My Jewellery Shop image

My Jewellery Shop

Jewelry store

One of the Most Reviewed Jewelry stores in Gold Coast City


Address

2231 Gold Coast Hwy, Mermaid Beach QLD 4218, Australia

Website

myjewelleryshop.com.au

Contact

+61 7 5572 9009

Rating on Google Maps

4.90 (303 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 4:30 pm
  • Friday: 9 am to 4:30 pm
  • Saturday: 9 am to 3 pm
  • Sunday: Closed
  • Monday: 9 am to 4:30 pm
  • Tuesday: 9 am to 4:30 pm
  • Wednesday: 9 am to 4:30 pm

Featured Reviews


Frequently mentioned in reviews: ring (63) service (59) recommend (36) jewellery (36) Catherine (32) Jewellery (29) Shop (29) engagement (26) wedding (23) staff (22)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 SC 5 years ago on Google
    I am the Loyal Customer who shop here for more than 5 years, never need to worry about brought a fake things here because every thing they sold to me are Authentic. Love the store, best service in Brisbane and reasonable price. Best price for used Louis Vuitton etc., so I always recommend my friend and family visit Harrington & Co.
    2 people found this review helpful 👍

  • 5/5 Shen Y. 5 years ago on Google
    Always feel welcome when I visit this store. I got great customer service in here. High recommend to shop in this store.
    2 people found this review helpful 👍

  • 5/5 stevegpsych68 5 years ago on Google
    The service from Mark was exceptional and we would highly recommend his establishment. He made himself available to meet us as we were from out of town and went the extra mile to ensure customer satisfaction. Made choosing a unique engagement ring a very pleasurable experience. Thank you.
    2 people found this review helpful 👍

  • 5/5 Aaron J. 4 years ago on Google
    Catherine and the whole team are amazing. To start with they helped me not just find a ring in-store, but hand design and craft the perfect engagement ring for my partner. Then when it came to the wedding rings, that's where the service level went above and beyond. Covid-19 hit and almost every plan we had made for the wedding day fell apart, but on short notice Catherine and her team helped us find and managed to miraculously source the rings AND get them to us in time amidst the whole world shutting down. When the pandemic hit I had every expectation that we would not be able to get the rings but Catherine worked her magic and was absolutely incredible in her care and support. They were a vital part of making our day so much more special and my wife and I will be forever grateful for the help they provided. I would give the highest of recommendation for anyone looking for beautiful jewellery and world class service to use My Jewellery Shop.
    1 person found this review helpful 👍

  • 5/5 Barbara 3 years ago on Google
    Impressive customer service! Catherine is such a lovely lady! It was a pleasure to visit this family-owned business!
    1 person found this review helpful 👍

  • 5/5 Hamish 5 years ago on Google
    I highly recommend Harrington and Co as a place to buy or sell jewellery or watches. I found their service prompt and efficient within all correspondence as well as finding them to be fair and truthful with regards to valuing my property items. Thank you Hamish Douglas (Actor)
    1 person found this review helpful 👍

  • 5/5 Laura A. 5 years ago on Google
    Have to say that I have not come across an amazing shopping experience such as this for a long time. I have bought jewellery for years and found service, knowledge, and product-quality declining over time until I discovered H&Co. Beautiful inventory, super service with integrity and honesty as well as a friendly, safe and secure place to shop. Just give them a wave through the window and the doors to a lovely experience of luxury shopping will open up for you. Enjoy!! Laura.
    1 person found this review helpful 👍

  • 5/5 Adam Z. 5 years ago on Google
    I've been coming to Mark for a couple of years now and he's been nothing but great to deal with. I'd highly recommend him whether you're buying or selling Harrington and Co. is just a great business all around!
    1 person found this review helpful 👍

  • 5/5 Steven S. 3 years ago on Google
    Excellent service and watches! I contacted Mark about trading one of my watches with a lovely Enicar "Jim Clark" that he had available. Initially I had concerns about shipping a high value piece but Mark reassured me that the deal was not at risk. Upon receiving the watch I noticed that there was an issue with the chronograph seconds hand. I called Mark and he asked for the watch to be returned for the HNCO watchmaker to rectify the issue. Mark covered return express shipping and I had the watch back within one week. I highly recommend HNCO for rare, unique watches with great provenance - especially Mark. He was a pleasure to deal with and to chat about watches. I am definitely a return customer!
    1 person found this review helpful 👍

