Did my covid test for flight purpose at this clinic, they offered two packages- RM380 for result in 2-3 days, RM500 for result to be released in 24 hours. The doctor will call to explain the procedure prior booking, while I have mentioned my flight time, after received verbal information that the result will be able to release before my flight (my flight is on Sunday midnight), I decided to take the RM380 package instead. During the test day, my appointment is at 10.30am and I arrived at 10.15am, the clinic is closed. Afraid that the clinic might have some emergency/the appointment is being forgotten, I made a call and was told to wait in the car, they will call when they are ready. By 10.26am, a few people arrive at the clinic and open the door. I did not enter the clinic, just got my receipt and proceed to do the test at the back lane. I have asked the same question again right after the test of when I can receive the result, same answer as per tele-conversation was given, either Friday night by whatsapp/Saturday morning I can collect hardcopy by appointment. Had the worst customer experience while trying to follow up on test result the day before my flight, being scolded when the clinic called me.(not Doctor Victor, but a guy claiming he's the owner), and said that I should have took the RM500 package instead (repeated for a couple of times). I mentioned in whatsapp prior that if at any point I was told that it depends on the lab workload and the result might take 3 days to deliver, I will definitely upgrade my package the same day I did my test. Actually, I would just like to ask if there is any way the clinic could help to just ring up the lab to check, however there is no chance for me to speak at all due to the guy keep yelling and scolding at me and then hung up my phone. In the phone he mentioned sth about 'I will regret when I receive the result later', 'We are professional doctor, not service line please don't waste our time' and 'Don't try to destroy and blame us, we are very professional'. Which I don't understand any of the above as I am just sending a message to follow up on a service that I have paid for. Thereafter he blocked my number. I understand the lab is not working during weekend so I posted a question again on whatsapp two hours later with no reply. I decided to drop by after work to just get an answer if they will still send the result on the weekend due to the fear of in any way my result might be sabotaged/being held back in purpose (as I do not fully understand those phrases that sounded like a threats in the phone). I received same treatment in person while I arrive at the clinic, as expected the boss refuse entry (I did not request to enter the clinic at all) and refuse to answer the question, then he said he will call the police. As I thought being present in person will show that I am not blaming anyone/angry just trying to get some clarification, this attempt is obviously to no avail. Due to the fear of my result being sabotaged, I called my cousin for some advice and waited for her outside the clinic. After 15m I have decided to leave after my cousin informed that she will come collect the result on my behalf next day. While I was driving I received the call from the clinic(strange that they have blocked my number but now decided to call me), the boss mentioned the police has arrived and ask me to go back if not they will come look for me & wish me good luck. If I understand correctly, at any point if the clinic has revealed my personal information without my consent, this has violated the law, which I hope they didn't. The boss replied that they handled everything professionally even complain (I will complain to consumer right/or even KKM as the right channel if I wish to but not police),I replied I did not call the police for the record & if they required a statement they can get from whom that reported to them. I received my result on Friday night however all of the above could have been avoided if this has been handled differently by a trained person in customer service.

Worst experience ever ! Worst clinic I have ever visited..very expensive and long waiting time eventhough there was very few patients. Doctor seems to be more money focused rather then helping to treat. Not recommended to go to this clinic.

Woke up with bad eye infections on Sunday morning. The Clinic is clean, friendly, efficient & solved problem quickly. So relieved to find this clinic on Sunday. Highly recommended.

Super NICE doctor, actively listens to your problem and treats accordingly 💯 The clinic has a very neat and tidy environment. Atmosphere is 5🌟 Dr Victor is 5🌟 Been here previously and will always be back here whenever I need a GP🧑🏻‍⚕️

I am so glad to have Klinik Mediviron setup in the area I stay as I have been searching for an established, reasonable price and good and friendly doctor for a very long time, finally I found one. I went to see Doctor Victor for my neck problem and glad that he has treated my neck problem well. In the same time I noticed they provide quite a comprehensive medical check-up package with reasonable price, so I have also gone for the check-up the next day. I have to say this is the first time I don't feel any pain during the blood draw. Doctor Victor has also given me few natural remedies for my sleep problem and for my overall wellness. Overall I am very satisfied with the service provided to me and would recommend the clinic.

Went in and was told need to book appointment. Hello doctor, if I can know before hand when I will fall sick then ok Lah.

I book Covid19 test with them and they were very accommodating even though my flight was cancelled the first time and had to re-schedule the test to another date. It's easy to deal with them through WhatsApp and everyone was very professional.

Fantastic GP Clinic that makes my experience there extremely comfortable and worry free. Dr. Victor is very experienced and knowledgeable on handling my medical condition. Will definitely make it my only go to clinic today onwards. 🤩

I booked an appointment on my mother's behalf today and communicated with the clinic to lock in the booking. Seamless and easy communication over Whatsapp and my mum was very pleased with the consultation with Dr Victor Yap. Thanks for your thorough and comprehensive examination.

Both Doctor Victor and the front desk staff are superb. Spotlessly clean and professional service from this establishment. Any prescriptions are dispensed on site and so far our visits have been exceptionally cheap. Not worth claiming on healthcare insurance.

