Featured Reviews


Frequently mentioned in reviews: room (88) hotel (88) pool (51) good (48) beach (47) staff (43) stay (34) clean (34) view (28) breakfast (25)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 amie k. 3 months ago on Google • 150 reviews New
    We stayed for 3 nights on the 9th floor. Unfortunately, we booked the non-cancellation room. A mistake. The hotel is located at the very far end of Batu Ferringhi beach and there were few restaurant options. The beach is pretty, but I wouldn't go into that murky polluted water. The room is spacious, but old and outdated. It needs thorough cleaning and maintenance. We had several issues with the room when we checked in. Using the in-room phone, we called the front desk and the customer service lines, but the guy who answered the phone kept cutting us off. It appears he may not understand English. After waiting 40 minutes for someone to show up, we went to the registration desk requesting to switch room. They denied our request but offered to resolve the issues; 1) locked safe, 2) TV, and 3) smelly pillows. They resolved issues 1 and 2, but tried to resolve issue 3 by masking the odors with fabric spray. It didn't work. The sour odors lingered for the entire stay. We tried 5 different pillows and all 5 stank. We tried covering it with a towel, but the smells permeated. The staff appears overworked and overwhelmed. Seems like they were short staffed. The only good thing about the hotel is the view, pool, and garden, but it's not enough for us to return or recommend. We moved to a better hotel for our next 5 days instead of staying in this hotel.
    4 people found this review helpful 👍

  • 4/5 Medini Sourav D. 1 year ago on Google
    Definitely, an amazing property for a weekend to get relaxed by the beach! Location is great and well equipped with good amount of amenities that suits kids as wellas adults. Rooms are excellent and spacious, however, the only drawback was the absence of water stopper in bathtub. Hope, the hotel management will look into it. Breakfast option is good with a scope of improvement. The quality of food is amazing! Good luck!
    3 people found this review helpful 👍

  • 5/5 Farsha F. 2 years ago on Google
    Even though this hotel is a bit old and not so modern as other new hotels - but it served all the purpose I needed - big room, clean room, strategic location, big pools, nearby to the beach and.. friendly staff! We booked a family room, and it was spacious. We have 2 king beds, and 2 single beds - suitable for us (4 adults and 3 children). We even have extra space in the room to chill. Overall experience : GOOD. Will definitely recommend this hotel to my family and friends!
    2 people found this review helpful 👍

  • 4/5 Mell A. 1 year ago on Google
    No deposit for check in. Nice pool for children. Can walk to the sea shores and enjoy nice sunset view. Near the bus station around 100m,restaurant and mini market. The room is nice, water flow kinda slow but its okay. Recommended.
    2 people found this review helpful 👍

  • 4/5 ltjkelvin 4 months ago on Google • 32 reviews
    Family had a great time, check in was fast, room was clean and big, very helpful housekeeping, maintenance and duty manager to help resolve the condensation issue. Pool was great, children loved it, lifeguard was mindful enough to ask my children if they were supervised before allowing them to jump into the pool. The chairs and tables at the play pool could be much better, why downgrade your hotel by placing old chairs and tables there? Also could use some shades since parents need to sit there to look after the children, don't let the parents bake under the sun. And the place will look better if you remove those sad looking animal statues. Great beach next to the pool with good massage service. Breakfast was good, the French Toast was very nice. Could do with more variety. Very convenient since the bus stops right in front of the hotel and the convenience store downstairs has much varieties. Laundry service was spot on. Friendly staff and good service. All good, just need some touch up here and you are good to go. We will be back.
    1 person found this review helpful 👍

  • 4/5 Arifin S. 2 years ago on Google
    Great place to bring small children for short getaway..Make sure to bring them to the play pools..Can head straight to beach from pool area..the beach water however is not that clean n clear comparing to other batu feringghi area..Room price is reasonable..
    1 person found this review helpful 👍

  • 4/5 Shakeer A. 2 years ago on Google
    I had a great stay in Bayview Beach Resort & this is my first time being here although being a penangites. I came here to celebrate my 2nd wedding anniversary & I do enjoy the stay except for the part where electricity goes off suddenly. Generator should have kick in when the electricity went off but I don't blame hotel side due to it happened twice within two days. Overall it has been a good stay & enjoyed almost everything from start till the end. I'm looking forward to come again to your hotel.
    1 person found this review helpful 👍

  • 4/5 Virgo G. 2 years ago on Google
    Used to luvs their breakfast but its a total letdown. I regretted paying for it rather than eating out. Any coffee shop can serve simple and decent breakfast. The most disappointing part is hotel is not strict with the guest. The sight at the pool is disgusting. People going in with their clothes instead of proper swimwear. But have to give credit to their room. Although its old but its very well maintained.
    1 person found this review helpful 👍

  • 3/5 Zikry S. 2 years ago on Google
    The only problem with this hotel is services. Other than that the room is comfortable. But there are bath tub problem the reception is nice but went have problem with your room key your will be ask to comedown to the receptionist by your own the breakfast is very good The pool also very good near to the beach and have horses to be rent. Please chose a nice one.
    1 person found this review helpful 👍

