MedPrime Clinica Medica - Goiania image

MedPrime Clinica Medica - Goiania

Hospital Medical clinic Doctor Specialized clinic

😠 If I could give less than one star I would. My wife scheduled an appointment with the speech therapist for my son who we suspected was autistic and on the scheduled day he arrived in advance, even without having lunch so as not to be late, but the doctor did not show up and according to the clinic... People often mention atendimento, service, para, clinic, nica, appointment, time, arrived, recommend, muito,


Address

Av. T-9, 2392 - Jardim América, Goiânia - GO, 74255-220, Brazil

Website

www.medprime.com.br

Contact

+55 62 3996-0508

Rating on Google Maps

4.30 (448 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: (Shrove Monday), 7 am to 6 pm, Hours might differ
  • Tuesday: (Shrove Tuesday), 7 am to 6 pm, Hours might differ
  • Wednesday: 7 am to 6 pm
  • Thursday: 7 am to 6 pm
  • Friday: 7 am to 6 pm
  • Saturday: 7 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: atendimento (25) service (21) para (20) clinic (17) nica (15) appointment (13) time (12) arrived (11) recommend (11) muito (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Paulo Henrique Da S. 1 year ago on Google
    (Translated by Google) If I could give less than one star I would. My wife scheduled an appointment with the speech therapist for my son who we suspected was autistic and on the scheduled day he arrived in advance, even without having lunch so as not to be late, but the doctor did not show up and according to the clinic he was unable to contact her. But they only gave more than an hour before the appointment time. Very unprofessional doctor and clinic. They refunded the amount, but the value of the uber to go and return was lost. I honestly do not recommend a place where doctors do not justify their absence from appointments. It's been a while, but when I heard about what happened I was outraged that there is a place that even paying has such terrible service. (Original) Se tivesse como dar menos de uma estrela eu daria. Minha mulher agendou uma consulta com a fonoaudióloga para meu filho que suspeitamos ser autista e no dia marcado chegou com antecedência, até sem almoçar para não atrasar, só que a médica não apareceu e segundo a clínica não conseguiu contato com ela. Mas só foram avisar mais de uma hora do horário marcado para a consulta. Muita falta de profissionalismo da médica e da clínica. Reembolsaram o valor, porém o valor do uber pra ir e voltar foi perdido. Sinceramente não recomendo um lugar em que os médicos não justificam sua ausência nos compromissos marcados. Já faz um tempo, mas quando soube do ocorrido fiquei indignado que exista um lugar que mesmo pagando tem um péssimo atendimento desse.
    6 people found this review helpful 👍

  • 4/5 Sebastiana A. 4 months ago on Google • 177 reviews
    My appointment (private) was at 9:15 am. I arrived at 9 am and only left there, almost noon! I'm glad the doctor who treated me is great!
    1 person found this review helpful 👍

  • 2/5 Fernanda H. 1 year ago on Google
    (Translated by Google) The service at the reception is cordial and, on the day I went, it was also fast. The reception is large, has many chairs. For a place that serves many small children, there is a lack of a kids space, there is a lack of professionals to guide parents, after all, the wait is extremely long and many patients have neurological problems. We arrived at 10:40 and left at 1:00 pm. More than 2 hours waiting for an appointment with a 2 year old baby and so many other little kids bored and running around the reception. The doctor was very kind, but she passed tests that I consider extreme, use of sedation and sleep inducers on a baby, who is super healthy and has no suspicion of anything that might show up on a CT scan. All in all, I don't recommend this place. (Original) O atendimento na recepção é cordial e, no dia que fui, também foi rápido. A recepção é ampla, possui muitas cadeiras. Para um local que atende muitas crianças pequenas falta um espaço kids, falta profissionais para orientar os pais,afinal, a espera é extremamente longa e muitos pacientes possuem problemasneurológicos. Chegamos 10:40 e saímos às 13h. Mais de 2h esperando por uma consulta com um bebê de 2 anos e mais tantas outras crianças pequenas entediadas e correndo pela recepção. A médica muito gentil, porém passou exames que eu considero extremos, uso de sedação e indutores de sono num bebê, que é super saudável e não tem suspeita de nada que possa aparecer numa tomografia. Enfim, não recomendo o local.
    3 people found this review helpful 👍