  • 5/5 Peggy l. 4 years ago on Google
    Wanted to sell my watch, saw Harrington & Co on the website, so I emailed the company for a quote. Mark responded very promptly. Went to the shop, sold my watch & ring. Very happy because it is extremely fast and the price was reasonable. Mark is very professional, nice, effective & efficient. The shop has a variety of high end beautiful jewellery, watches...etc. Big Thank You Mark for everything!
    1 person found this review helpful 👍

  • 5/5 Michael D. 4 years ago on Google
    I just received my new gents diamond dress ring. The ring looks even more amazing in real life than it did on the website. I bought this close to $5000 ring without actually seeing it in person. I have purchased jewellery before from this company when I lived in Brisbane and knew the quality of there range and the quality of customer service and satisfaction they strive for. The ring has over 2.5cts of diamonds with the main stone been close to 90 points. The ring was described as G colour and VS clarity, having been collecting jewelry for over 30 years this is the type of quality I look for. The diamonds are just how they were described and the fire and sparkle when wearing is truly a wonder, mother nature at her best. I highly recommend this company to anyone who is looking for a quality piece of jewellery without paying the normal jewelry shop mark up for new, remember diamonds are millions of years old... I look forward to dealing with this company again in the future. Melissa was always quick to answer any questions I had. Customer service is rare these days but with Harrington & Co is all part of the experience. Thank you once again for my Amazing New Ring.. Best regards Michael D
    1 person found this review helpful 👍

  • 1/5 Mike M. 5 years ago on Google
    ebay watch-head purchase, faulty on arrival. Prolonged refund process from less-than-candid seller who only realised they had sold broken Rolex bracelet parts attached to sold watch when refund requested, then did not disclose until very late in process. Less than ethical business practice, and very disappointed by service from a supposedly reputable jeweller. Later-after 11 months, a response from the retailer! About as good as their after-sales service. The reality as I said in my original review was Harringtons only realised that the watch-strap parts were possibly Rolex AFTER I started the return process. They attached NO value to those parts when they sold the watch ( non-working on arrival, please note), but because they realised their error they insisted these scrap parts ( and we are talking a couple of very twisted and deformed links to which neither I , nor they, attached any value whatsoever at the time of purchase) be returned in a separate package to Australia from the UK. I only removed them because I had no intention of retaining/using them , and when a return became the only option did not include them to save on return postage costs to be fair to the seller! The fact that I did not bin them is a minor miracle-and I am an experienced watch collector of many decades and NEVER throw anything away I can reuse or has any intrinsic value. My point was that it was only AFTER the watch arrived back in Australia did the question of the deformed links become an issue , and my refund was blocked. However it was not until I pressed Harringtons did the REAL reason for wanting those links back come to light. If they had been up-front with this at the beginning there would have been no problem or delay. Sadly the seller was less than candid, and this less-than-honest approach is not what is expected of a reputable jeweller. I bought a watch, not the deformed links that as far as I was concerned were neither use nor ornament. The fact that Harringtons discovered their error after the sale suggests that they did not want to disclose their error in the very mistaken view that I would keep the defective watch since the Rolex links MIGHT be worth more than the watch they were attached to! Their reply is disengenuous to put it mildly, and someone needs to take a serious look at their customer relations skills.
    1 person found this review helpful 👍

  • 1/5 Cw E. 5 years ago on Google
    They sold me a fake rolex band on e bay, when I try to get e bay to step in, I found out it was going to cost me more then it was worth. Be very carefull...........Their fakes are good. update on the story. PS since it was considered a fake by the eBay officials, I was on able to get a eBay Refund of any type. So I ended up with merchandise that I could not sell, nor years for repairs. Sometimes things like this just happened when dealing with vendors such as this one
    1 person found this review helpful 👍

  • 5/5 PLASTIC 5 years ago on Google
    Mark is a real gentleman, it was a pleasue dealing with you yesterday. Thank you for the honest appraisal.
    1 person found this review helpful 👍

  • 1/5 Too H. 5 years ago on Google
    went to have a look he door was locked, sign said BY APPOINTMENT staff in side just didn't look interested.
    1 person found this review helpful 👍

  • 5/5 Greg D. 6 years ago on Google
    I have purchased several watches from Mark and have found his service second to none also trading and selling items he gives very reasonable rates and after sales service excellent happily recommend to anyone seeking high end peices Cheers!!
    1 person found this review helpful 👍