  • 5/5 Norhasniza O. 2 years ago on Google
    Room is spacious. I like the balcony.
    1 person found this review helpful 👍

  • 2/5 S T. 1 year ago on Google
    For a 4 Star Hotel, it was disappointing and would not book here again. This place does not give you a 4 hotel experience. Room - slippers weren't provided, only provided one set of toiletry and a single tissue roll, bathroom tile grouts had stained that I removed using toothbrush. Walls are on the thinner side. You will be able to hear next door neighbors - so you can be awaken by neighbors. Walls and tabletops were dusty or had stains. Again, this cam be removed using wet cloth but not what I expected to do in a hotel. Common place - after sunset, the reception area is dark with many areas not lit up. Marco Polo restaurant has closed down. Dinner wise, you can order for in room service but you are better going outside for takeaway. Service - Called receptionist twice after 7PM, no one picked up. It was not stated if receptionist are unavailable after 5PM. Quite surprised as from hotels I have visited, reception always pick up even at odd hours.
    1 person found this review helpful 👍

  • 4/5 Nura H. 2 years ago on Google
    Clean. Spacious room. Nothing much to do at night beside their night market. Breakfast was so so but variety. This trip is for my kids so they are enjoying the pool very much. It is just the pool rules quite strict which is not allowed u to wear jersey type shirt. Remember always wear swimsuit aahh 😂
    1 person found this review helpful 👍

  • 5/5 Thinagaran K. 1 year ago on Google
    We had a pleasant stay at this hotel. The room we booked is a family room for 4 person. It was a partial Seaview. The view from the balcony is beautiful especially in the evening. Overall the room is superb and very very clean. We enjoyed walking at the seaside and both my children loved the horse riding. This resort is highly recommended for those whole love to stay by the beach due to it's serenity and additional activities for sea lovers.
    1 person found this review helpful 👍

  • 4/5 Steve S. 1 year ago on Google
    We stayed in a family room, which was nice and big. The bed in the main bedroom was HUGE - basically 2 queen sized beds pushed together. The decor was simple and the hotel is quite old, but impeccably clean. The pools are very nice and well maintained and it's right on the beach. The staff were all very friendly and helpful. Had a great time.
    1 person found this review helpful 👍

  • 4/5 Nursyahmi A. 1 year ago on Google
    Please improve on the floor cleanliness in the room. When we step on the floor our foot get black dirty like its not being mop. As a Muslim I need to perform prayer in the room but felt disappointed on floor cleanliness. We choose family suite with sea view, the room quite spacious and can fit more extra bed, I think around 3 single bed maybe. Extra bed need to pay rm100 per night. Others is ok, staff is friendly and informative, pool for kids is nice, view for higher floor is beautiful, can walk to the beach or hang out at the beach chair.
    1 person found this review helpful 👍

  • 5/5 Khairunnisa Mohd F. 5 months ago on Google
    A very family-friendly place for you to stay. Huge pool, walking-distance beach, fully-equipped facilities, spacious and clean room. I love this place so much, except for the breakfast buffet which I do not really recommend. We were served with uncooked chicken. Overall everything else was great.
    1 person found this review helpful 👍

  • 5/5 Nader A. 2 months ago on Google • 47 reviews New
    Probably the best Bayview hotel in Malaysia (Yes I went to all of them). Located directly on the coast with direct access to the beach. I got a room with a side view, which is very charming during the sunsets and sunrises. If you book through their website you can get a better price and free breakfast. Breakfast is reasonable for the price range but could use more variety as the food is mostly Malaysian only. The location is a bit far from the downtown area but has plenty of nearby attractions/activities.

  • 5/5 Yassir EL M. 2 months ago on Google • 45 reviews New
    The Bayview hotel in Penang was magnificent. We came with my wife for 4 nights. The staff were very attentive. The pool is great. The room and corridors are clean. The beach adjoining the terrace is a big plus. The breakfast is plentiful. I won't hesitate to come back here if I ever come back to Penang.

  • 5/5 Lye Guang Y. 1 month ago on Google • 33 reviews New
    The hotel is quiet and it’s around 8 minutes from the tourist crowds, Ferringhi Walk. Indeed a peaceful retreat with friendly staff, comfortable room, and a serene beach just steps away. Can access the beach opposite the hotel with a overhead pedestrian bridge. Just perfect for a relaxing getaway.