  • 4/5 Karla C. 5 months ago on Google • 5 reviews
    Good morning! Yesterday I confirmed my daughter's appointment. In the message it states that the scheduled time would be 10:20, in a call I asked if it was on a first-come, first-serve basis and they told me no, it is the scheduled time. If I didn't confirm, it would be considered a fit and the tolerance time for MY delay would be 15 minutes, which the Doctor could wait for due to commitment issues (which I agree with). However, I was punctual and arrived in advance, and more than 15 minutes have passed and we still haven't been called. Believing in her time commitment, I made a commitment in which I could also wait 15 minutes. I went to be seen almost 2 hours later
    1 person found this review helpful 👍

  • 1/5 Renata B. 6 months ago on Google • 4 reviews
    Exams that are necessary to be carried out while completely fasting should be carried out promptly at the scheduled time, however, this was not exactly the case for us. Too flawed service, a delay of more than 90 minutes in these cases is punishment, it means mistreating the patient too much!
    1 person found this review helpful 👍

  • 1/5 Danny Y. 4 years ago on Google
    (Translated by Google) Terrible attendance!!! Don't consult her (Original) Péssimo atendimento!!! Não consultem la
    1 person found this review helpful 👍

  • 1/5 karleane A. 4 years ago on Google
    (Translated by Google) I made an appointment a week before, I scheduled myself at work to be able to go to the appointment, so when I get to the place, tell me the doctor canceled the schedule and they didn't have the decency to call to reschedule or cancel. (Original) Marquei consulta uma semana antes, me Programei no trabalho pra poder ir a consulta, pra quando chegar ao local, me dizerem q o medico cancelou a agenda e eles não tiveram a decência de ligar pra remarcar ou cancelar.
    1 person found this review helpful 👍

  • 1/5 Jocimara Pereira m. 1 year ago on Google
    (Translated by Google) Bad service, extremely slow, I arrived at the clinic at 7:30 am to do 1 exam SCHEDULED for 8 am and 9 am, I had to wait until 12 pm to finish my service. This waiting time for a private and EXPENSIVE clinic is absurd, a lack of respect for human beings, lack of internal organization among employees, lack of commitment from those involved in the process. I'll never go back and I won't recommend it to anyone. They are totally unprepared for any eventuality. Look for another clinic guys, if you don't want to pass rabies. here's the tip (Original) Péssimo atendimento, extremamente demorado, cheguei na clínica 7:30h para fazer 1 exame AGENDADO para 8h e 9h, tive que esperar até 12h para conseguir finalizar o meu atendimento. Um absurdo esse tempo de espera para uma clínica particular e CARA, uma falta de respeito com o ser humano, falta de organização interna entre os funcionários, falta de compromisso dos envolvidos no processo. Não volto nunca mais e não indico pra ninguém. São totalmente despreparados para quaisquer eventualidade. Procure outra clínica galera, se não quiser passar Raiva. fica a dica
    1 person found this review helpful 👍

  • 1/5 Vitor a. 1 year ago on Google
    (Translated by Google) The service provided by the reception staff is good, however the rheumatologist's service is not good, she is not patient, does not insist on being friendly and does not know how to answer anything the patient asks, basically you pay to be kicked. I do not recommend it at all. (Original) O atendimento das funcionárias da recepção é bom, no entanto o atendimento da reumatologista não é um atendimento bom, ela não tem paciência, não faz questão de ser simpática e não sabe responder nada que o paciente pergunta, basicamente você paga pra levar coice. Não recomendo de forma alguma.
    1 person found this review helpful 👍

  • 1/5 Cacau P. 1 year ago on Google
    (Translated by Google) I came here for a morphological ultrasound and it took me 3 hours to be called, the clinic was very full. I paid 300 reais for an ultrasound to wait that long. I do not recommend and will not be returning. Pregnant, I started to feel bad there for so long, I couldn't leave it to do elsewhere I had already paid and they didn't inform me anything when I paid, I only knew that I was going to wait a long time after more than 1 hour I came back reception and then informed me that there were still 14 people in front of me! Absurd!!! (Original) Vim fazer ultrassom morfológica aqui e levei 3 horas para ser chamada, clínica muito cheia. Paguei 300 reais numa ultrassom para esperar tanto. Não recomendo e não voltarei. Grávida, comecei a me sentir mal lá por tanta espera não podia deixar para fazer em outro lugar já havia pago e eles não me informaram nada no ato do pagamento só soube que ia esperar muito após mais de 1 hora voltei a recepção e aí me informaram que ainda havia 14 pessoas na minha frente! Absurdo!!!
    1 person found this review helpful 👍

