Everything about this hotel is good, no complains at all except for the towels. Their towel stinks, I even almost puked!! Even when I requested to be changed, they still stink. I stayed for 3 nights and for all 3 days, whenever room service replace with new towels, they all stink. Very very bad laundry quality they have. I even complained also at the reception when I checked out and the reception lady just said 'oh sorry about that'. I told her if they don't change this I'm never going to come back, and I mean it although I felt the hotel is quite good in other aspects.

Overall, I like about this lodging. It offers u towel, iron + iron board, fridge in room, some mineral water, jug kettle + inst coffee, free parking, some xtra space for double queen room, adjustable air-cond, sink in the toilet quite big (easier to take ablution for muslims). Located opposite to sup Hameed. Cons- my room was at lvl 5 that time. The karaoke music from the restaurant behind this hotel was really disturbing. One should opt to request for higher lvl room in case to minimize the noise. I didn't know at what time they stop the 🎤 🎶 activity as I fell asleep b4 12am😅😅😅. I was too tired after a whole day spent at ESCAPE penang😅. I suggest that housekeeping should layer the dustbin especially in the toilet with garbage bag. Tq...

I wanted to share detailed feedback regarding our recent stay at your hotel, as there were a few notable issues that impacted our experience. Upon entering the room, I observed concerning cleanliness issues such as mold, dust, and noticeable stains. Regrettably, these conditions fell below the expected standards, significantly affecting the quality of our stay. Additionally, I encountered challenges with the reception staff whose service did not meet expectations. On a positive note, the maintenance team proved to be more helpful in addressing some of the issues. One particular concern is that the stains at the counter appeared to have transferred onto our baggage. Unfortunately, we were not initially aware of these stains, and it has caused an inconvenience. I believe addressing these issues will enhance the overall guest experience at your hotel.

We stayed for 1 night in hotel Malaysia and we were really satisfy with our stay. The room space was ok, the bed really comfy, water pressure was very good and the aircond function well. Check in process was smooth eventhough we went there during peak season (Diwali Public Holiday). Staff was really helpful and friendly. There are no buffet breakfast, only ala carte menu and we were given two choices of menu either Western (Fried egg, sausage, baked beans and fried potatoes) or Oriental (Char Kuey Teow) to be choose. Location wise very strategic and nearby to 2 famous nasi kandar restaurant (Line Clear and Hameediyah) and also Sup Hamid just across the street. Parking are quite limited but free for hotel guest. Stay 1 night at Premier Deluxe room (2 queen bed).

Definitely NOT RECOMMENDED. Read below 1. Parking - very very limited. So if the parking space is full, you have to park outside of the hotel (roadside) and you have to pay on your own. Forgot to pay = saman. 2. Soundproofing is very bad. THIS IS THE WORST!!!! Theres a coffeeshop below which blast music very loud or they have someone that sings there and shout at the microphone till late night. No way you can ignore the noise. Other guests opening their room doors, pulling their chairs on top, everything can be heard. If youre a light sleeper, say goodbye to sleep. 3. Tv - not clear reception, always seeing static. 4. Cleaniness - a lot a lot of stains on the bedsheets, dirty marks and stains on the wall. Look and the pictures and see on your own. 5. Staffs - Speak english they confused, speak bm also they confused

Good, clean and nice view. House keeping is good and friendly. Very OKU friendly hotel.

The hotel is old but it is quite comfortable. This hotel is situated away from the main street so there isn't any traffic noise. Pros: - Nearby to the common tourist attraction. - Beds are clean and comfortable. - Toilet is quite clean Con: The bathroom is a bit mouldy but generally quite clean. - No basic toilet amenities provided. Overall, I would stay again and would recommend it.

Nice strategic place to stay in town. All in walking distance. All their staffs are very nice, smiling face and very helpful. Staffs in reception hopefully can be more friendly, not too strict. Smile and welcome.

Clean and spacious room. Bedsheets are old but clean. The employees there mostly are senior local citizens. It shows that the management are really taking care of them. Location is great. Transportation is convenient. A great stay!

Recently left my right AirPods Pro behind in the hotel suite. After contacting the hotel customer service, with rapid action did they searched through the room and found the lost item, and mailed it to my place within two days. Truly appreciated.

Old hotel but well maintained. Very good hospitality. Price also good. Mini mart just next to lobby. Good parking facilities. Near to cititel hotel.The best is near to all femes food places. Just walking distance to nasi kandar line clear. Hameediyah. Ais tingkap. Shop lots souvenirs. And sup hameed just in front of the hotel. Komtar also not too far. Still can walk to there with the heritage view and stop for pictures with beca.

Worst value for money hotel. 1. Does not provide oral hygiene products in bathroom. 2. Wifi not accessable. 3. Staffs are very unfriendly. 4. Only 1 pair of pillow given and refused to provide extra. 5. Only one pair of bath towels and no other kind of towels were given. 6. Rooms AC are central AC system and turns off the AC late at night. I would not mind this kind of service in a RM50 hotel but when im paying RM200++ this service is not acceptable.