  • 5/5 Ellysha L. 2 months ago on Google • 25 reviews New
    Had a great relaxing holiday doing nothing but enjoy the sun, sea and nature. This hotel is great escape for a short, peaceful getaway. Really enjoyed it and you can just walk to the nearby food centre either by the main road or take a beach walk. Hotel is clean although it is aged but still spacious and comfortable. Talk to the birds, they come to you every morning as you lay on the benches after breakfast. 😊

  • 1/5 Jimei L. 2 months ago on Google • 6 reviews New
    I am writing to address some concerning issues that arose during my recent stay at your establishment. Firstly, upon checking into three rooms for a three-day, two-night stay, we encountered several maintenance issues within the rooms. These included a balcony door that was unable to open, a safety box locked by a previous user, leftover potato chips under the sofa, and stains on the bedsheets. These shortcomings significantly impacted our comfort and satisfaction during our stay. While we appreciated the hotel's proximity to the seaside and the overall pleasant environment, we were disappointed to find the swimming pool water slightly dirty, which detracted from our enjoyment of the facilities. However, the most concerning issue occurred when hotel staff entered our room without seeking our permission while we were away. We had left personal belongings, including a laptop and other gadgets, inside the room due to the inability to use the locked or broken safety box provided by the hotel. The staff claimed they intended to retrieve clothes belonging to other guests who had flown onto our room's balcony. Despite this explanation, we received no phone call or advanced notification regarding their entry, which we find unacceptable and a breach of our privacy and security, also ‘Do Not Disturb’ sign was hanging outside (might got dropped on the floor as it got tear off), so no cleaner/ helper should be enter without permission. We made a complaint to the hotel manager, and we appreciated that he immediately conducted an investigation into the entire incident. While he apologized to us, we were disappointed that he was unable to provide any compensation or discount for this unpleasant experience. Instead, he provided us with the name card of the hotel duty manager and stated that they would provide us with better service during our next visit. However, these promises seem unrealistic and uncertain. It is concerning to consider returning to a hotel where the staff may enter your room without permission Reply to the owner feedback below: If you claimed that housekeeping staff have the right to coming in for housekeeping even after do no disturb sign already hang on the door, then we got nothing much to say if that is your hotel policy, then for what you provide us the sign? Also in addition, the room do not got clean up as the left over potato chips on the floor by previous guest also still there & nobody clear our leftover food on the balcony too

  • 3/5 Genesis G. 2 months ago on Google • 4 reviews New
    We booked here for a short vacation. The room is spacious but looks old. It also needs thorough cleaning. Even after I requested a room cleaning there are still dust and hair fall from the old guest. As I watch them clean they clean only the door part of the room but near the balcony and under the tables they don’t clean. Not good if you have a baby who loves crawling and playing on the floor. But the view of the place is so relaxing.

  • 4/5 Cornelia C. 1 month ago on Google • 3 reviews New
    Overall it's a nice resort but very old and rundown. Definitely can tell it was very planned when it was newly built. However it sure needs a thorough renovation with the bathrooms as it is the main holdback for me to come back again. Staff are well trained and are all very friendly and helpful Common facilities are well maintained, such as the garden and pool area, the playroom and the dining area. Beach area just outside has plenty of shade due to the hotel planted lots of trees. The water sports centre staff (not sure if related to the hotel) were nice and friendly too, not hard selling which make the whole experience even better.

  • 5/5 nurul a. 1 year ago on Google
    It was a pleasant stay here. With an affordable rate we managed to enjoy a spacious and clean room, superb facility and delicious breakfast. The registration process was efficient and the main attractions were beachfront and kids pool. We would like to recommend this resort to others.

  • 5/5 Nurul 10 months ago on Google
    Nice clean environment. Hassle free trip with young children. Friendly and professional staffs who will go an extra mile for their guests. Md Aizad (if I got the name correct), special thank you to you for making our stay more enjoyable 😊

  • 5/5 Christie T. 11 months ago on Google
    Came here for a short weekend trip and enjoyed our stay here! The rooms are big and spacious and the toilets come with a bathtub so it's very nice and relaxing to soak in. There's a nice pool area that's great for just enjoying or for kids, and even a "waterfall" meditation pool that was great for relaxing in. This place also has direct access to the beach and you can catch a very nice sunset along the beach if that's what you'd like. The view is decent for us since we picked the room facing the hills, but I believe you can pay a little extra to get views of the beach. The location is also great if you're looking to explore the Batu Ferringhi area. Easy to get a Grab here too. Staff were also very helpful and friendly when had questions about going to certain places.

  • 5/5 Kia O. 10 months ago on Google
    this place is SO rad. They upgraded us for free to a better view because it was during the slow season, and it was absolutely stunning. Mom and I sat out on the beach chairs, swam in the ocean, and thoroughly enjoyed our stay here. The staff was accommodating, the restaurants nearby are delicious, and the layout (pools/beach area/vibe) was all on point. Recommend!

  • 5/5 中村ナディア 10 months ago on Google
    I rate this hotel a 5/5 stars for amazing service. The room was quite big and the air-conditioning was just right. I was expecting the room to be freezing when I turned down the temp to 18⁰C. But it was just right. The bed was so comfortable I was so tempted to ask the front desk where they get their bedsheets and mattress from. It was so soft compared to my hard mattress back home in KL. I had an absolutely splendid sleep. Bathroom was clean and the towels were so soft. Best part.....hot water! In the morning, I went down to G floor to grab some breakfast: scrambled eggs, fried dumplings (wan ton), and home-made pancakes (bite-sized compared to frying pan sized pancakes) and a bowl of Coco Crunch. Normally, I'll feel very full after having a breakfast like this but it was just right to keep me full until lunch. To the BAYVIEW BEACH RESORT staff, thank you for making my 2 day 1 night trip memorable. Keep it up. I look forward to coming back to spend more nights here.

