Diamond & Platinum (Gurney Plaza) image

Diamond & Platinum (Gurney Plaza)

Jewelry store Jewelry designer

👍👍 very good service and helpful, product is very good and shiny People often mention service, good, ring, friendly, helpful, Cassandra, diamond, customer, wedding, staff,


Address

Gurney Plaza, Lot 170-01-12, First Floor, Persiaran Gurney, Pulau Tikus, 10250 George Town, Pulau Pinang, Malaysia

Website

www.diamondnplatinum.com

Contact

+60 4-226 3478

Rating on Google Maps

5.00 (295 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 10 pm
  • Wednesday: 10 am to 10 pm
  • Thursday: 10 am to 10 pm
  • Friday: 10 am to 10 pm
  • Saturday: 10 am to 10 pm
  • Sunday: 10 am to 10 pm
  • Monday: 10 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: service (29) good (13) ring (13) friendly (12) helpful (11) Cassandra (10) diamond (7) customer (7) wedding (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Charles O. 2 years ago on Google
    very good service and helpful, product is very good and shiny
    2 people found this review helpful 👍

  • 5/5 arvin m. 3 years ago on Google
    Bought our wedding bands here, really good selection and variety. Special thanks to Ivan! He was so polite, provided excellent service and made us feel very comfortable. Great job, all similar outlets should hire more staff like him 👍🏻
    1 person found this review helpful 👍

  • 5/5 Khor Yu X. 3 years ago on Google
    Really love the rings and the services provided by Ivan.
    1 person found this review helpful 👍

  • 5/5 Tan S. 2 years ago on Google
    The service from Diamond & Platinum in Gurney Plaza is superb, especially both Cassandra and Joven who served us well. Purchased classy wedding ring here and definitely more to come.
    1 person found this review helpful 👍

  • 5/5 est t. 1 year ago on Google
    We were desperate to find platinum ring. We found in D&P. GWEN she has good recommendations. Manager and her team are professionally well trained
    1 person found this review helpful 👍

  • 5/5 Shing Poh V. 1 year ago on Google
    buying engagement ring here, Gwen introduced the ring that within my spec and explained very detail to me about the ring grade, origin, etc. Her service is very good. I am able to get my engagement ring.
    1 person found this review helpful 👍

  • 5/5 Nelson L. 1 year ago on Google
    Bought my engagement ring at the gurney D & P branch and really satisfied with the purchase and service. Shout out to Ms Cassandra and Ms Emily for their excellent service whereby they explained as well as recommended the ideal ring which suited my budget. Really happy to have shop here and would look forward to getting my wedding band here.
    1 person found this review helpful 👍

  • 5/5 Choo Gim H. 11 months ago on Google
    Very nice service and friendly by Ms Janet. She is patience and explained about the diamond and introduced me to many pattern of diamond rings that suitable my budget. TQ and highly recommended.

  • 5/5 Melvin M. 1 year ago on Google
    We got a very helpful and friendly service from Cassandra Ooi in Gurney Plaza. Patiently introduced us the choices and finally we got the one we like the most!

  • 5/5 Jasdave S. 11 months ago on Google
    Miss Cassandra is a very friendly staf, helpful and patience in explaning regarding rings. Highly recommended as they have beautiful choices!

  • 5/5 John L. 1 year ago on Google
    Very good & cordial service with very meaningful ring & earrings at a competitive pricing. Most importantly is the nostalgic experience as we are returning customers

  • 5/5 Goon Shing Y. 11 months ago on Google
    Good service and very knowledgeable staffs. No stress shopping there. Will visit the shop again. Keep it up Janet .

  • 5/5 Roselaini F. 11 months ago on Google
    Knowledgeable and experienced staff. Excellent service . Love my purchase . Thank you .

  • 5/5 YQ T. 10 months ago on Google
    We are attended by Ms.Cassandra. She is helpful and service is superb. We are beyond grateful to have her as our sales asistant

  • 5/5 dave n. 10 months ago on Google
    Joven is an exceptional sales professional who consistently goes above and beyond to meet customer needs.