  • 5/5 Adrian G. 6 years ago on Google
    I've brought many Rolex parts and have never had any problems. Keep up the good work mark. No problem here people....
    1 person found this review helpful 👍

  • 5/5 Michael E. 6 years ago on Google
    Amazing service from Harrington and co. I bought a very expensive watch from them. Fantastic experience and the watch was 100% genuine. Would not hesitate to buy something from them again. You are totally safe with Harrington and Co.
    1 person found this review helpful 👍

  • 5/5 Tim C. 6 years ago on Google
    Fantastic service, great range of jewellery and collectibles. Prices are very reasonable.
    1 person found this review helpful 👍

  • 5/5 Amanda N. 6 years ago on Google
    I purchased an Omega watch from their eBay site which I received the following morning. Service and delivery was exceptional and authentic as described. After some average online experiences in the past, I would recommend this shop highly.
    1 person found this review helpful 👍

  • 5/5 4by family adventures A. 7 years ago on Google
    Bought an exceptional engagement ring and the service was second to none. Got a great deal and look forward to dealing with again.
    1 person found this review helpful 👍

  • 5/5 Daniel S. 8 years ago on Google
    Great experience here. Got a great bargain on a Cartier Santos, the person that dealt with me was knowledgeable, friendly and helpful. Will come here again when the watch bug bites again.
    1 person found this review helpful 👍

  • 5/5 Archie P. 8 years ago on Google
    Fantastic display of jewellery and I found just the piece I was looking for. Friendly staff with great knowledge. Will be going there again soon.
    1 person found this review helpful 👍

  • 5/5 Andrew G. 9 years ago on Google
    great service, interesting range of goods and always something new in stock
    1 person found this review helpful 👍

  • 5/5 Sheree F. 9 months ago on Google
    The staff & Designers at My Jewellery Shop are all wonderful. They made my dream ring I had planned come to life and fit perfectly to my wedding and engagement ring, I couldn’t be happier and would highly recommend.
    1 person found this review helpful 👍

  • 5/5 cathie d. 4 years ago on Google
    Fantastic service by Catherine and Grace showing us endless examples of their fine jewelry. There are pieces for any tastes and age and all unique pieces that are not seen in the usual chain store shopping centre shops or they will make a piece for you . Great location with parking at the door. Be prepared to fall in love and add new pieces to your collection.

  • 5/5 Chani B. 4 years ago on Google
    My parents reset and older pair of my Mum's earring here as a birthday gift! The staff here helped me pick out a lovely new setting that complimented the diamond perfectly. They were very quick in getting them back to me, as it was a birthday present, and I couldn't be happier with how they turned out! I'm going to be taking them back next week to get them valued too :) I also bought a lovely necklace here to match with the earrings! Thanks so much for everything, I am obsessed with my new earrings and wear them everywhere!

  • 5/5 Yugen C. 4 years ago on Google
    Absolutely amazing people who helped me remodel some old but expensive family jewellery into contemporary designs that I would enjoy wearing myself whilst remembering the family members to whom the pieces originally belonged. They sent fantastic drawings and were extremely fast and completed the jewellery in time for me to show it to my Mum who was here from overseas. Everyone at the shop went over and above to make me happy and they really delivered both on customer service and beautiful jewellery. Highly recommend My Jewellery Shop to everyone. Lucy

  • 5/5 Megan W. 4 years ago on Google
    Catherine was very patient and helpful when I was designing a remodel of some heirlooms. She offered ideas but also made sure she understood my style and what I wanted. My new pieces turned out gorgeous and I loved supporting a local family run business. The whole team are so lovely and have loads of experience which made the planning a breeze!

  • 5/5 Lily D. 3 years ago on Google
    Absolute professionals, restored and altered a precious piece for me to perfection. Fast turnaround and friendly, knowledgeable staff. Go and see them for peace of mind and quality work. Highly recommended.

  • 5/5 Allison De T. 3 years ago on Google
    Nothing bad to say here. The website was easy to manoeuvre, postage was super quick and the service was friendly and very personable!

  • 5/5 Kayla B. 4 years ago on Google
    I adore my engagement ring and can't wait to pick our weddings bands from My Jewellery Shop, the quality is outstanding. What I love the most, is they really care about your love journey and the type of jewellery you like. Would highly recommend.