  • 5/5 Chong KOK S. 1 year ago on Google
    My families and I had a wonderful experience and enjoyed our time in Bayview. Every staff member I encountered, from the valet, bell boy, to the check- in to the cleaning staff were delightful, friendly and helpful! Room and overall environment is clean & we had a comfortable stay. Would recommend to others. Thank you very much! #Chong's family - Celeste

  • 5/5 noraida k. 3 years ago on Google
    Everything was superb. Excellent location, beautiful beach and superb location. We had a wonderful time here. Cleanliness was top notch.

  • 5/5 D H. 1 year ago on Google
    Lovely relaxing hotel with helpful efficient staff. Lovely pool and grounds with plenty of sun loungers and good poolside bar. Separate children's pool and play area. Great views from the sea facing rooms. Massage and reflexology available on site. Water sports available. Small well stocked shop on the ground floor Close to hawker centre and night market Close to bus stop for easy ride into Georgetown or the airport.

  • 5/5 Aisyah 1 year ago on Google
    Went here for my father's parent company annual dinner. For a second time actually. I have no complaints at all but the room feels dusty. But it is still manageable and I enjoyed my stay here. I have always loved the scenery at the back of this hotel. The breakfast buffet also tastes good and offers a lot of food varieties.

  • 4/5 nilin d. 3 years ago on Google
    Its a decent hotel rather than resort. Live counters available in evening at Garden near beach area. Small slide is available for kids. Beach is clean. Rooms are big. Limited option in breakfast. But, its worth what you are paying!!

  • 2/5 Lang Wey F. 10 months ago on Google
    Rooms were bad. Bathroom were falling apart. Had three different rooms with same conditions. Water pressure was bad on the 10th floor. Goes from low pressure to no water whatsoever. Then from warm water to boiling water due to the water pressure issues. Recommended to take lower floors for better water pressure. Food was alright. Swimming Pool was great. Had beach access with some water activities.

  • 4/5 Muhd Hafiz Mohd N. 1 year ago on Google
    The Hotel service was exceptional. Room condition was clean and the booking experience with the hotel were very good. My last stay there with the hotel was very welcoming and the room is spacious too! my only complain is lacking area for parking, but no worries because hotel staff is always around to guide you to find one.

  • 5/5 mohd z. 2 years ago on Google
    All the staff very friendly..the service from your staff i can give 5 star and the room as well..thanks a lot guys ...

  • 5/5 Ryan Y. 1 year ago on Google
    This hotel is recommended. The cheapest room I found when surfing is RM230/day. With this price I don’t expect a lot. After entering the room, it is super spacious and you still can feel the luxurious design style even this is not a hotel that built recently. Parking space might be insufficient during weekend, but weekday no issue. The breakfast hotel is repeating and everyday is the same. If staying for few days, don’t eat all food at once else you will be bored.

  • 4/5 Firouzeh Sadat N. 1 year ago on Google
    The best thing about this hotel was the pool. Most of the staff were friendly and helpful. The breakfast could improve because a lot of the items were very oily and heavy. The rooms are great. Best hotel room I've ever stayed in!

  • 4/5 Joe M. 2 years ago on Google
    A good short break in a nice hotel with good ambiance ...The view from our hotel was indeed good and the staff were helpful and friendly...

  • 5/5 Nabyla M. 11 months ago on Google
    We stayed at the family room which was very spacious. Check in was smooth & fast, I arrived an hour earlier and the room is already ready. Housekeeping done daily in the morning so we had our roomsade up by the time we came back to the hotel. It's worthwhile to stay with family as kids were able to enjoy the pool.

  • 5/5 Gordon C. 10 months ago on Google
    Stayed here a couple of times, we’ve been to Penang quite a number of times and this is the best place we’ve stayed and we’ve stayed in some of the best hotels. Rooms are a good size and very comfortable. The staff are brilliant every one of them. The pool is lovely and the best bit for us is the garden, absolutely beautiful. Will be back in November

  • 4/5 Connan O. 1 year ago on Google
    The hotel is right on the beach. So nice walks but we didn't swim. We didn't see anyone else swimming and we were told jellyfish are possibly in there. Water not super clear. The pool was good though. You can order drinks by the pool and we got fresh coconut for 10MYR The buffet breakfasts were great. Fruit cereal, porridge can free, tea, cooked foods- western and Malaysian Rooms were spacious - superior Hill view. But the rooms were tired. We ate out at dinner at street food.