  • 1/5 Eduardo S. 1 year ago on Google
    (Translated by Google) For those who are thinking about making an appointment or exam, a piece of advice for you, go to a SUS clinic that you will be less angry than in this place you pay to be attended faster but in reality it is worse than the public network!! I arrived 40 minutes early and was attended to almost 3 hrs after I arrived and detail for a return!! Horrible place, bad service. (Original) Pra quem está pensando em marcar alguma consulta ou exame , um conselho pra vc , vá a uma clínica do sus que vc vai passar menos raiva que nesse lugar vc paga pra ser atendido mais rápido mais na realidade é pior que a rede pública!! Cheguei 40 minutos adiantado fui atendido quase 3 hrs depois que cheguei e detalhe pra um retorno!! Lugar horrível péssimo atendimento.
    1 person found this review helpful 👍

  • 1/5 Sebastião nascimento e S. 3 months ago on Google • 50 reviews New
    It was terrible, I went to my wife to make an appointment, we arrived at 1 pm: it was already 4.47 pm, we still hadn't been seen, that's why we paid privately, if it were public, it would be faster, what a horror, I'll be back there no more, you lost a customer 😡😡😡

  • 3/5 Priscila S. 3 months ago on Google • 4 reviews New
    I liked the service, but it takes too long to respond, my grandmother is elderly and waited 3 hours, she has difficulty walking, feels pain and those reception chairs are not comfortable at all. Change to scheduled time 😐.

  • 1/5 Adriano B. 5 months ago on Google • 3 reviews
    I had to pay for a new consultation with DR Simão just to change my prescription, this is because the return period takes 15 days, so there is a lack of communication between the staff there. The consultation was on 08/30/2023 on 31/ 08/2023 the return was scheduled for 09/29/23 but I had to call to get it on 09/20/23 but the medicine was harming my daughter, I tried to change the prescription by contacting the clinic, and nothing I said one thing another said another until I had to make another appointment and pay again, they kept giving me my money back so far nothing so I will have to look for my rights as the return deadline was beyond the deadline

  • 1/5 Warley A. 1 year ago on Google
    (Translated by Google) They book the appointment in order of arrival between 1:00 pm and 2:00 pm... However, the appointment only took place after 7:20 pm. A complete lack of respect since it was a hyperactive child (Original) Marcam a consulta por ordem de chegada entre 13:00 e 14:00... Porém a atendimento só ocorreu após as 19:20. Uma completa falta se respeito já que se tratava de uma criança hiperatividade

  • 5/5 Eveline S. 1 year ago on Google
    (Translated by Google) I had a check up at Clinica Medprime for the whole family. Very well attended, especially a comment to Dr. Guilherme, very attentive and competent.thank you Dr. and the whole team (Original) Fiz um check up na Clinica Medprime p toda familia .Muito bem atendida em especial comentário ao Dr. Guilherme , muito atencioso e competente.obrigada Dr. e toda equipe