  • 5/5 Cam D. 4 years ago on Google
    A terrible experience at another jeweller that almost ended in a wedding disaster turned out to be a blessing in disguise after it led me here. I called frantically needing a last minute wedding band resized and ready for a wedding in 3 days. They staff couldn’t have been more warm, helpful, and willing to go out of their way to help solve my problem. The wedding band from here exactly what I actually wanted. I felt listened to and the communication and customer service has been phenomenal. I left feeling the way I should have at the first place and will happily return.

  • 5/5 freshblak U. 3 years ago on Google
    Can not rate highly enough. Purchase a lot of things online and sometimes very expensive things. My Jewellery Shop ( despite covid virus parcel interruptions ) purchase arrived very fast. The nice touch was a handwritten personalized " thank you have a lovely day " note attached to the receipt. I have spent thousands on a single purchase and as usual received nothing other than the product dropped in a cardboard box - almost cold robotic like and sent without any human touch. As an Australian it was also GREAT to know I was supporting an Aussie business. Website great with unique and always changing stock simple and easy to use and ordering process fast and easy. As I ordered multiple things at different times within an hour, not realizing I had paid TWO lots of postage and handling fees - they even refunded my extra purchase fee I paid - UNHEARD OF !!! Definitely give My Jewellery Shop a visit ( especially if your in Australia - support Aussie businesses during these personal and hard business times ) and regularly check there website to see what fresh stock is in. I picked up excess designer Mens jewellery including a Mens necklace chain at HALF the price it was on the designers and others websites. Thanks @ My Jewellery Shop

  • 5/5 Tom B. 3 years ago on Google
    Would highly recommend using Catherine again as I had my partners engagement ring designed and made by Catherine. She was able to create exactly what I envisioned, she was very professional and helpful though out the whole process. Thank you very much again for all your help!

  • 3/5 Shanila A. 3 years ago on Google
    I wanted the ice cream earrings for my daughter but it was out of stock. I requested to be notified when they were back in stock. Surely enough, they were back in stock in about 3 weeks. I placed the order along with some sleeper earrings and requested for them to be gift wrapped. I received the package in about 4 days. The earrings were nicely wrapped and had a very thoughtful note explaining which earrings were were in each of the boxes. Two different coloured ribbons were used to help identify them. My daughter was delighted and I’m happy with my purchase. With regard to quality, I found the ice cream earrings were exactly the size as in the description. What could be improved is the thickness of it. I felt the stick of the ice cream was quite flimsy and bent easily. I don’t expect it to last long, especially on a toddlers ears. The earrings have also fallen off my daughter’s ears when she changed clothes. Maybe the back of the stud could be a bit tighter to prevent that from happening. Of all the ice cream earrings I found online, this had to be the best design.

  • 5/5 Jessica M. 3 years ago on Google
    I’m SO THANKFUL to have found MJS!!!! I walked into the store beside myself, my engagement ring had broken and I’d almost lost diamonds for the 3rd time after being re-made and repaired by 3 different jewellers in as many years, each time traumatic experience. I had pretty much lost faith that I would find a jeweller that would be able to make my ring strong and as close to the original design but to suit a straight wedding band. I was recommended MJS on a fb group so I decided to give it one last try to have my ring repaired. Debbie and Catherine were AMAZING! They made me feel so looked after, they took the time to make sure I was completely happy with the design before starting the work- I had to have my stones set in a completely new design. Catherine also redesigned my wedding ring at the same tome so that I could have that made to suit my new ring when we were ready. In 6 weeks I had the most beautiful ring, more beautiful than I imagined it could be! Thank you from the bottom of my heart Catherine and Debbie. I’ll be seeing you both again soon for my wedding ring remodel! No

  • 5/5 Max M. 3 years ago on Google
    Awesome staff, awesome service.

  • 5/5 Ash C. 3 years ago on Google
    We had our wedding bands created by My Jewellery Shop. Catherine was so helpful and took us through all our options in our own one-on-one session with her. The rings were custom made but still were created within the time frame we needed them in and for a really reasonable price. We ended up with two amazing wedding bands that fit my engagement ring perfectly, and a stunning personalised wedding band for my husband. Very happy with our experience and would highly recommend their services.