  • 5/5 Asyraf M. 1 year ago on Google
    Good experience at the hotel. Mine was a group of 5 people including 1 small kid and we booked 2 rooms. They allotted us a connecting room without my request. It was much easier to navigate to both the rooms compared to 2 separate rooms. Rooms were Big and comfy although not much luxury either in the room or the hotel lobby, but for a 4 star hotel, it was enough. Breakfast may be OK for non vegetarians but as we all are vegan, we could not find anything other than bread butter, a few types of juice etc. So a few more vegan options are more welcome.

  • 5/5 dtira27 2 years ago on Google
    Superb place for vacation. Friendly staff n comfortable bed.. enjoyed the stay

  • 5/5 Noranizah S. 4 months ago on Google
    I recently had the pleasure of staying at Bayview Beach Resort during my weekend getaway, and I must say it exceeded my expectations in every way. From the moment I walked through the door, I felt welcomed and well taken care of. The booking process was a breeze, thanks to the user-friendly website. I had made a special request for a room with a view, and to my delight, they not only fulfilled it but also upgraded me to a suite without any extra charge. The location of the hotel was perfect for my needs. It was conveniently situated near popular attractions, and the nearby public transportation made exploring the city a breeze. Upon arrival, the check-in process was smooth and efficient. The staff at the front desk were not only professional but also warm and welcoming. They provided helpful information about the hotel's amenities and local attractions. The room was a true highlight of my stay. Impeccably clean, spacious, and tastefully decorated, it felt like a home away from home. The bed was incredibly comfortable, ensuring a restful night's sleep. I appreciated the attention to detail, from the well-stocked minibar to the high-quality toiletries in the bathroom. Throughout my stay, I had the opportunity to experience the hotel's facilities. The fitness center was well-equipped, and the pool area provided a relaxing retreat. The common areas were always clean and inviting. The hotel's restaurant also left a positive impression. The food was delicious, and the service was prompt and friendly. It was a convenient and enjoyable option for meals. What truly set this hotel apart was the exceptional staff. Every team member I encountered, from housekeeping to the concierge, went above and beyond to ensure a pleasant stay. In terms of value for money, I believe the experience was well worth the cost. There were no hidden fees or surprises during check-out, and I felt I received excellent value for the quality of service and accommodations provided. In conclusion, my stay at Bayview Beach Resort Penang was nothing short of exceptional. I would wholeheartedly recommend it to fellow travelers seeking a comfortable, welcoming, and well-situated accommodation. I look forward to returning on my next visit to Penang. Thank you to the entire team at Bayview Beach Resort for making my stay memorable.

  • 5/5 Hanis 4 months ago on Google
    The room is very spacious! There are restaurants around this area and it is very easy for my husband and I to walk every morning to eat breakfast. We enjoy the beach as well as it's connected to the hotel and they have various types of beach activities. I stayed here because it's very near to Escape Penang and I believe it was the best decision I've ever made because it's really close. Very recommended!

  • 5/5 David R. 4 months ago on Google
    Best pool and beach area. Rooms could do with a renovation but they are clean and good enough. Staff were all very helpful and friendly. Relax by the beach during the day and Georgetown for dinner was my routine. Loved it, very relaxing

  • 5/5 Suzanne S. 4 months ago on Google
    Greeted with a warm friendly smile from all the staffs. Location is great, right at the beach. Massage is good at its own premises. Breakfast served with variety of choices. Room is neat, clean and toiletries provided. There's also a massage, nail shop, restaurants outside the hotel. Walking distance from it night market too. This is our 2nd time staying in this hotel. Overall happy and good.

  • 5/5 Suhana H. 5 months ago on Google
    The location is awesome, direct access to the beach 24/7 but the lack of lighting at night was quite bothersome. The rooms were clean but I forgot to ask for sea view. The WIFI was good enough. The reception staff (night shift) was welcoming.

  • 3/5 Ryan T. 5 months ago on Google
    Lobby is classic and grand although design is old. A little bit aging but good value hotel with spacious room and large bed. My room aircon control does not seems to work properly but not sure if it is my room only. Breakfast is acceptable but can't say it is great. Just bad experience with marketing/sales team. Informed them in advanced it is big family gathering for birthday (booked 3 big family rooms with 15 persons). Had stayed at 3 star hotel before for my birthday and normally they will do at least simple decoration, or at least a card of happy birthday. For Bayview, it is a shocked to received hotel replied arrogantly that they will not do any decoration (or anything at all), unless i paid up few hundred for a "package". Totally unacceptable respond especially after we had paid more than 3k for 2 nights for multiple rooms. Swimming pool is good and large enough for play and swim. There is also nice garden between swimming pool and beach just outside the gate.

  • 5/5 Tracy T. 3 years ago on Google
    Check in process is very smooth and fast. Room is also very clean and comfortable. We booked for a mountain view room but we get a free upgrade to sea view room! The beach is just a few steps away, would definitely recommend for those that like beach. There’s also a lot of bench and chairs at the outdoor for you to chill. Would definitely stay here again next time!

  • 4/5 Andy T. 3 years ago on Google
    I love the big rooms here. Parking is a bit of a hassle during peak school holidays. Big adult n children's pools that my children love. My wife liked the massage on the deckchair facing the sea n food from the pool bar stalls are reasonably priced. Lunch n dinner outlets are along the main road to/fro hotel with reasonable prices...