  • 1/5 Kathryn T. 1 year ago on Google
    (Translated by Google) Let's go, POSITIVE POINTS: wide reception, clean, beautiful, with many chairs is a lot of space, the receptionists are polite. NEGATIVE POINTS: if you want a consultation or take a test at this location, take a snack and a cell phone charger as it will take at least 3 hours to be seen! A public clinic serves much faster, I have never seen so much disregard for the client/patient. I took my 88-year-old grandmother for a consultation that was supposed to be at 1:30 pm, we arrived at 1:00 pm (as they recommend so there are no delays), it was 2:10 pm and I went to ask when she would be seen, the doctor simply didn't even know arrived! She was late and did not give satisfaction, that is, we did not even know when she would be attended. I asked for my money back and after another wait again for the financial bureaucracies, they returned the amount. Now at 3 pm we can finally go home, I don't recommend it, this clinic is far from good, a tip for you: we customers prefer good medical care to simply a pretty environment. (Original) Vamos lá, PONTOS POSITIVOS: recepção ampla, limpa, bonita, com muitas cadeiras é muito espaço, as recepcionistas são educadas. PONTOS NEGATIVOS: se você quer uma consulta ou fazer algum exame neste local, leve um lanche e carregador de celular pois irá passar no mínimo umas 3 horas para ser atendido! Uma clínica pública atende bem mais rápido, nunca vi tanto descaso com o cliente/paciente. Levei a minha avó de 88 anos para uma consulta que seria às 13:30, chegamos às 13:00 (pois eles recomendam para não haver atrasos), deu 14:10 e fui perguntar quando ela seria atendida, simplesmente a médica nem sequer havia chegado! Ela estava atrasada e não deu satisfação, ou seja, nem sabíamos quando iria ter atendimento. Pedi meu dinheiro de volta e após outra espera novamente pelas burocracias do financeiro, me devolveram o valor. Agora as 15 horas finalmente podemos ir para casa, não recomendo, essa clínica está longe de ser boa, uma dica pra vocês: nós clientes, preferimos um bom atendimento médico a que simplesmente um ambiente bonitinho.

  • 5/5 Eva C. 1 year ago on Google
    (Translated by Google) I had endoscopy and colonoscopy. I can only thank and congratulate the professionals who accompanied me. André Luiz always attended to me with great attention and solicitude, from the first time I sent the medical requests to schedule the exams. Congratulations on everything, keep it up! I want to highlight the patience, solicitude, good humor and politeness of André, Dr Ana (anesthetist), Beatriz who served me so well at the counter, Rafaela and Dhiego who were extremely polite from start to finish. Grade A! (Original) Fiz endoscopia e colonoscopia. Só tenho a agradecer e dar os parabéns pelos profissionais que me acompanharam. O André Luiz sempre me atendeu com muita atenção e solicitude, desde a primeira vez que mandei os pedidos médicos para agendar os exames. Está de parabéns em tudo, continue assim! Quero destacar a paciência, solicitude, bom humor e educação do André, da dra Ana (anestesista), da Beatriz que me atendeu tão bem no balcão, da Rafaela e Dhiego que foram extremamente educados do inicio ao fim. Nota dez!

  • 5/5 Beatriz M. 4 years ago on Google
    (Translated by Google) Great service, excellent doctors and super nice environment. (Original) Ótimo atendimento, medicos excelentes e ambiente super agradável.

  • 5/5 Aparecida Pereira da S. 1 year ago on Google
    (Translated by Google) Hello good afternoon everyone, today September 23, 2022 I was at the clinic to complete my exams my experience in this place was great, I liked it a lot since the reception I was well received Quedma, Andreia thank you. I super recommend I did several exams among them PATCH cheaper price that I found in Goiania. (Original) Olá boa tarde a todos, hj 23 de setembro 2022 estive na clínica para concluir meus exames minha experiência nesse lugar foi ótima ,gostei muito desde a recepção fui bem recebida Quedma ,Andreia obg .super recomendo fiz vários exames entre eles PATCH preço mais em conta que achei em Goiânia.

  • 5/5 Karlathais M. 1 year ago on Google
    (Translated by Google) My experience at the MedPrime clinic was very good, from the reception service with the attendants, to the medical care with Dr. Gabriel Silva, very attentive, patient and professional. I performed an obstetric ultrasound exam, I was very happy with the information, care and care. I will definitely be back to continue my obstetrics exams with him at the clinic. (Original) Minha experiência na clínica MedPrime foi muito boa desde o atendimento na recepção com as atendentes, quanto ao atendimento médico com Dr. Gabriel Silva, muito atencioso, paciente e profissional. Realizei exame de ultrassom obstetra, fiquei bem contente com as informações, atendimento e cuidado. Com certeza, volto para continuar meus exames obstetrícia com ele na clínica.

  • 5/5 Silfarnei S. de Melo J. 4 years ago on Google
    (Translated by Google) Excellent service, various specialties. Easy access, fast and efficient service. Exams with low prices and several installment options including credit card. (Original) Excelente atendimento, várias especialidades. Facilidade de acesso, atendimento rápido e eficiente. Exames com preços baixos e várias opções de parcelamento inclusive no cartão de crédito.

