Whew. This used to be my favorite pizza place when I moved to Cordova in 2019. After the pandemic, the quality of the food was hit or miss, I guess depending on who was cooking that shift. Even with the inconsistency, it’s still been a great place to get pizza, but after tonight, I won’t be ordering from them again. When I received a notification that my pizza had been delivered, I looked outside and saw that it wasn’t. There was a car in front of my house, door open, but they didn’t come to mine. I closed the door and waited but eventually they left. When I called the store, I was told it could be the system and that my order was still out for delivery and to call back in 30 minutes. I called back in 20 because I knew the driver had been to my home and not left the pizza and that they would be closing in 10 minutes. The manager was nice and offered to send a pizza right out but I requested a refund because I didn’t trust the pizza to be delivered. Even though the manager was remorseful, this situation definitely will be the reason I never order from this location again. I don’t know if he ate the pizza or gave it to someone else, but you don’t play with peoples food—especially that late at night 😂. Hopefully my refund will process soon and I won’t have to call back or go up there.

Never Again! It’s not about the Pizza, it is about the level of incompetence! Ordered online, the APP showed 17 min., an hour later my order was still not ready. Walk-ins were ordering and getting their pizza before the online orders. I was not the only one in this situation, and the response from the employees…we can’t control what the app says. Well, I can control where I purchase my Pizza, should have ordered from Papa John’s! At least their estimates are accurate.

I was really disappointed with what I got. I got the meat lovers pizza bowl. I ordered it at 230 today. I got home opened it up and was mad. There was barely anything in there and what was looked old. Can you see how thin this is? There was barely anything in there. I called the store 3 times and got no answer. I will be going back tomorrow to complain in person if I get no results cooperate will hear from me.

A few weeks ago I had a taste for a nice pizza 🍕 which I posted my review on. Today, I visited Marco’s in Lakeland, Tn. Wow, just wow, my desire has been fulfilled with a Large Thin Ultimate Magnifico Garlic Sauce Crust Romasean 🍕. 💥💥💥👍🎙️. Plenty of toppings, crunchy, and hot. You batting 💯 Marco’s. You are truly my go too from now on!

Dug this fire pizza

Always good everything on the menu fresh and hot

We ordered pizzas for a party 36 hours before the party. The lady was super polite, nice, and helped us a lot. On party day they were supposed to be delivered at 4 pm, at 330 pm Marcos called and said they would not be ready at 4 pm. They said they “might be able to be there by 5 pm”. We said we could come pick them up since the party ended at 5 pm. We were told they “probably wouldn’t have it even cooked by 4 pm”. The guy was rude and basically told us there were too many single orders coming in to deal with our large order. I had to leave my child’s birthday party to go out of my way to pick up pizza that I told was no problem the day before. I got there and waited for pizza during my child’s birthday party, instead of enjoying our guests and being with my child.

A decent pizza place that is better than most of the competition. I would still recommend Papa John's over Marco's. But if you prefer Marco's, this is a good one.

I love Marco's Pizza but honestly, this location is a hit or miss when it comes to accuracy of the order. I've had to get refunds/credits before due to my order being prepared incorrectly. On one of the most recent incorrect orders, the pizza had pork toppings on them and I don't eat pork or beef. I will say that I ordered a supreme type of pizza and asked for the meat to be omitted because it's cheaper to do it that way than to order a veggie pizza and pay for the 3 extra veggie toppings that I like on my pizza. So, in fairness, that pizza would typically come with meat. However, they do a horrible job of following other special instructions like "well done" or "cut square". I've never had a problem with customer service when they've messed up an order but it's a nuisance to have to complain about the order not being correct, ya know. Overall, the quality of the ingredients and taste of the food is usually a consistent 4 or 5. Meanwhile, the accuracy of the order is likely to be consistently a 2 or 3. Hey, it's the only pizza place I like close to my house so I'll keep going until they totally screw things up or the customer service turns bad. 🤷🏽‍♀️

love it, also the new cheesy garlic bread is fire!

I was very disappointed this was a waste of time and money half of my pizza had no cheese, and the other half tasted burnt

It is a hit or miss. Some days they make good subs on others..., they lack meat and way to much sauces. Might be a tad bit of language barrier. Other than that perfect location and always greet you with a smile.

Sandwich tasted good, but they were out of bread. Only had flatbread and wraps. I think because it was about 8pm, they just didn't want to make any bread when they ran out.

Good food

Always a nice, clean, friendly atmosphere

Workers are friendly and cheerful

Out of bread at 715? Really? Do they NOT know how to run the ovens?

Live this dubway

It's Subway... Nothing special

Love it

Great place

I'm a truck driver and I have been in several subways this is the only one that they close up or cover the vegetables. The only subway were tomatoes are red red...spinach crispy lettuce as well.

Need lil bit more help

Love this subway they are always give excellent costumer service and the food always fresh

It was clean and the food was put in it's proper places and temps... nothing really to complain about, the staff aren't mean but they ain't just trying to be friendly either that don't mean much really I'm there to eat not find a new bestie lol. Good place for a good sandwich especially with all the deals they always got going on.