Very friendly staff. Rooms were clean and tidy. Lovely ocean view. It's a shame there's no pool for the kids. Walking distance to several restaurants or if you prefer easy access to food delivery apps.

Really nice place to stay in Georgetown. Has its own private parking for customers. Friendly staff. Good ocean views from the restaurant, if you choose to have breakfast here. The food is not bad.

Pleasant stay! Big room, nice view, Penang road is the Main Street which is close to sightseeing place. Shower with Hot water but no toothbrush set, no slippers provide. Room cleaning service is good 📍next to Red Garden -night food market place

Clean rooms, excellent location to tourist areas, the views are also great for some rooms. Only that the noise isolation in rooms are a bit poor and you can listen to your neighbours. The restaurant at the top offers excellent views too

Old, no amenities at the room. Parking area is very small. Only positive point is that the restaurant at 11th floor has good view of weather is good

The room was nice n clean.. But the service was out. Location was good.. Can walk around the town.

Hotel at prime location. They have early check-in time around 8:30 am. Before this you will be charged. They have all the services and bathtub. If you are foreigner they will charge you tourism tax which could be 10RM to 20RM depends on your stay.

Very happy with the hotel service. Room is nice, got bath tub. Breakfast not many choices but delicious. Beautiful view from 11th floor.

Location is good, room was comfortable and price was alright. Nothing much to say other than it was easy to locate, ample parking and I had good sleep. Don't expect fancy restaurants nor facilities, it's good as a hotel to bunk in and head out for the rest of the day.

I had booked for Quiet Room but we were given a room just next to the lift (1001). It turned out to be a noisy environment where people exiting the lift, waiting for the lift talking very loud. It was completely not acceptable. The shower is located above the bathtub & the entry to the bathtub is not user friendly (very dangerous). I had to encounter slippery entry into the bathtub & hurt my leg. Very unpleasant. Bidet in the toilet is a plus. Cashless parking is very convenient where only one time touchngo card validation is required to enjoy free parking for the stay. On the checkout day, while waiting for the lift, heard a loud bang sound from one of the lift & the lift went into out of order state. The lift was coming down to level 10 from level 11. It seems that the lift had hit something (due to alignment issue) & got stuck. Luckily there was no one inside the lift at that time & we were not inside it before it got stuck. Hope something is done for soundproofing plus the access into the bathtub.

Clean and spacious room. Thorough housing keeping. Nice hard bed. Shower inside bathtub which is quite dangerous while getting out the bathtub after taken shower. Air con is quite dry. No safety box in the room. Breakfast is basic

Nice hotel with helpful staff. The staff are very friendly and kind. The breakfast with a beautiful view of sea views.

Like this hotel. Room is spacious. Motorbike parking bay provided and safe. Located in city center easy access to tourist attractions.

Good location with ample parking. Next to the hotel go one big food court and at night got free entertainment as well. Food wise o.k only but got free entertainment loh. Chowrasta market and Kimberly street about 10-15mins walk if you want to look for food. Line clear nasi kandar is about 10mins walk just opposite Cititel. The double queen size bedroom is very spaces.... about RM260++

overall facilities and bed are acceptable. water supply good enough. clean. wardrobe quite old. can smell cigarette from outside. the price not match for me.

I never felt this way for along time. Staying in this hotel is the best stay that i ever had. Not too luxury. And not too ghetto either. Not to complaint abt the room. Everything good except.2 things. 1) provide a better tv remote 2) need to eliminate unwanted sounds at night. Nail clipping? Refrigerator sound? The plus part halal foodie is juat nearby. Hameed soup. Damn. Line clear nasi kandar, hameediyah nasi kandar. Omg. This is a short trip. Next time i will stay longer. Grocery or 7 11 type of shop just next door to the lobby entrance. Walkway for wheelchair bound ppl also available.

Clean and spacious room. Bedsheets are old but clean. The employees there mostly are senior local citizens. It shows that the management are really taking care of them. Location is great. Transportation is convenient. A great stay!

Nice hotel and their hospitality is great! Located near the city so easier for tourists 🫶🏻

Nice strategic place to stay in town. All in walking distance. All their staffs are very nice, smiling face and very helpful. Staffs in reception hopefully can be more friendly, not too strict. Smile and welcome.

At Hotel Malaysia, our passion is to connect our guests to the very best of Penang. From the heritage of Georgetown to the delicious treats of Penang, our hotel offer guests extraordinary experiences, created by combining unique architecture and structure, expressive decor and artistry, and magnificent features. Add great service, and the result is an unforgettable guest experience

The hotel is old but it is quite comfortable. This hotel is situated away from the main street so there isn't any traffic noise. Pros: - Nearby to the common tourist attraction. - Beds are clean and comfortable. - Toilet is quite clean Con: The bathroom is a bit mouldy but generally quite clean. - No basic toilet amenities provided. Overall, I would stay again and would recommend it.