  • 5/5 Steph 3 years ago on Google
    This place is amazing very beautiful quality pieces very affordable.. locally owned too.. highly recommend

  • 5/5 Ebony H. 3 years ago on Google
    Stunning and extensive range and amazing service!

  • 5/5 Layla Maxine B. 3 years ago on Google
    Recieved a present from My Jewellery Shop which I love and wear all the time. They have such beautiful jewellery!

  • 1/5 Graham S. 3 years ago on Google
    NOT HAPPY!!! Sent me the wrong watch!!! Excuses!! Excuses!! Cost me a lot more money to buy a substitute watch!! Will never use this business again!!!

  • 5/5 Jo I. 3 years ago on Google
    Design & production of unique piece - beautiful outcome & outstanding service.

  • 5/5 Jessica E. 3 years ago on Google
    Had a beautiful engagement ring made here with my own diamonds, they helped every step of the way and made the perfect ring. Customer service was amazing and craftsmanship stunning. I will be using there services again very soon. Big thank you Especially to Catherine, who went above and beyond!!

  • 5/5 Ella W. 3 years ago on Google
    We bought our wedding bands from the team at my jewellery shop and Debbie, Catherine and the team are wonderful. They really took the time to listen and helped us design my wedding band around my existing engagement ring. I highly recommend these lovely ladies!

  • 5/5 TC50730 3 years ago on Google
    Great service

  • 5/5 Monique St C. 3 years ago on Google
    Catherine and the team at MJS have been incredible to work with! I made some adjustments to my engagement ring which I was pretty nervous about but Catherine talked me through different design ideas, showed me different options and how everything could work and made the process really easy. The end result is fantastic, I’m blown away! I can’t thank MJS enough for my stunning jewellery!

  • 5/5 Brooke 4 years ago on Google
    Fantastic service and always the best selection of just what you might want. Always my choice.

  • 5/5 Brooke F. 4 years ago on Google
    I recently enquired with My Jewellery Shop to have my engagement ring fixed. My ring was designed by a well renowned jeweller in Melbourne who didn’t meet expectation. As soon as I sat down with the Debbie and Catherine I was immediately put at ease and knew I had enquired with the right business to help me. I am so incredibly happy with what they have done and want to say a huge thank you to the jeweller who worked on my ring. My son has asked ‘why do you keep looking at your ring’ my response - because I love it so much. The customer service was outstanding and I really felt looked after. If you are looking for a custom jeweller, someone to fix your broken jewels or want to shop some amazing pieces give My Jewellery Shop a visit. You won’t regret it.

  • 5/5 Shannon M. 4 years ago on Google
    My Jewellery Shop were wonderful in every way helping my fiancé to choose the most perfect engagement ring. Catherine made the process as easy as possible for him and worked tirelessly to produce a truely amazing piece. We highly recommend My Jewellery Shop and because of this experience we wouldn’t shop elsewhere.

  • 4/5 Penelope G. 4 years ago on Google
    Staff were delightful and accommodating of my needs. I highly recommend them.

  • 5/5 Karen M. 4 years ago on Google
    Fantastic service and variety at this boutique store. Nothing is to much trouble and you really feel the personal experience. Will certainly be back!

  • 5/5 Ashleigh W. 4 years ago on Google
    So happy with the results of my ring, the ladies here are extremely helpful and friendly!! Will definitely be back in future

  • 5/5 Brad S. 4 years ago on Google
    Just bought an engagement ring and couldn’t have been happier with the service. Staff are friendly and incredibly reliable, offered suggestions when necessary and took the time to listen to me when I had ideas of my own.

  • 5/5 Tina S. 4 years ago on Google
    Fantastic service, such a pleasure to deal with. Thank you so much Renae. You made what I thought was going to be a bit of a nightmare a very easy & smooth transaction. Thank you again & I wish there were more like you in retail. You are a true asset to the business. 😊

  • 5/5 Louise J. 4 years ago on Google
    The only place to buy your jewellery on the GC! Genuine staff! Beautiful jewellery! So much choice.

  • 5/5 Alison C. 4 years ago on Google
    A pretty & bright store filled with lovely helpful staff & beautiful jewellery!

  • 5/5 Dr Peta S. 4 years ago on Google
    Such a beautiful store and service is outstanding from the staff. Everyone is attentive and polite. Gift wrapping for Christmas was lovely and a gorgeous touch. Highly recommend My Jewellery Shop for all your shopping and also repairs!