  • 3/5 Abdullah M. 3 years ago on Google
    The hotel was perfect getaway for those on budget by still want a room with bathtub, good view, big pool at seaside. The room is spacious and clean. Overall hotel is good enough and as expected. They still can improve the maintenance and the vibe.

  • 4/5 Kamarol J. 3 years ago on Google
    Very nice hotel. With surrounding beautiful, good environment and good experience. Really enjoy the view of beach and hill. Air condition system was superb.

  • 5/5 haziela h. 3 years ago on Google
    Spacious room, comfortable, got corridor with table set so we can sit and relax outdoor. Got fridge in the room. Got sofa & table in the room Kids room closed due to pandemic. Pool open as usual ☺️

  • 3/5 Mango W. 2 years ago on Google
    The check-in time is jam packed, it's pack with people even at 5pm and the parking space is terrible. The cars is parked till outer road side and it looks like its not been managed properly. The staff told the hotel is occupying at 100% occupancies during this period..

  • 5/5 Mohamad F. 2 years ago on Google
    Such a good hotel and good staff

  • 4/5 Syafix D. 2 years ago on Google
    What's great: 1) Hospitality - Friendly and helpful staff 2) Amenities - Kids pool with slides and playful areas, adult pool quite big and got deeper section (4m deep), meditating pool with waterfall and waterjet, easy access to beach with stunning view 3) Food - Great breakfast with buffet, with pool view sitting available, got coffee machine 4) Room - Clean, tidy and quite big for the price 5) View - Stunning view Down site: 1) Cleanliness - Got 2 or 3 hair clump on the corner of the floor, especially in bathroom 2) Parking space - Due to massive guest check in, the parking space is not enough and you need to park outside of the compound

  • 5/5 George F. 2 years ago on Google
    The beach is okay but can't swim because of jellyfish. They had swimming pool for children and adults. The children will enjoy the pool. Their morning breakfast was excellent. The parking has a problem. We cannot find space to park the car. Otherwise its an excellent place to stay..

  • 5/5 Ora Yusuf X. 2 years ago on Google
    Great hospitality with check-in checkout and breakfast time ( breakfast is order not buffet. either Asian or Western ) . Lovely experience for my kids in the kids pool. They spend most of their time in the slide. like 1000x times sliding 😂 Overall its nice experienced just we dont have the floor towel that put in the washroom area. Quite slippery especially for kids.

  • 5/5 lieya i. 2 years ago on Google
    very relaxing. comfortable room and also large pool, but there is no slippers and bathroom mate.. so the area of the bathroom was wet. Overall love it so much and will come again. Thank you

  • 5/5 Harith A. 2 years ago on Google
    The one thing that u can't get from other hotel is the people working here, the hospitality they gave u makes u feel you're at home. I hope the management and the owner of the hotel acknowledge the staff here and take care of them. I love this hotel and the staff here. Thank you guys for making my vacation such an awesome experience🥰

  • 5/5 hana k. 2 years ago on Google
    Book the room during the 50% promotion buy through bayview website. Stay there 4D3N, got free room upgrade to family suite seaview because of my birthday. My kids enjoy the pool & beach to the fullest! The breakfast is just so-so because no buffet, need to order Asian or western set. Staff is very helpful, room is great size with bath tub. GREAT EXPERIENCE!

  • 4/5 Norlia Mohamad I. 2 years ago on Google
    Room is spacious and clean with affordable price. Pool is huge and very kids friendly. Staff is very helpful.

  • 4/5 Art A. 2 years ago on Google
    All facilities good but crowded outdoor pools cause no change to get bath. Children very upset. Never experienced standing queue up to check-in more then hour++... My backpain returned.

  • 5/5 saf b. 2 years ago on Google
    Nice hotel near Batu Feringgi.. friendly hotel workers ... Nice pool but you should wear proper swimming attire to use the pool.. delicious food

  • 3/5 Ruslan Z. 2 years ago on Google
    Looking at the number of guests on arrival it is inevitable that there exist glitches at the reception! The strict SOP in itself further contributed to the longer waiting time. However the staff that handled the brekfast was magnificent. Likewise the housekeeping personnel.

  • 4/5 Irdawati Z. 2 years ago on Google
    Stayed in Seaview King Suite with family. The rooms are clean and comfortable. Can view the beautiful sea from our balcony. Can go swimming in the pool and also at the sea which is walking distance from this hotel Recommended to stay.

  • 5/5 Sharifah N. 2 years ago on Google
    After a long rest at home it is the perfect place to have a short vacation with family.The services is very superb and all the staff are very polite and friendly.Rooms are clean.Love the view.The food are good and not to expensive.Near the hotel have so many access to shops and restaurants so no worries to find food or any other things. Nothing else to say just better find a date and experience it yourself, you'll love it.

