1/5 DINESH G. 11 months ago on Google • 1 review
I
am
writing
to
express
my
utmost
dissatisfaction
and
distress
over
the
appalling
experience
my
wife
and
I
had
during
her
recent
hospitalization
at
your
facility.
The
complete
disregard
for
our
unique
circumstances
as
a
breastfeeding
mother
has
left
us
feeling
neglected,
unsupported,
and
deeply
frustrated
with
the
level
of
care
provided.
As
responsible
parents,
we
made
sure
to
inform
the
hospital
staff
about
my
wife's
status
as
a
breastfeeding
mother
with
a
7-month-old
daughter.
We
expected
the
medical
professionals
at
your
facility
to
understand
the
importance
of
timely
care
and
the
need
for
my
wife
to
be
available
for
breastfeeding
sessions.
Unfortunately,
our
expectations
were
shattered
when
the
doctor
consistently
failed
to
arrive
on
time.
The
resulting
discomfort
and
inconvenience
caused
by
the
doctor's
chronic
tardiness
were
unbearable.
As
a
breastfeeding
mother,
my
wife's
milk
supply
and
the
well-being
of
our
infant
daughter
relied
heavily
on
a
consistent
feeding
routine.
The
doctor's
disregard
for
punctuality
not
only
disrupted
this
routine
but
also
placed
unnecessary
stress
on
both
my
wife
and
our
daughter.
When
we
finally
expressed
our
concerns
and
requested
a
referral
to
another
doctor
who
could
provide
the
necessary
care
in
a
timely
manner,
our
pleas
fell
on
deaf
ears.
The
hospital
staff
showed
a
shocking
lack
of
empathy
and
failed
to
address
our
legitimate
concerns.
It
is
deeply
disheartening
that
our
distressing
situation
was
met
with
indifference
and
a
complete
disregard
for
our
well-being.
In
an
attempt
to
seek
resolution
and
escalate
our
grievances,
we
approached
the
hospital
management
on
multiple
occasions.
However,
the
responses
we
received
were
evasive,
unhelpful,
and
far
from
satisfactory.
Despite
bringing
our
concerns
to
their
attention,
we
were
denied
a
proper
answer
or
any
indication
that
our
situation
would
be
rectified.
As
parents,
we
entrusted
the
care
of
my
wife
and
our
family's
well-being
to
your
esteemed
institution,
with
the
expectation
of
receiving
compassionate
and
attentive
medical
attention.
Regrettably,
our
experience
has
been
far
from
satisfactory,
leaving
us
questioning
the
professionalism
and
commitment
of
your
hospital
to
meeting
the
needs
of
its
patients.
We
strongly
urge
you
to
take
immediate
action
to
address
these
serious
deficiencies
in
care
and
communication.
Breastfeeding
mothers
deserve
utmost
consideration,
understanding,
and
support
during
their
hospitalization.
It
is
imperative
that
you
reevaluate
your
procedures
and
implement
changes
that
prioritize
the
unique
needs
of
breastfeeding
mothers,
ensuring
that
no
other
family
has
to
endure
the
distress
and
inconvenience
that
we
did.
We
sincerely
hope
that
you
will
take
our
feedback
seriously,
conduct
a
thorough
investigation
into
our
case,
and
take
the
necessary
steps
to
rectify
these
systemic
issues.
Regaining
our
trust
and
confidence
in
your
hospital's
commitment
to
patient
care
is
paramount,
and
we
look
forward
to
seeing
the
appropriate
measures
being
taken.
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