  • 5/5 kylie f. 4 years ago on Google
    So happy with the service & results of jewellery repair! Fastastic help & seedy job done exactly how I wanted thank you ladies as usual it was a pleasure to visit your store.

  • 5/5 Alex B. 4 years ago on Google
    Absolutely amazing service! Catherine and her team went above and beyond to create really great pieces out of my old jewellery. They do a great job with all the details and best of all, it’s really great quality and service.

  • 5/5 Roxy N. 4 years ago on Google
    Very friendly and helpful staff! Will return for sure!

  • 5/5 Lesley H. 4 years ago on Google
    Catherine is wonderful. Nothing is to much trouble. I am delighted with my jewelry . Catherine and her staff are very professional I was recommended to Catherine. I would always recommend My Jewelry Shop.

  • 5/5 Helen P. 4 years ago on Google
    Excellent service and friendly staff who helped me find a lovely ring. The store is visually beautiful, and seems to have a lot of care put towards its visual presentation.

  • 5/5 Lewis S. 4 years ago on Google
    Great service. Always great watches in stock. Thanks Mark .

  • 5/5 Danielle A. 4 years ago on Google
    Wonderful selection of stock and lovely service. I'm definitely coming back, an easy 5 star from me!

  • 5/5 Edwin R. 4 years ago on Google
    What a wonderful place to walk into I would like to thank Mark and the rest of the staff for all their help they cannot do enough to make your shopping experience one you will never forget the knowledge and experience of these people are fantastic I purchased what I was wanting at a fantastic price and would not hesitate to tell family and friends fantastic service such friendly people and a wonderful place to go thanks Mark and staff for all of your help I will be back soon

  • 5/5 Tony C. 5 years ago on Google
    From the first meeting with Mark the Director of the company it was obvious that honesty and integrity was their keynote. I would have no hesitation in doing business with them again.

  • 5/5 Gary S. 3 years ago on Google
    I have dealt with Harrington & Co for some years now - when it comes to gift times. It has always been a pleasure - lovely people and great products and knowledge. Highly recommend.

  • 5/5 Greg S. 3 years ago on Google
    Recently bought a replacement dial for my Omega Moonwatch. Great service, packaging, the item was as described and as seen in the photos on the listing. Highly recommended.

  • 5/5 Jason R. 4 years ago on Google
    I purchased a lovely Speedmaster from HNCO and their customer service has been impeccable. Mark is genuinely knowledgeable and accommodating. Their service continued after the purchase where they ensured my timepiece was operating perfectly. I highly recommend them.

  • 5/5 Andy H. 4 years ago on Google
    Bought the watch and had it delivered to the UK. Delivery and communication was great. Really pleased with the watch, great condition as described. A+ service. Thank you!

  • 5/5 Jethro M. 4 years ago on Google
    Great place. Absolutely stunning pieces and good service.

  • 5/5 Em 2 years ago on Google
    Absolutely AMAZING service and one of the most thoughtful packages I have ever received from a business. I ordered a pack of jewellery cleaning items, not knowing anything about the business (just found online)…the package arrive within a few days, when I opened it there was a beautiful hand written note saying thank you and merry Xmas, happy NY etc, a chocolate and each item was really carefully wrapped. There are not many businesses (if any!) that would go to this much trouble these days, especially given the items I purchased were nothing special. It genuinely made my day and appreciate the good people and business's left. THANK YOU, I will be shopping for any jewellery and gifts I need plus always use you for extras needed.

  • 5/5 Jessie J. 2 years ago on Google
    Highly recommend my jewellery shop. We were gifted an earring by my mother and decided to make an engagement ring. With so many diamonds on the earring I wasn’t sure what was possible or what would look good. I had full confidence in Catherine as soon as we met her. She kept us in the loop during the whole process from start to finish. We are so pleased with the outcome and hard to find a picture that truely does the ring justice. But it definitely has WOW factor

  • 5/5 Christine S. 2 years ago on Google
    I bought a fabulous ring online from My Jewellery Shop. They were going to personally deliver due to border issues which was incredible. However I decided on express post and it arrived today. The ring is absolutely beautiful, perfect size and I love it!! Cannot fault the product quality, service or website experience.