  • 4/5 MS D. 2 years ago on Google
    Good place to spent time with family. But some of services are not complete. My room does not provide face towels and floor mat even requested to reception frequently

  • 5/5 Abif Rejab T. 2 years ago on Google
    Good accomodation n perfect for family..my daughter love thier pool.. recommended

  • 5/5 Mumtazah T. 2 years ago on Google
    Nice room, nice place. Surely will repeat in next holiday

  • 5/5 Alex H. 2 years ago on Google
    my wife n i were very happy with our stay n for sure, we will be back again.

  • 4/5 Intan Y. 2 years ago on Google
    Spacious family room, excellent service, peaceful. Need refurbishment work.

  • 4/5 Nik Asma Anita M. 2 years ago on Google
    The view of the beach from the hotel room was superb. The hospitality from the hotel team was great. The breakfast considered well and suitable with the price paid. My children loves the swimming pool so much.

  • 4/5 Eekang O. 1 year ago on Google
    This is an established hotel. I was here before the Raya crowd came in. The room is with good acoustic control. Quiet most of the time. Fairly clean linens. Towel wise, can still improve a bit. I changed a new one after the first night stay. The location is superb with a long stretch of beach right in front of the door step. It came with beautiful lawn with plenty of beach lounges for a quality alone time. Swimming pool is available too. There are plenty of eateries within walking distance. It is also a good location if you plan to visit and trek the national park and other nearby gardens and parks.

  • 5/5 Zara S. 2 years ago on Google
    My kids love it.. but i think good for weekdays larr

  • 4/5 James W. 2 years ago on Google
    This resort might be old and outdated but the charm is outside the room where the pools and beaches were. Suitable for family vacation and those who need a quick getaway. Not suitable for honeymoon couples and those who want a romantic getaway. The room is spacious. The seaview and mountain view are great. Food easy to get with price ranging from $ to $$$.

  • 4/5 Wang M. 2 years ago on Google
    They should give their normal room rate below RM200/night. Not worth RM25x that I paid with breakfast style like a cheap restaurant. The room is just 'meh'. My mattress at home is much better than this hotel's. They have nicer beach than ParkRoyal though with activities. There is a jetty at the beach. I really like that. Will definitely come back if the price is below RM200/night. Above that, sorry.

  • 5/5 therese c. 2 years ago on Google
    Huge rooms with oodles of storage space and newly laid flooring( not carpets).Exceptionally friendly staff. Gorgeous garden with massages available ( had a foot massage then a full body next day as it was SO good). Pools are lovely. Was lucky to go on weekdays, as weekends can be busy, so enjoy the calm atmosphere. Eaten here for 7 or 8 years; food this trip was simple and fresh. Didn't have breakfast. Exceptional value for a well-established hotel

  • 4/5 Siti Noor Z. 2 years ago on Google
    everything ok.just breakfirst serving take long time. if buffet more better

  • 4/5 Mohd Azim Mohd A. 2 years ago on Google
    Good place for a stay. Friendly welcome from the lobby entrance, to the front desk, and everything else. Except for house keeping, turns out the hotel were having some issues with providing towels, which is fine honestly. Whats not fine was the house keeping, i tried calling them to ask for extra towels, but instead of picking up and inform me there are no extra towels available, they just picked up the phone and hung up. Had to call couple more times after that just to get them answer the phone and inform us of the issue, and the way they communicate wasnt friendly as well, it was more like they were annoyed with the calls. I understand if they had multiple of calls coming, probably for the same issue, but you still have to communicate properly. This is a 4-5 star hotel, you should have a really good hospitality including the house keeping. If you cant do so, then dont work in hospitality industry. I have no other issues tho, the rest were so friendly. My issue was just with house keeping. Please let your staff know regarding this matter.

  • 5/5 shafyna o. 2 years ago on Google
    Nice room, especially family room, but when have promo back to back, they cant manage it. We check in at 7pm, they promise we can go to the room at 5pm.. Hope they can improve.. The rest is good.. Breakfast is ala carte..

  • 4/5 Olga A. 2 years ago on Google
    The overall impression of the stay is pleasant! The room is clean, as in the picture, cleaning is timely, polite staff! Nice that the hotel has a minimarket and excellent massage service! The only thing that confused was the feeling of a large number of strangers - next to the hotel there is an easy passage from the city, no one watches the entrance to the beach and the hotel territory.

