3/5 Juli S. 8 months ago on Google
Could
be
fantastic.
Second
time
I’ve
stayed,
regularly
here
for
work,
need
easy
convenient
supportive
help.
Restaurant
food
is
actually
excellent
but
service
and
ambience
of
areas
utilized
is
lacking.
(Server
in
restaurant
was
great).
Rooms
are
great,
beds
are
good,
lighting
good
&
switches
convenient,
no
usb
ports,
lack
of
bar
soap
and
peripherals
lacking.
Bath/shower/hair
facilities
@
spa
bath
real
pain
have
to
get
this
from
shower
in
cup
to
use,
spoils
a
fab
facility.
Air
con
is
uncontrollable
you
cannot
set
temp
just
fan
speed
(although
does
seem
to
cool),
first
time
I
got
support
-
they
said
this
was
odd/not
normal,
but
second
room
the
same.
Only
mirror
with
decent
lighting
is
behind
huge
sink
unit
so
difficult
to
use.
It
is
a
busy
hotel
with
noisiness
from
surrounding
rooms
on
balconies
etc,
that’s
expected
but
need
to
consider
for
light
sleepers.
My
room
although
made
up
on
day
two
was
sloppy
bed
messy
&
bath
not
cleaned.
I
requested
any
room
above
ground
floor
&
got
ground
floor
&
French
door
unlocked
so
check
that
as
serious
safety
issue.
We
arrived
at
10pm
told
no
food
other
than
pizza
from
foyer
shop,
went
through
&
food
(snacks)
available.
2nd
night
told
off
for
not
booking
restaurant,
(wasn’t
told
to)
and
reluctantly
given
corridor
type
table,
when
lots
were
available
within
service
area?
3rd
night
wanted
to
sit
outside
(30
degrees)
@
9
pm
to
have
a
drink,
told
“no”,
asked
about
garden
behind
restaurant,
told
“no”,
asked
about
bar
-
told
closed,
so
forced
to
sit
in
corridor
type
seating
-
not
welcoming
of
what
we
wanted.
I
appreciate
the
hotel
may
not
be
full
and
resource
light
but
this
was
a
real
shame
and
appeared
to
be
focused
on
the
convenience
of
staff
rather
than
the
delight
of
customers.
They
charge
up
front,
not
don't
enable
credit
charging,
or
ask
whether
you
want
it,
so
each
time
you
have
to
pay
or
use
reception,
breakfasts,
drinks
etc
-
not
joined
up
on
efficiency.
Foyer
shop
is
great,
very
handy.
Breakfast
is
great
but
as
noted
by
others
very
expensive.