  • 5/5 Lisa M. 1 year ago on Google
    I went to My Jewellery Shop based on all the positive reviews to get my late mums gold jewellery melted into a bangle for my daughters 21st Birthday. I didn’t give them much time, but they pulled it off, the bangle is stunning and my daughter loved it! Such a beautiful sentimental piece as she was only 2 when her grandmother passed away, she now has something special that she can pass onto her daughter one day. Highly recommend.

  • 5/5 Lynne L. 2 years ago on Google
    My Mother purchased the connoisseurs jewelry cleaning pack. This is the BEST jewelry cleaner i have ever used. Brought up antique jewelry to perfection. The order was delivered the very next day. 5 STAR service and communication. Won't hesitate to recommend.

  • 5/5 Aby B. 2 years ago on Google
    I got the sterling silver jewellery cleaner. The delivery was quick and got such a cute note in the package. The cleaner is amazing, I was pretty sceptical when it said 10 seconds only but my necklace already looks so much cleaner!! 100% would recommend

  • 5/5 Kadin S. 11 months ago on Google
    The team at My Jewellery Shop are fantastic; I worked with Debbie and Catherine to design an engagement ring for my partner, and it came out amazingly. I could not recommend this store more. Came back again two years later to get wedding rings with my partner, the team and service are still amazing

  • 5/5 Sarah B. 1 year ago on Google
    Just picked up our rings for our wedding. The shop custom designed the most stunning wedding band to fit my engagement ring. I had always heard great things about MJS but they are exceptional.

  • 5/5 Laura C. 1 year ago on Google
    Just visited this shop for the first time. Wonderful experience. Girls were extremely lovely and cleaned my engagement ring to look brand new. I’ll definitely be back!

  • 5/5 Jake Albertson The Hinterland Collective / Remax G. 1 year ago on Google
    Amazing experience! Amanda & Sandra from MJS helped me with a custom designed ring and answered any questions along the way. Would highly recommend

  • 5/5 Sharna G. 1 year ago on Google
    My Jewellery Shop is always our first choice for all our jewellery and repairs. The rings they created for me using my grandmothers etched gold bracelet are phenomenal and such a beautiful repurposing of a special piece of jewellery. Their service and craftsmanship are outstanding. Could not recommend them highly enough! Thank you!

  • 5/5 Michelle W. 1 year ago on Google
    We love my jewellery shop have purchased many items over the years as the jewellery is unique. The staff are so accommodating to the customers needs as well as friendly and professional. See you again soon 😊 Michelle and Wendy

  • 5/5 Turna M. 1 year ago on Google
    I am the proud new owner of a MJS engagement ring. I cannot explain how excited I get when everyone compliments on the beauty and quality of the ring. It was a pleasure working with this business. The staff are always friendly and passionate about their craft. My fiancé assures me that the design process was an absolute dream and we can’t wait to start designing the wedding band soon.

  • 5/5 Gennaro F. 1 year ago on Google
    Fantastic! Bought an engagement ring from My Jewellery Shop. Everything I asked for was done beautifully. Changed the diamond twice for a bigger size and Catherine was a pleasure to deal with, always happy to go above and beyond. After returning from our engagement trip we had the ring resized and got it back super quick and as beautiful as before! Cannot recommend them enough. 10/10 thanks again!

  • 5/5 Eric M. 1 year ago on Google
    We want to say a big thank you to Catherine and her team at My Jewellery Shop for an amazing experience from day one. We had a custom engagement ring made, and also got our wedding bands here. Catherine was fantastic throughout the whole process. Would highly recommend!

  • 5/5 Kimberley C. 1 year ago on Google
    I went into My Jewellery Shop with a very sentimental bracelet that was left to me by my Nan and a very expensive ring, both needed cleaning and the ring needed fixing. To say I’m impressed with the results is an understatement, both pieces look brand new and the service provided by the staff was impeccable. I could not recommend this store more, thank you

  • 5/5 Holiday Q. 1 year ago on Google
    The jewellery is unique and different to anywhere else i've been. I had been looking for a ring for ages and most places have similar designs. My Jewellery shop has an awesome range, there were a couple I loved. The staff helped me decide and I now have a gorgeous pink topaz, ruby and diamond ring. Highly recommend!