  • 3/5 Shadirah A. 2 years ago on Google
    Stayed there for 1 night in family suite with side seaview. Arrived at 3pm and checked in at 4pm. Lucky me during this peak days. People are packed since everybody needs holiday by this time around. Not to complain on that. Front desk staff was nice. Bellboy, guard, pool staffs all was very nice and welcoming. They are exhausted by still smiling. Room was huge and view was good. Just to complain about the amenities. lt was really not into my expectations of a 4 stars hotel. Floor was full of dust and sand when first enter. Stained bedsheets. One of the single bed’s leg was broken but still can sleep on it. No indoor slippers provided (husband request at happened to meet housekeeper by next day)No bathrobe. Toilets super slippery. My youngest already fell down and my parent have to be really careful inside the toilet, they bring their own slippers inside. Super worried when they start entering it. Coffee and water heater was kept inside the tv board. Why? Why dont you guys put on top of it so customers can notice it? 3in1 coffee is not into my liking. ( im a coffee person) so minus from there. TV channel is so old fashioned. At least basic Astro? No cartoons channel for kids is really frustrating during stay-at-room-only time. Next the food is not really good. Sorry to say. Had bfast there and my kids cannot eat any even i add on nasi lemak for rm10 since they love nasi lemak but still they cant even finish it. Seriously food is really in need for improvement. Seriously. Please do something. No buffet is a minus too. Not sure because of the cost or pandemic (but we still eats at the cafe together with others though). Overall is good just to improve on basic amenities and food. Oh and Surau below too. Please fix it even if its meant for your staff. Make it nice and comfortable for them and customers :)

  • 5/5 Alex P. 2 years ago on Google
    1) A very good hotel and very professional/friendly staff that made checking in safe and easy. 2) Request for housekeeping i.e. change of bedsheet, towels for the room and phone not working were attended immediately even though the hotel was fully booked. 3) The only negative is the lack of parking space though I'm very thankful for the parking attendants that was very helpful in directing us to spaces without obstructing other cars.

  • 5/5 Aisyah R. 2 years ago on Google
    The staff so friendly! the room was so clean and neat. But it will be good if they add anti slip foot carpet in front of bathroom's door. The bathroom's floor a little bit slippery. Be careful. me myself falling down because of the floor.

  • 5/5 Nadzirah H. 2 years ago on Google
    I'm giving 5 stars ⭐⭐⭐⭐⭐ from the moment I stepped into the hotel lobby, til the moment I left the hotel, everything was perfect. The reception greet with great smile (can sense that even from behind his mask) 🤗 the bellboy welcomed us and our parents, helped us carried even the smallest plastic bag that came along with us 🤭 both room was clean and we're lucky to be given with connecting room and enjoy the rest of the day with our dearly old parents together 😍 our room came with the seaview and the sunset was so mesmerizing 🤩 we spent a very good quality time here and everyone had good rest the whole night to enjoy Penang the next day. Thank you Bayview Beach Resort for the hospitality, really enjoyed our stay. We hoped this won't be our last and do keep up the good work 😘👍🏻

  • 1/5 Wan Z. 2 years ago on Google
    From the beginning of our stay , it was NOT as we expected .. - King size bed room was not given and Resort staff insist claiming that the 2 beds joined together is very norm at the Resort?? This really upset us - Have to wait at corridor for the new room to be ready - Too noisy as the pool was crowded with guests NOT FOLLOWING Covid 19 S.O.P - Guest lift always crowded and fully packed and AGAIN NO COVID 19 S.O.P being followed - No proper control of COVID 19 S.O.P at Restaurant during breakfast Overall it spoiled my holiday !

  • 1/5 Chaz S. 2 years ago on Google
    We booked for 3 days through booking.com for z amount$. Upon arrival the duty manager (old female) was absolutely unprofessional and very rude to us and that was only because I asked for the additional charges made by the hotel! I've tried to explained that shouldn't be $85 extra as I've booked online for certain amount. Then she became very aggressive and asked us to leave the hotel ! I called the tourist police on her and they have attended immediately and then another hotel manager got involved saying he is "her manager" however he ended up not waving the 85$ but only offering dinner. That made our experience in that hotel terrible. Apart from that it's nice beach on side but cannot swim due to jellyfish

  • 3/5 Nur Liana Maisarah J. 2 years ago on Google
    This is my second visit after best experience on the first visit. But for this visit, i am really dissappointed. No towel ready for us. After talk to housekeeping, we got our towel in the evening but only 2 bath towel. No face towel provided like before. Those towel provided had bad smell. Bathroom also not clean, so many hair at the corner of the bathroom. Bathtub also not functioning well, cannot stored water. Call technician to fix it, but still cannot used after technician going back. Really frustated as so many people using pool, bath tub also cannot used. But your breakfast still excellent as before. So many choices, all food are delicious, and the Service in the cafe very fast.

  • 4/5 Mohd Khairun Azri K. 1 month ago on Google • 2 reviews New
    Our stay in the superior twin bed room was delightful. The room was spacious, accommodating both my partner and our 6-year-old children comfortably. It had a convenient couch for the kids, providing us with extra space to sleep. The balcony offered a serene view of the hills and parking lots. Opting for a sea view would likely be better. The swimming pool is spacious but was quite crowded due to the peak season. Nonetheless, our kids were thrilled to spend time there, brimming with excitement

  • 5/5 Agnesmary S. 1 month ago on Google • 1 review New
    Lobby gives the first best impression. Their room was big, clean and spacious too. Nice view and their garden was simply amazing I spent almost a day just in their garden and swimming pool. Trees surrounding, nice breezing air. Friendly staff from the day I check in till I check out. Definitely I will come back for another holiday.


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