A well managed clinic with comfortable and clean environment! Feeling relax and chill with all the nice setting of furniture. Even sick still feel being cared. Dr Victor is very attentive and professional too! A good experience with Mediviron!

Dr Victor is open on weekends. We just arrived in Penang and staying in a hotel nearby. We walked to his Klinick on a Saturday afternoon after my Fever which didn’t respond to Motrin or Tylenol like I used to. He was able to quickly diagnose with a test kit in his office , prescribed the medications I need, gave clear instructions and gave me the medicine in one visit. I felt much better same day at night. Thank you Victor! Forget to take a picture, but the office is easy to find in the plaza, 1st floor, facing the big street.

Wonderful experience with this clinic. Dr.Victor was a wonderful doctor, and the staff was always helpful and and ensure that I am properly informed about my health and care. I would have no qualms in recommending them to friendly and friends.

Very nice and friendly doctor 👍👍👍 beautiful clinic with good hygiene as well

A very comfortable and clean clinic. The price is reasonable.Doctor Victor very friendly and cheerful. I like this place very much💗

I cannot express enough gratitude for the exceptional care I received at Mediviron Clinic, especially from Dr. Victor. From the moment I walked in, I was impressed by the clinic's impeccable hygiene standards, which immediately put me at ease in these uncertain times. Dr. Victor's expertise and genuine concern for his patients truly set him apart. He took the time to listen attentively to my concerns, answered all my questions with patience, and provided me with a thorough and personalized treatment plan. His professionalism and attention to detail were evident throughout my entire visit. The clinic's commitment to maintaining a clean and hygienic environment is commendable. It's reassuring to know that they prioritize the safety and well-being of their patients, especially in today's world. I have no hesitation in recommending Mediviron Clinic and Dr. Victor to anyone seeking top-notch medical care in a clean and safe setting. Thank you, Dr. Victor, and the entire Mediviron team, especially Mr Kenvent for your exceptional service and commitment to patient care. I'm grateful to have such a reliable healthcare provider in my community.

Doctor Victor is very gentle and kind. The equipment here is quite complete therefore it saves your time when you can do all sort of tests here. This clinic has higher standard than normal one. The overall service is very satisfying. The environment is super clean and wow the overall design is so nice! Feel very atas inside. Recommended for this clinic

Ambient is good and doctor was very gentle and considerate

I recently had the pleasure of visiting Mediviron,and I must say it was a truly wonderful experience from start to finish. The level of care, professionalism, and attention to detail exceeded my expectations in every way. From the moment I stepped in, I was warmly greeted by the friendly and courteous staff at the reception. They made the check-in process smooth and hassle-free, ensuring I felt comfortable and at ease right away. The clinic's ambiance was calming and inviting, contributing to a relaxed and peaceful environment. It was evident that they prioritize patient comfort and well-being.

Thank you very much for your appointment, that was the best taking blood I ever had, incredibly fast, no painful. Doctor Victor is very friendly, kind and highly professional. Not to mention nice ambience, calming music, water sound and very clean and modern space ❤

Dr Victor is patient and he pays attention to details. Always get my blood test here

Very easy to make an appointment, Very friendly doctor willing to listen to the patient before making diagnosis

I had prolonged abdominal pain and visited the clinic on the first day of Hari Raya as most of the clinics and hospitals were closed. The clinic is equipped with new screening equipment like ultrasound and heart activity test machine. Dr.Victor Yap provided a professional consultation on my health issues. I highly recommend other patients to visit.

Just want to share that Tg Tokong finally have a good clinic with a professional doctor, Dr Victor Yap. This clinic has an Ultrasound machine which makes it convenient for residents around the vicinity. The doctor is friendly, helpful, professional and knowledgeable. Happy and satisfied with the service and highly recommended. Please call to find out what time the clinic open to avoid disappointment but I believe is not close at lunch hours. Keep up the good work!

The cleanest and organized clinic i have been to, the doctor was helpful as well ❤️

Waited till 10.15 and still the clinic is not opened. Nothing is updated in website.

Dr Victor is very professional & friendly! The environment of the clinic is very comfortable, cozy & clean! Definitely a 5 stars ⭐️ ⭐️⭐️⭐️⭐️ clinic in Tanjung Tokong area 👍🏻

Extremely beautiful clinic interior. Dr is friendly.

Comfortable clinic ambient, a good doctor with tip top service. Thank you!

Very very helpful, friendly and knowledgeable doctor. Thank you Dr Victor.

I had a very terrible food poisoning last week. I was vomiting for 2 days. Practically not able to eat and drink for 2 days. Dr Victor is a very detailed and professional doctor. He immediately identified my problem and gave me a very effective and comprehensive treatment. His clinic is very well equipped, even with drips and intravenous medications. Without that, I think I would have been admitted to the hospital.Dr Victor is very friendly and caring too. He even text me to do follow up on my condition . Thank you , Dr. Victor. Strongly recommended.

We came here for ultrasound scan. We must highlight that we had a very pleasant experience at this clinic. Dr Victor was very kind, caring and professional. He was very attentive and provided us with detailed explanation and answers. We are genuinely pleased with his consultation. In addition, the clinic’s ambience is very nice and cozy. Highly recommended.