The hotel is good in general, it has many services and options for relaxing. The hotel has an outdoor pool, gym,bar and restaurants, outdoor cafe beside the pool, spa, indoor swimming pool, and many meeting halls. the services also include laundry and other services you would need while staying in a hotel. It is wheelchair accessible and family friendly. It is also a good spot for youngsters to stay and relax as well as have a good access to the area’s bars,pubs,clubs and shopping places. the food is good, it has also good options for vegetarians and vegans, the menu changes daily for lunch, so they always have new things. .*the rooms are equipped with espresso machines for coffee lovers. *The rooms in terms of cleanness is not the best, at least in the room I stayed in. it needs maintenance and deeper cleaning, you can see some old spots around and on the sofa. *I stayed in a suite of 2 separate rooms, which is of a good size for it.

Very good service. Friendly staff specially the receptionist Alaa. We glad that we chose this hotel

Reciption was very rude. Loud generator noises near the hotel. Bad food. Isn't as nice as it looks. My room was next to a loud generator, the reception refused to change my room because i spent 10 minutes in the room before requesting a change. All in all, one of the worst hotel experiences I've had.

Nice location nice rooms food is good, very helpful staff, overall a very pleasant experience

I spent 5 nights and I am still wondering how did this hotel got 5 stars… Furniture is old with a noisy fridge in the room, the pool wasn’t possible to use (most probably because of Ramadan’s rules but no clear info from the front desk), the food at the breakfast was quite cheap. There was carpet everywhere in the room so if you have asthma, I do not recommend it. They don’t seem to be used to receive international clients, some staff was staring at me while I was having my breakfast. Rooms were clean and the two cleaners I encountered a couple of times in the corridor were nice, smiling and friendly (a lady and a man). At the front desk, the receptionist called Riham, was very rude with a bad attitude. They don’t welcome you when you go through reception to reach the elevator. A hello would be appreciated. Riham ruined my last day with her attitude. The location is great though and the security makes you feel safe. However I wouldn’t recommend this hotel as it is right now. They need some improvements. Most of them need a training to learn about hospitality in tourism sector. Some suggestions: add a small bouquet of fresh flowers in the room on the day of arrival (I am sure you could get some from the hotel’s garden), open the curtains to have some lights, remove the carpet in the rooms, ask your staff to be smiling and welcoming, write a welcoming note and display it on the bed to welcome your clients on their first day, send an email prior their arrival with useful info about the hotel/the city. Small details make a difference and would help us believe the hotel has 5 stars.

Recommend for quite comfortable stays for business or leisure.

What a great hotel!! The staff is awesome, helpful, friendly, welcoming, and just the best!! Not to mention the food.. compliments to the chef!! We will definitely be coming back... oh yeah, and the nightly entertainment is always a treat. 🥰🥰🥰

Excellent service. Rooms are a bit dated but clean. Restaurant was very good.

Great location, clean and very comfortable hotel. The staff are amazing, very helpful, serving and they do above and beyond to accommodate you. Food is great and live entertainment every day. We enjoyed our stay at this hotel and would definitely go back again. Highly recommended.

I went there for the launch open Buffett, it was mostly reserved for a birthday and a graduation gathering, plenty of food and live music. Overall the apetizers were 10/10 as there were many kinds and they were delicious. As for the main courses, there was rice and burgol with chicken, shawerma, maqluba, breaded fish, kebab and chikcen skewers, and pacha(stuffed gut, intestines 😂😂) My main complain was there was no meat alone like roasted beef only tiny pieces on the rice. There was drinks as well tea, coffee, and cola The desert was limited to two types of cake, and few other sweets, and some fruits as well. For the price of 19.000 IQD / person including service and gov. Tax as well It is a fair price and worth trying + live music if you into that

The hotel has everything a guest needs. Exceptional hotel. We will always come back, all employees were friendly and kindly,

All round top marks, good food, friendly and helpful service from staff Good security, armed guards at entrance Close to airport Room was good maybe slightly tired

Excellent hotel, very clean, welcoming reception, and spacial room. Has TV, Balcony, Office and Sofa, Internet is also free. The only take would be a bit loud music from the hotel restaurant but they turn it off by 1AM I think. I would not take a star for that reason since everything else is great.

Didn't like the place. Hotel needs a lot of work in the room as most furniture are old. No desk for work and when i asked the staff about that during checkout they told i should inform them to change the room. They have two types of room right side is bigger than the left and no one informed until i asked at the checkout. Kittle wasn't working and the outside noise was like inside the room as windows wasn't sealed properly. I was tired when arrived and didn't complain. Next day i switched to another hotel near by. Finally, the swimming pool is opened until 5pm and as a working person i finish work around 6pm every day. Bad experience and will not do it again.

Ankawa Royal Hotel & Spa: A luxurious oasis offering impeccable service, serene ambiance, and indulgent spa treatments. Also ankawa Hotel offers amazing open buffet restaurant. A perfect retreat!

Nice place👍👍..very kind staff and wonderful ambience in the restaurant at the swimming pool

Very lovely hotel with good location and services. the restaurant is spacious and offers different dishes. The parking can be improved.

It is okay, there are better places in Erbil for the same price, management need more attention to room cleaning and maintenance, signs of sloppy work is in every corner,

Very clean, luxury and extra high level serivce

A great place to stay and enjoy some time off. Also a good place for conferences and work related events. Friendly staff.

Very nice hotel and friendly staff Value for money is great Pool and the night singers was amazing

The building is quit new and calm but the hote dose not have a car park in addition the rooms and mattress are not very clean plus the bathroom is missing most of the stuff like comb sopa shampoo and some other bath utensils

I love this place, it's amazing.

It shouldn’t be rated as “5 stars hotel” It wasn’t that clean, i mean the windows were insanely dirty and the tv control wasn’t working and the AC smells like mold 🤢

This is our second visit. First one of 4N was very good. Unfortunately our flight delayed 24hours so had to rebook and return to the Ankawa Royal for 1 more night. Our new room was missing a shower door and consequently water all over the bathroom floor when taking a shower. In our first room, tv worked with English channels like BBC news. Second room, only Iraqi channels. Had maintenance help but to no avail which was annoying. In the scheme of things it's not a big deal but if small establishments even in the deepest jungles can have English channel and I am sure that Erbil does not only have local visitors but also foreign ones, then I find it a mystery why 2 rooms in this hotel can be so vastly different.