Man, very seldom do I feel the need to get online and criticize a business. This is my third time eating here and it was a disaster. I open my box to a rancid smell, I took a step back and thought no way that my pizza smelled like that. Sure enough the pizza rank of a foul smell, very rancid. I ate it anyway and am a little uneasy but the wife opened hers and didn’t smell a thing. She ate it and a few hours later she is sick as a dog. Very sad, my first two impressions of this place were phenomenal. It is a very unfortunate and avoidable circumstance that we are in.

Ok... but kinda cheap on the ingredients

Always great. Atmosphere is awesome, customer service is always on point; I have NEVER had an unpleasant experience here. On top of that, the pizza pies are AWESOME!!

Ordered 5 pizza for a wedding after 2 hours they didn't deliver, then they canceled the ordet.

Really good pizza and service thanks Keegan for always getting my order right ;)

The pizza was good but it was so cold in the restaurant that the pizza was cold by the time we each got a 2nd slice. Yes, we requested that the air be turned up to a more comfortable level.

OMG!!!! The other day my mom and I decided to to Marco's since we haven't been in a minute. The pizza was so hot and good! Amazing! The topping and everything was so fresh! Can't wait to go again.

I can’t recommend this location due to poor policies and customer service. (Go to incredible pizza instead for dine-in or dominos for carry out). I was a regular customer at Marco’s for approximately two years going once a week on a weekday with my mom for lunch and sometimes a second time on the weekend with my husband and children. I always order the exact same thing every time and that has never changed in two years. Over a month ago I came in on a weekday and an employee told me they no longer have lunch specials. I pointed out that there was a sign literally feet away about their lunch specials. He said he thought they did away with them, so we left and went next door to Zaxby’s instead. My husband called later and spoke to a manager who said they still had them. Apparently there must have been a new employee that did not know about the lunch specials. Decided to give them another try and the next time, they were out of drinks… left and went to Zaxby’s again. I called today to see if they had drinks again and they said they did so we came back today and now they say the lunch specials are for weekdays only even though I have literally got the same lunch special (medium pizza and two drinks) for years (many times on a weekend) without issue. I asked him if he could double check with a manager on that as I had been ordering the same thing for years and he refused. This is now the third time I went next door to Zaxby’s. They are getting a lot of my money lately. I highly recommend to consider another pizza place if you want good or consistent service with employees that know what they are doing. To Marco’s: please keep your every day lunch specials and train your employees better… a working drink machine would be great, too. To anyone reading this, I recommend Incredible Pizza on Sundays. Drinks are included in buffet price, lots of selection, they will make pizza to order and if you bring your church bulletin, they have buy one get one free buffets! I did give Marco’s two stars rather than one because they have good pizza and I want to be fair, but the hassle of dealing with them is not worth going. I recommend them ONLY if doing carry out, but I don’t carry out very often so they definitely will be losing me as a regular weekly customer. If looking for a different carry-out option, there is a dominos on Canada rd/Houston Levee that has great specials and very good pizza.

Placed order at 5:28 pm for a Pepperoni pizza and it wasn’t ready until 6:30 pm. This location seems fully staffed but orders are never ready when promised. The lobby was full of customers waiting on their orders and some cancelled. The staff was very unapologetic for the wait and was very rude. I won’t be returning at least not to this location.

Marcos is probably the best pizza right now. The service is good, store clean and efficient, and I always tip whether they deliver or I pick up.

So Friday night we decide to order pizza to be picked up. They tell me pickup is at 5:50. I arrive before that and pizza is not ready. I wait and as soon as I can get someone I ask about the pizza. Still not ready. I see people come in order pizza and leave while I wait. I have been there around an hour and no pizza so I ask again and again they are working on it. 15 minutes go by I ask again and I am told that since I ordered a pizza with a cauliflower crust they can't cook it when it's busy because it's cooked at a different temperature. I have been there over an hour and this is the first time I have heard that. Finally 15 minutes later after waiting about an hour and a half pizza is ready. I take it home and of course the pizzas that were regular crust are cold because they were ready an hour ago. Probably should include this fact when ordering a pizza with a cauliflower crust

I order from here at least once a week sometimes twice for family movie and game day. My order is always hot and correct. However, today (Friday, September 22, 2023 at 6:30pm), I ordered my usual and found something in my pizza. I’m unsure what it looks like. I called for a cash refund even though we paid using a card and was told that it wouldn’t be a problem. I let them know that I was bringing the boxes of pizzas back as well. I get here only to be told “it’s a burnt olive” and “there is no way for us to refund you in cash because it would make us short on cash.” I’m still unsure how $23.01 in cash will make you that short. But, ok… Seeing that I was a loyal customer, I expected to be accommodated since this was my first issue and refund request. 🤦🏽‍♀️ I was able to find a picture of the card we used because my husband had already left for work with it. The GM, Don Starbarg, refunded the amount onto my card. I’m guessing it will take 3-5 days before it’s credited back. While I was there, I overheard another customer call in requesting a refund as well. Maybe it was a hectic day for them and the pizza quality was off.. Don and the shift lead (a black lady) were assisting with my issue. She gave me his name but refused twice to give me her name which seemed extremely odd to me. Especially, since despite their demeanor towards me, I feel our interaction was still calm and respectful. I even said it was to make sure I knew who to talk to if any issues with my refund. She still refused. It came off as unprofessional to me.

