Very disappointing. I've been to this chain of restaurants all over the world. But this one stands out. The service was very bad, the food didn't mach the famous name of the restaurant. Although the food isn't the main reason people come here, it's expected to be at least average (but this time was below average). They charge entrance tickets, called "artistic couvert". Definitely a disappointing experience.

Unlike everything that arrives in Brazil, this is the first foreign concept that works better than we could imagine. I was very impress when I find out that the Hard Rock Cafe in Gramado is much better than the Hard Rock Cafe in Barcelona. They have a amazing decoration, three floors, very delicious cheeseburger. It is a little bit more expensive than traditional local restaurants, however it is totally worth it because the quality and all general atmosphere.

A perfect tourist trap. Expensive, overpriced and *tasteless* food. Served cold. Very unprepared and unfriendly, rude staff. Do yourself a favor and have a meal somewhere else.

My partner and I frequent Hard Rock Cafes in other cities/countries. We were going to be there Gramado and to our surprise there was a Hard Rock there. Too me kind of strange. Gramado seems like a German village in The mountains & Wa LA. There'sa Hard Rock Cafe. Small , clean,neat. We were also chosen to make a video about Hard Rock Cafe, How many visited talk about experience. The only complaint was My order. I ordered my burger well done. It ended up being medium. I don't care for pink meat. I ate as much as I could thou. If it wasn't for this this review would have been all 5 stars. The merchandise/store is awesome. I have been collecting The Glasses for 10 + years. T shirts,hats etc are Included in this.

I've been to this chain countless times around the world. And Gramado's Hard Rock Cafe doesn't fall short in terms of standards. Skilled chef, I introduced my husband to some Mexican dish and it felt like genuine Mexican nachos, despite the intensity of the jalapeños (which I have a high tolerance to). I highly recommend it, especially if it's your first time at a Hard Rock Cafe. The staff is humorous, warm and welcoming. Chef is also friendly. They really strive for you to be comfortable and deliver an authentic Hard Rock Cafe experience.

Incredible atmosphere as usual in all Hard Rocks. This one is located in a popular corner in the city. It has 3 floors, two bars and options to sit outdoor if you want.

AMAZING experience. The dinner was great, very tasty. But more than a place to have a meal, this is a unique experience with a lot of rare musician stuff. You must go there!

Extremely overpriced. But great treatment!

The place was extremely crowded, we had to wait for about 1 hour and a half and finally after we got in, the service was extremely for the waiters literally where dancing instead of actually paying attention to our requests. Not worth the price whatsoever.

Fun place to eat always, food was pretty good. Service was good considering we were in Brazil.

I’ve been to this chain of restaurants in Mexico, US, etc and I never ever felt so bad in a Hard Rock restaurant. 1st: prices unacceptable. They charge almost 100,00 R$ for a meal that should be coasting 15R$. Like, the average income of a Brazilian is 1.000 R$ and they charge 10% that in a meal. 2nd: THAT 100,00 meal isnt comparable to what I’ve seen in the rest of the world, like above average quality. They sell wings but they doesnt have boneless wings, instead of that they sold me nuggets (LOL) with a boneless wings aside (CHARGED)… 3rd: If its playing live music inside the restaurant they charge a FEE called artistic couvert… and if you dont pay, you must to leave the place before this concert starts. I never felt so rejected in a Hard Rock before and never spent so much money in so few quality experience.

Very nice place as all other Hard Rock restaurants

Not a place for me. I have higher standards. My only excuse is that I was a guest. I would never spend my own money there. Never. My global rating is also a mistake, I wanted it to be the exact opposite. One star. I cannot understand why people queue to get in there. Their choice. Not mine.

Hard Rock Gramado - Chuletas tour must be replicate to ever single HR in the world.

There is a pretty high entrance fee that makes it not really worth it. There wasn’t anything particularly memorable in the menu either. Can be easily skipped.

Amazing tour, worth every second. Every Hard Rock should have one! Chuleta rocks!

Excellent food, the staff is friendly, waiting to get a table is an enjoyable experience because of the rock museum and, more importantly, the food you order comes really fast!

Só cool, and so expensive (yet everyone knows that)

First experience in a Hard Rock Café and I was welcomed with a guided your by Xuleta that when I knew wasn't inplemented in all branches I couldn't believe. This made the experience way better and at some point made me cry.