1/5 Sylwia M. 4 months ago on Google • 25 reviews
I
have
never
felt
so
badly
treated
by
a
doctor,
what
an
impudence
and
zero
empathy!
This
will
be
a
long
report,
but
it
is
important
to
describe
the
whole
situation
and
the
whole
truth.
I
had
my
first
appointment
in
this
practice
with
Dr
Mückenheim
in
October
2023.
Since
I
was
pregnant
and
had
a
toothache,
I
wanted
to
get
help
quickly.
The
dentist
examined
all
my
teeth,
his
assistant
entered
everything
into
the
computer
and
after
15
minutes
he
said
there
was
a
lot
to
do
and
I
had
to
make
a
new
appointment
because
he
didn't
have
time
to
treat
me
any
further
now,
too
not
that
tooth
that
hurt...
I
said
that
I
was
going
to
Poland
for
Christmas
and
that
my
uncle
is
a
dentist,
so
if
he
finds
time
for
me,
maybe
he
can
do
some
fillings
for
me.
The
assistant
said
I
could
even
take
a
photo
of
the
screen
where
she
wrote
down
exactly
which
teeth
needed
a
filling
and
explained
everything
to
me
exactly
what
each
marking
meant.
I
thought,
OK,
maybe
my
tooth
isn't
that
bad
and
made
another
appointment
at
this
clinic.
The
next
appointment
wasn't
scheduled
until
the
end
of
January
2024,
which
made
me
a
little
worried
about
having
to
deal
with
toothache
for
so
long
since
I'll
be
eight
months
pregnant
in
January.
Luckily,
my
uncle
in
Poland
did
all
the
necessary
fillings
in
a
two-hour
visit.
After
that,
in
January,
I
still
went
to
my
scheduled
appointment
and
my
husband
also
got
an
appointment
as
a
new
patient
right
after
me.
When
I
registered,
I
said
that
I
would
like
to
go
first
because
I
definitely
have
less
work
to
do
than
my
husband.
As
Dr.
Mückenheim
found
out
that
I
was
in
Poland
with
my
uncle,
he
shouted
at
me
that
I
had
wasted
the
time
he
had
planned
for
me,
that
we
should
have
5
fillings
and
that
we
can
now
save
the
appointment.
I
told
him
that,
firstly,
I
wasn't
sure
if
everything
had
been
done
and
if
anything
else
needed
to
be
done
and
that
I
wanted
him
to
do
another
follow-up
check.
Secondly,
I
had
already
told
him
in
October
that
I
had
a
toothache.
And
instead
of
him
helping
me
back
then,
I
would
have
to
make
a
new
appointment.
Plus,
my
husband
is
there
and
if
we
don't
need
that
much
time
with
me
then
my
husband
will
be
happy
to
get
extra
time
for
his
teeth.
Dr
Mückenheim
ignored
me,
got
angry,
left
the
practice
and
left
me
alone.
I
have
the
impression
that
this
practice
is
not
there
to
help
patients
but
only
to
make
money.