  • 5/5 Fernando A. 4 years ago on Google
    (Translated by Google) Great service. I was always very well attended every time I went there. (Original) Ótimo atendimento. Sempre fui muito bem atendido todas as vezes que fui lá.

  • 5/5 Karinny L. 4 years ago on Google
    (Translated by Google) Physical space and good location, excellent doctor. I had ultrasound and blood tests at the clinic and left satisfied. (Original) Espaço físico e localização boa, médico excelente. Realizei ultrassom e exames de sangue lá na clínica e sai satisfeita.

  • 1/5 Hennig B. 1 year ago on Google
    (Translated by Google) Terrible service, dentistry receptionist would return at 1:00 pm for lunch, but only returned 40 minutes late….. According to her, she called me to inform me that the dentist would not answer, but I did not receive any call. In other words, I wasted my time, travel and money….. (Original) Péssimo atendimento, recepcionista da odontologia retornaria às 13:00 horas do almoço, mas só retornou com 40 min de atraso….. Segundo a mesma me ligou para informar que a dentista nao iria atender, mas nao recebi nenhuma ligação. Ou seja, perdi meu tempo, deslocamento e dinheiro…..

  • 5/5 carlos c. 4 years ago on Google
    (Translated by Google) I enjoyed the good doctor consultation super recommend. (Original) Gostei da consulta médico bom super recomendo.

  • 5/5 Aline C. 4 years ago on Google
    (Translated by Google) The service is wonderful and timely. They are all very polite and the exams are ready quickly and for a fair price. Thank you for your attention. (Original) O atendimento é maravilhoso e pontual. São todos muito educados e os exames ficam prontos rapidamente e por um preço justo. Agradeço pela atenção.

  • 1/5 Marianne M. 4 years ago on Google
    (Translated by Google) Lousy service, curled-up people answer the phone, ask for a moment, you spend more minutes waiting for information. They need to improve service! (Original) Péssimo atendimento, povo enrolado atende o telefone pede um momento você fica mais de minutos esperando por uma informação. Precisam melhorar o atendimento!

  • 5/5 Karoline Rodrigues de M. 4 years ago on Google
    (Translated by Google) Excellent service from the entire team. I have already consulted twice (ophthalmologist and dermatologist) and, both times, I was very well attended. Well located clinic, easily accessible. Attentive receptionists, highly qualified clinical staff and that gives full attention to its patients. I will certainly return to consult at the clinic. (Original) Excelente atendimento de toda a equipe. Já consultei por duas vezes (oftalmologista e dermatologista) e, nas duas, fui muito bem atendida. Clínica bem localizada, de fácil acesso. Recepcionistas atenciosas, corpo clínico altamente qualificado e que dá inteira atenção aos seus pacientes. Certamente voltarei a consultar na clínica.

  • 5/5 Siméia C. 4 years ago on Google
    (Translated by Google) I liked it, excellent service. Highly recommend! (Original) gostei, excelente atendimento. Recomendo!

  • 5/5 Izaias P. 3 years ago on Google
    (Translated by Google) My need was met promptly, I recommend it, do not play in service. (Original) Atendeu prontamente a minha necessidade, recomendo pois, não brincam em serviço.

  • 5/5 Raquel Pereira L. 6 months ago on Google • 1 review
    I want to congratulate Mrs Elionai, dentist. I loved the results of my treatment and in addition she is a super professional, totally human. Now I understand the meaning of humanized care. A thousand marks for her. Super professional.
    1 person found this review helpful 👍

  • 1/5 ana cristina lopes d. 3 months ago on Google • 2 reviews New
    They are not at all professional, they gave me the wrong exam price and I still scheduled the exam on the day, they had not ordered the kit to take the exam. They should train the professionals who work there better to pass on the correct information.

  • 1/5 Samara K. 3 months ago on Google • 1 review New
    It's terrible, my son did the sessions with the neuropsychologist Dr. Miriam Cristina, the last one was on 12/29/2023, I was told that the report would be ready in 14 days, they already booked twice and when the day arrived they canceled the appointment, I'm very dissatisfied with this terrible clinic😡 😡

  • 5/5 Sildair E. 5 months ago on Google • 1 review
    Legal


Similar Specialized clinics nearby

Last updated:
()