. Other services are good. (Original) ඇත්තටම හොඳ hospital එකක්. ඒත් call කරල contact කර ගන්න අමාරුයි. එතන තව develop වෙන්න ඕන. Over the phone chanel එකක් දා ගන්න හරිම අමාරුයි. අනිත් සේවාවන් හොඳයි.

  • 1/5 Udayachandran V. 1 year ago on Google
    Although the doctors are good ,some other employees are not good.I had number 12.but while i was there ,the person with number 16 was sent in.it is a very bad work and bad service .It tarnishes the name of the hospital. A nurse named සමාධි in room 208 made that mistake .

  • 5/5 Vihan S. 5 months ago on Google • 1 review
    The care and attention I received during my recent visit were exceptional. From the moment I walked in, the staff was incredibly welcoming, professional, and caring. The facilities were clean and well-maintained, creating a comfortable environment. The doctors and nurses were knowledgeable, compassionate, and took the time to explain everything clearly, making me feel at ease. I am grateful for the quality of care I received here and would highly recommend Ruhunu hospital to anyone in need of medical attention.
    4 people found this review helpful 👍

  • 5/5 Anna T. 8 months ago on Google • 1 review
    I was fortunate enough to come upon Ruhunu Hospital to deliver my baby at. It is a very clean and organized hospital, very much to Western standards. I was also very impressed by the professionalism and friendliness of the staff all the way from the Reception area to the parking attendants to the nurses. I was always seen on time for my appointments by Prof Krishan Silva who is an extremely knowledgeable and competent Dr- I can’t recommend him enough. He takes time to answer any questions and I felt very safe and cared for under his care. My delivery was a smooth process from being admitted right up until we were discharged. I highly recommend Ruhunu Hospital.
    3 people found this review helpful 👍

  • 1/5 DINESH G. 11 months ago on Google • 1 review
    I am writing to express my utmost dissatisfaction and distress over the appalling experience my wife and I had during her recent hospitalization at your facility. The complete disregard for our unique circumstances as a breastfeeding mother has left us feeling neglected, unsupported, and deeply frustrated with the level of care provided. As responsible parents, we made sure to inform the hospital staff about my wife's status as a breastfeeding mother with a 7-month-old daughter. We expected the medical professionals at your facility to understand the importance of timely care and the need for my wife to be available for breastfeeding sessions. Unfortunately, our expectations were shattered when the doctor consistently failed to arrive on time. The resulting discomfort and inconvenience caused by the doctor's chronic tardiness were unbearable. As a breastfeeding mother, my wife's milk supply and the well-being of our infant daughter relied heavily on a consistent feeding routine. The doctor's disregard for punctuality not only disrupted this routine but also placed unnecessary stress on both my wife and our daughter. When we finally expressed our concerns and requested a referral to another doctor who could provide the necessary care in a timely manner, our pleas fell on deaf ears. The hospital staff showed a shocking lack of empathy and failed to address our legitimate concerns. It is deeply disheartening that our distressing situation was met with indifference and a complete disregard for our well-being. In an attempt to seek resolution and escalate our grievances, we approached the hospital management on multiple occasions. However, the responses we received were evasive, unhelpful, and far from satisfactory. Despite bringing our concerns to their attention, we were denied a proper answer or any indication that our situation would be rectified. As parents, we entrusted the care of my wife and our family's well-being to your esteemed institution, with the expectation of receiving compassionate and attentive medical attention. Regrettably, our experience has been far from satisfactory, leaving us questioning the professionalism and commitment of your hospital to meeting the needs of its patients. We strongly urge you to take immediate action to address these serious deficiencies in care and communication. Breastfeeding mothers deserve utmost consideration, understanding, and support during their hospitalization. It is imperative that you reevaluate your procedures and implement changes that prioritize the unique needs of breastfeeding mothers, ensuring that no other family has to endure the distress and inconvenience that we did. We sincerely hope that you will take our feedback seriously, conduct a thorough investigation into our case, and take the necessary steps to rectify these systemic issues. Regaining our trust and confidence in your hospital's commitment to patient care is paramount, and we look forward to seeing the appropriate measures being taken.
    3 people found this review helpful 👍

  • 5/5 MOHAMED A. 7 months ago on Google • 1 review
    •Highly Skilled Medical Staff: have a team of experienced and well-trained doctors, nurses, and specialists •Advanced Technology: investing state-of-the-art medical equipment and technology to ensure accurate diagnoses and effective treatments. •Comprehensive Services: They offer a wide range of medical services, from routine check-ups to specialized treatments, covering various medical specialties. •Patient-Centered Care: The focus is on the well-being and comfort of the patients. They prioritize patient safety, communication, and satisfaction. •High Standards of Hygiene: Cleanliness and infection control are crucial in maintaining a safe healthcare environment. •Support Services: These hospitals offer ancillary services such as counseling, social work, and rehabilitation to support patients' holistic well-being. Highly recommended ✅
    2 people found this review helpful 👍

  • 5/5 Aashik A. 4 months ago on Google • 2 reviews
    Ruhunu Hospital offers excellent services with a friendly atmosphere. The pharmacy is reliable, and the café adds a nice touch. The staff is genuinely friendly and making the overall experience positive. Highly recommend!

  • 5/5 Shan J. 2 months ago on Google • 1 review New
    I came to ruhunu hospital vascular clinic conducted by well known surgeon to show one of my relatives.We came from very far distance area called bibile passara by paying over Rs.35,000 for hired vehicle.when we came to that clinic,over crowded patient(over 100 patients)were there.situation was really a mess and it was very very difficult to control the patients and their care takers.we were really disappointed seeing the crowd.Then one fully bold headed with moustache manager of the hospital came to the clinic are and he was able to control the situation and made it everything in order and fare manner.So fortunately we got the opportunity to meet the doctor and got expected treatment.If not we would have to waste our hardly earned money. Sadly we are not aware the name of that manager and we wish to extend our sincere gratitude to that manager and to all staff of the ruhunu hospital.Ruhunu hospital we are so proud of you and wising you all to archive your future development dreams.


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