Ah, Marco's Pizza, a place where dreams and mozzarella are supposed to mingle in harmony. Picture this: a Big Cheese Pizza, the crowning jewel of their menu, something I've tasted before and thought, 'Hey, this isn't half bad for pizza that isn't made by an Italian grandma.' So, I order it again, expecting the same delightful experience. But wait, what's this? A culinary plot twist! Instead of the perfectly cooked mushrooms, which I assume should be gently kissed by the oven's heat, I find raw mushrooms just thrown on top like an afterthought. It's like they decided at the last minute, 'Oh, these fungi need a home, let’s evict them onto this pizza.' I mean, if I wanted a salad on my pizza, I would've asked for one! The mushrooms were so raw, they could still tell stories of the dark, damp soil they came from. Eating this pizza was like going on a treasure hunt, but instead of treasure, it's just disappointment. And let's talk about the cheese. Ah, the cheese, which should be the star, seemed to have given up all hope, overshadowed by the uncooked mushroom fiasco. It was as if the chef looked at the pizza and thought, ‘This needs something… I know, uncooked mushrooms! That’ll surprise them.’ Surprise indeed, but not the kind anyone would want. The pizza was a confusing juxtaposition of hot and cold, like watching a Christmas movie in July. In the end, the only thing this pizza managed to cook up was my disappointment. Marco's, you had one job: to cook the pizza WITH the toppings. Not rocket science, folks. Next time, I'll remember to specify: 'Please cook all the ingredients.' Or better yet, I might just stick to making my own sandwiches. At least then, if there's a raw mushroom, I'll have only myself to blame.

This is the second time I’ve ordered from Marco’s this month. I have to say I am extremely dissatisfied with the customer service of the delivery driver and the false lies he’s spreading to customers. This is the second time he’s came to my house and I have cameras and he’s told me “we’re not allowed to take change.” So if I pay for my exact order total what do you mean you can’t take change. It feels like he’s pocketing money because if I were to pay with a higher bill or higher amount than my total how would you then compensate me back for my change? Also on the two occasions that I have ordered my food has not been the best quality it doesn’t taste good or it’s either cold. Who wants cold pizza?! Hopefully you all can figure these issues out amongst you guys store and company because this looks bad

If you want pizza and wing, don’t go here. Trash wings were half way cooked and the pizza is 3 inches of crust.. don’t waste your money

Last minute decision for dinner. They fixed our pizza quickly and it was very good.

I've ordered from Marco's twice and gotten great service a great pizzas. Gonna be my go to pizza joint

Good pizza , Great salad high prices. Staff seemed overwhelmed sadly.

This is how elite businesss' are operated, good ole fashioned Service friendly folks and the pizza and the all the menu items are the best by far, including the delivery drivers!!! we salute you Marco's;!!

Fast service and make time. Pizza was excellent, do yourself a favor and ask for the garlic crust. Much better than that fast food pizza place.

The pizza 🍕 was great, and so was the service!

Good pizza

Great pizza

Love their uno pizza and greek salad.

Called for a delivery pizza at 6:11 pm and at 7:50 and two calls to see where it was I still did not have my pizza No excuse for such a delay, especially when I was told 45 minutes when I ordered.

They wear not wearing their mask.

My go to pizza place.

Some of the best pizza around and they seem to try and put out good pizza.

Good food and service!!!

I love this place..They customized my pizza as I wanted. As I am a pure vegetarian they helped me to figure out which sauce goes on vegetarian pizza. Would come for sure again.

Great food and service

The guys made a little mistake on the order which wasn't a big deal but they handled it very well and took good care of us. The pizzas are great and the people working there are awesome too!

Very good service and food is good too.

My pizza was good. But had to wait a long time for my salad which was also good. Pizza and brownie were ready long before yhe salad was prepared. Was in the store approx 45 mins. Too long of a wait which is the reason for four stars instead of five.

Great pizza, quick service

Food is always prepared fresh and just the way we order it

I like this pizza, it's a bit of a cross between Milanos and Papa John's. They were a bit understaffed at the counter but the wait wasn't too long.

(Translated by Google) Very good (Original) Muy buenas

Good pizza great subs have you recommend the chicken club cheesy breads fairly well and plays very nice pricing average highly recommended

Very good pizza and wings.

Pizza always good and hot

Friendly atmosphere, amazing pizza and perfect delivery time!

Good crust

The pizza was impeccable and the staff were friendly and welcoming.

Okay

We waited almost 2 hours for our order that was to be delivered in 30-45 minutes and our food isn't right. We had the same issue when we ordered carry out.

I really like Marco's Pizza 🍕. The food was great, fresh and fixed as ordered.

Great pizza and the sauce is awesome.

Best pizza you will ever eat!

Best pizza I've ever had!

The best pizza available in Lakeland. Always throughly cooked and packed with toppings! I eat here weekly, the pizza is perfect everytime.

Enjoyed the food and customer service