  • 5/5 jay t. 9 months ago on Google
    I want to express my gratitude for the extraordinary service provided by Cassandra. Her professionalism and friendliness made my experience truly enjoyable and genuine care made me feel valued as a customer.

  • 5/5 Kanegeswary S. 5 months ago on Google
    The staffs were so helpful, friendly, briefly explained and suggested the jewels I wanted to get. Tq to Ms Cassandra ooi for her excellent customer service rendered.

  • 5/5 Molly B. 7 months ago on Google
    Purchased a wedding gift set recently at the Gurney Plaza outlet. Ms Gwen and rest of the staff who served us were friendly and helpful. Received a complimentary cleaning service for my gold jewellery too. They have a good range of jewellery selection from diamonds, precious stones and jade.

  • 5/5 Yunna C. 4 months ago on Google
    Very nice service, good in introducing diamond ring that suit my favour.

  • 5/5 Tang Yean L. 8 months ago on Google
    Staff Cassandra are extremely friendly and helpful, who can assist with any type of jewellery you have in mind. Thank you so much for an enjoyable experience and would highly recommend !

  • 5/5 Jeff L. 6 months ago on Google
    Thank you Gwen and Emily for the great consultation and service. Found the perfect pair with their professional knowledge.

  • 5/5 Farhanah F. 7 months ago on Google
    Love how helpful and friendly all the staff are. They would recommend whats good for you but are not pushy. Super helpful!

  • 5/5 Mochi L. 11 months ago on Google
    They have a variety of beautiful designs, staffs were very friendly and patient to recommend the products.

  • 5/5 Elaine Y. 1 year ago on Google
    Very friendly SA and good service from the whole team, especially Ms Cassandra. Highly recommended and Will come back again

  • 5/5 ANG YEN LING K. 1 year ago on Google
    We were welcome by Ms Cassandra with a cheerful smile. She provided her professional advice to us and very helpful. We were pleased with her good customer service , friendly way of service. Thumbs up!

  • 5/5 Ah H. 1 year ago on Google
    Friendly and professional staff, especially great service from ms joven, patiently explain throughout the whole process

  • 5/5 Shirlin T. 1 year ago on Google
    Very nice service by Chloe, she is very patient and helpful. Whether purchase or not, you will feel welcome at the store. Brought my favourite diamond in reasonable price too.

  • 5/5 teik yoong l. 1 year ago on Google
    Good service and thanks to Cloe whom is very supporting through the entire purchase. Excellent item and customer service. Highly recommended.

  • 5/5 Wendy b. 2 years ago on Google
    We love all the rings design. Staff are polite and patiently to explain on details on the products. Great shopping experience at Diamond & Platinum.

  • 5/5 Yee 1 year ago on Google
    The hostess has rendered professional service in helping us choosing suitable engagement ring and wedding bands.

  • 5/5 Reny S. 1 year ago on Google
    Jovene has been providing an excellent service. She is patience and clear to the product, also get to know your preference and address your concerns after conversations. I will recommend to all my friends to this shop.

  • 5/5 Jean S. 1 year ago on Google
    Excellent Service. Provide and share information that is required for any jewellery. Friendly, approachable and able to understand customers choice and needs. Purchased or no purchased - guarantee you will feel welcome.

  • 5/5 Hui W. 1 year ago on Google
    I’m so glad to have Chloe to attend to me from the very beginning. Very friendly, polite and very good service rendered. It’s was a pleasant experience with D&P, Chloe and also her manager, Emily. Thank you for everything!

  • 5/5 HL W. 1 year ago on Google
    Good services. The sale girls explained patiently to us on all the characteristics of diamond, what should we need to know and focus on when buying a diamond ring. She did not hard sales the very expensive diamond ring to us, instead she is more focus and emphasize on customer budget and customer need. I like the process and the services from her.

  • 5/5 X X. 2 years ago on Google
    Excellent shopping experience at Diamond & Platinum Gurney Plaza!

  • 5/5 Mei Ling S. 2 years ago on Google
    Good service and friendly staff.

  • 5/5 Beng W. 2 years ago on Google
    Special thanks to Emily, provided her super excellent service and finally bought our wedding bands here, really good selection and nice looking rings


Call +60 4-226 3478 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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