Nice hotel with helpful staff. Even the staff a little bit old, their are very friendly and kind..if you plan to stay in this hotel, choose superior and king size, dont book on standard size room..breakfast with a beautiful view of seaview..thanks

Room is clean and roomy. The linens are worn but tidy. Most of the staff members are elderly locals. It demonstrates how well-cared for they are by the administration. Excellent location. It is easy to get around. a wonderful visit Yeah

Situated near many popular eating places. The staff are friendly. Registration and checkup is quite slow. Free parking but with limited lot i.e 1st come 1st serve basis. The buffet breakfast is nice.

very friendly service staff 👍👍👍 room are clean n comfortable... easy to find mamak shop... recommended 👍👍👍👍👍

It's a nice and clean hotel, where staff are quick to help when we ask. Breakfast isn't the best, so I suggest eating elsewhere (luckily there are lots of food places nearby). They also have a swimming pool on a balcony but I haven't tried it.

Unfriendly staff. Poor breakfast. Bad internet. Room is good.

The best customer service is from the parking lot staff. This old uncle is so pleasant. Worth for money. Efficient staff.

Good and comfortable hotel. Nice reception and security. But breakfast was disappointing.

Quit decent hotel. City centre &clean

If you need a place to eat the best Nasi Kandar at Hameediyah Restaurant..then stay here. Best place surrounded by good eateries as well as historical place.The view on the 11th floor is breathtaking.

Hotel Malaysia is my regular stay hotel every time I visited Penang either for Business or Vacation. I had to wait more then 20 minutes until Air Con wasn't able to ON call reception to request help and the had to send technical team to check the air con but then they told me that air con had to be ON or activated from the reception. Thy told us change Room but some how they managed to ON from the reception. We had requested for additional access card which we had placed it in card slot and left for an appointment but upon our return back to the room we noticed that our access card was taken / removed by the housekeeping team while they were making up the room. We had to go down to reception again to request for another card. Rooms are absolutely clean and well managed but during my recent stay Shower gel was not replaced until I had to call housekeeping again to replace them.

Best budget hotel I have been; clean, comfortable, friendly & central location. Best eating places & tourist spots are walking distance away or within the CAT route.

Located on Penang road, it's pretty crowded on certain times and being situated at the side of the road, you might have a hard time find a spot to park while you check-in. But you can easily access places such as Padang Kota Lama, Chow Rasta, and many others. The place is pretty comfortable for small families, and the higher your room, the nicer the view.

| decent rooms for affordable pricing. prime location for attractions/food hunting

Good places to stayed and served breakfast..

Very clean and comfortable hotel spacious room with accomodate interior , very satisfyl,,staff so politely, easy to access food stall and stuff shop nearby,, recommend to other tourist to stay here

Comfortable for up and running. Room and amenities at standard. Parking made easy despite busy street at front. Some Staff at front counters require just a tad of customer service skills.

Very friendly staffs. Clean room. Its convinient to walk around and get some food. Plenty options within walking distance.

Great services and excellent housekeeping 100% great and honest

Honestly I'm not convince to stay here from the exterior. But they have quite good price for a hotel. We stay in two double bed room with bathtub and 4 breakfast and we pay not more than rm150 which is a bargain. The room also clean and comfortable. The eating place is on 11th floor which is so nice. You will have ocean view while eating breakfast and the restaurant also so cosy. The staff also very helpful from from parking to check in and check out. And you don't have to worry where to eat at night since they have convenient store nearby. And there is burger stall and sup hameed just acrossthe road.

Stayed in this hotel from 17/12/2021 to 18/12/2021, and the experience is TERRIBLE! First, the bedsheet is very dirty, where you can see some blood ink. And, when you asked to change the bedsheet, they were not willing to, and will scold you (I would say in a very rude and unfriendly manner). Also, NO guaranteed parking spot for customers too! Meaning, if you stay in this hotel, the carpark is on a 1st come 1st serve basis, so, you may end up parking your car outside or far away from the hotel (and you need to pay additional parking fee). So, if you have a car and want to stay in a hotel, I will NOT recommend this Hotel Malaysia (in Penang).

After check out, asked wifi as i wanna call grab. And they said it is only for customers!! Common, i just checked out. Around 8 am. Even before check out time. R u joking? Went to out struggling having going back. So mean

The hotel are clean, nice view at 10th floor and with polite staff. Scure car parking system. Thanks for the staff called my room, to notified my car door glass is no rewind up.

This is my 2nd time here. Prices are great (albeit it's the post MCO time). Good facilities. Room is clean with working amenities. Parking is available.

Room big and great view. Downsides: very bad internet connection. Can't watching anything and barely working. Breakfast is Chinese oriented and so no cheese no bacon obviously.

Don't be fooled by the old facade on the exterior the inside is way more updated. The view from the coffee house at floor 11 is very nice at night. Room quite cozy with freezer and water heater. All and all its a great place as it is also near a 24 hour shop and some mamak restaurant. I would like to give high mark but the cleanliness is abit iffy especially inside the water heater. Anyways great place to stay with a decent price range.

old hotel but very practical place to stay with a huge room, beautiful view, free parking, easy access foods and friendly chambermaids!