  • 1/5 Nicole P. 1 year ago on Google
    Disappointed in my experience here. I came in to have my engagement ring resized and specifically asked to keep the stamp from the jeweler who had made the ring (in South Africa, where my fiancé is from and where we got engaged- the jeweler’s stamp was meaningful to us both). We had a clear discussion with the sales woman about this request, and she assured us that this would be no problem at all. When I came to pick up my ring, the stamp was gone. While they have offered to pay for the service of getting the ring re-stamped, this will not “bring back” the sentimental value of the original stamp. I don’t usually post reviews and don’t like sharing negative feedback, but I didn’t know much about local jewelers and relied on these reviews for guidance. Recommend going elsewhere with sentimental pieces.

  • 5/5 Roxanne 1 year ago on Google
    Top notch service. Received my order in less than 24 hours! Competitive pricing. Personalised handwritten note of thanks included with my purchase, which is always a nice touch. Thank you to the team at My Jewellery Shop.

  • 5/5 Hannah K. 1 year ago on Google
    Can’t recommend My Jewellery Shop enough! Catherine is fantastic at what she does! She helped my fiancé and I pick out our dream wedding bands and also organized for my engagement ring to be resized, replated and cleaned all within days. We’re so happy with the amazing service from the team!

  • 5/5 Judy D. 1 year ago on Google
    In early January I wanted to support a small family owned local business so chose My Jewellery Shop to provide me their advice and obtain quotes on a variety of items that I hadn't worn in 10+ years due to missing stones, no longer fitting etc. I have been more than thrilled with all my jewellery that has now been cleaned, fixed and am now wearing all my pieces once again. What a team and the artisans who remodel and reconfigure the jewellery are brilliant. Support this local bysiness in Nobby Beach .... go and see Catherine and the team you won't be disappointed.

  • 5/5 Susanne B. 1 year ago on Google
    So happy with my rejuvenated rings! The staff at MJS could not have been more attentive, they are so kind and definitely know their business. So glad to have them as my local jewellery store!

  • 5/5 Lyn J. 11 months ago on Google
    I had special heavy gold necklace that is more than 20 years old. The clasp broke on it at home thank goodness and My Little Jewellery Shop was my first stop to get it repaired. I have used them before because the staff are so professional, friendly and easy to talk to. They got me a quote for the repair which was more than reasonable, and the finished product was flawless. The jewellery they have on display in store is beautiful and a lot to choose from. I highly recommend this store for any jewellery or repairs that you may have.

  • 5/5 Lisa O. 11 months ago on Google
    Such a great experience with My Jewellery Shop!! Absolutely love my ring!! We custom made this ring together and couldn't be happier. I get compliments all the time 😀

  • 5/5 Brydie G. 1 year ago on Google
    I am so incredibly happy with my engagement ring and wedding band. I had both my rings remade into a new design and the team made the process seamless and brought my exact vision to life. All of the team are so lovely and welcoming and I’m in LOVE with my beautiful rings.

  • 5/5 Margaret B. 11 months ago on Google
    It took me quite awhile to get to My Jewellery Shop as its a distance from where I live but very worth the drive. Staff are so helpful & patient & shop is merchandised beautifully, I will definitely be visiting again. Happy with my grandmother’s earring being re done to a ring, thanks to all staff Margaret Beer

  • 5/5 I like food !. 10 months ago on Google
    My favourite place to shop. Such a great variety of jewellry. I put my wedding band and engagement rings in to be re soldiered together and dipped. Very happy with. Service and cost.

  • 5/5 Rod H. 6 months ago on Google
    Catherine from My Jewelry shop was simply outstanding. We were on a short timeline ( travelling overseas and proposing whilst away) and Catherine made it happen for us seamlessly. Not only did she source a beautiful diamond she had an existing ring altered and set before we went away. Made our special day even more special. Such amazing customer service and attention to detail. Highly recommend.

  • 5/5 Danny D. 5 months ago on Google
    The team of lovely ladies at My Jewellery Shop were unreal! The whole process was hassle free, Catherine took me through everything step by step. I couldn’t be happier with my experience and how the ring turned out.

  • 5/5 Bale H. 6 months ago on Google
    Great service! Ordered necklace to Qld and was basically delivered overnight from Victoria. lovely personalised note and vouches. Couldn’t have asked for more

  • 5/5 Teresa W. 5 months ago on Google
    The customer service was amazing & I love my ring. You were highly recommended to me!! Thank you MJS, I will be back & recommending you to all family & friends xx


Call +61 7 5572 9009 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Identifies as women-owned

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