Late December I went to ‪Atwater Brewery‬ in Grosse Pointe for a drink only to be racially profiled and had the police called in an attempt to have me escorted out of the business by their bar manager, Amber. I left without incident but not without humiliation, disappointment and anger. I reported this incident and recently received a letter. The apology was just as insulting as the actual incident. The letter was void of any mention to the discrimination and extreme measures of calling law enforcement for something unwarranted, and grossly undermined the incident to Customer service issues due to volume. The owner didn’t respond or acknowledge my initial complaint and blocked me on LinkedIn. The night of events began with the question from Amber the bartender. “Are you eating?” My guest and I replied, “Yes.”  She slid the menus in front of us. A few minutes passed and Amber the bartender returns to ask if we are ready to order. Looking at the new menu I hesitated just to be interrupted with “I have other things to do. So I’ll come back!” Taken aback by her impatience, I just proceeded to rush my decision. A minute goes by and a lively group of 5 walks in. They are immediately met with pleasantries from Amber the bartender, menus, silverware and water. My guest asked me with a confused look, “Why didn’t we get any wa....” as soon as she could finish her sentence Amber the bartender walked up to us and said “ They got water because they asked, you didn’t.” And proceeded to walk away. I asked a nearby waiter could we move elsewhere. He meekly responded “its a busy night”. I then asked, “can I speak to the manager?” and he replied “she is the manager”.  I saw how stressful and uncomfortable the situation made him so I just said “thank you brother, it’s not your fault.” At that point I was pretty fed up and asked for my order to be cancelled. She yelled in the middle of the bar pit. “CANCEL THEIR ORDER! THEY DONT WANT THIER FOOD! THEY WANT TO CANCEL IT!” As if she was intent on humiliating us in front of the other guests. I looked around to see who was witnessing this and noticed we were theonly African American patrons there. I saw the open mouths of shock on the other customers faces. Amber immediately brought over the bill and I asked Amber the bartender “What did we do to you? I’ve noticed you treating everyone else with great customer service expect us. Why?“ I assumed this was Amber the bartenders “Ahaa” Moment because she took a step back, clapped her hands and said  “Ohhhh you’re THOSE type of people!” I asked in shock, “What type of people are those?” My guest interrupted by saying “Stop, you’re embarrassing yourself” to Amber.  Amber then went on insulting my guests appearance. I was floored.  I even looked around for help. I was in shock this was happening!  When I wrapped my head around the reality of the situation all I heard was “I don’t have to serve you and I would appreciate it if you leave my establishment.” I said, “You’re kicking us out of here because of your customer service? You don’t own this place.” She replied, “I do, and I am calling the Grosse Pointe police!” She got on her cell phone and described our appearance and added we were two unruly customers as she yelled at us walking out,  “Yes I’m calling the police” with a pose and a smile. In this climate and in the Grosse Pointe area at a bar that is frequented by many ethnicities, Atwater should take better care in the way it handles and informs situations to the police. We are more than just a hostile narrative people paint our skin to be. We are not “those type of people” because we want the same service and pleasantries every one else receives. Are we asking for too much? Is there an extra charge for receiving unbiased customer service and respect?! #sharerelentlessly

Jennifer and Len made our experience there great. We got the pepperoni pizza, a dirty blonde beer and a cocktail. Everything was phenomenal. Jennifer told us there was a review stating that the pizza tasted frozen and that is far from the truth. Even though it was a basic pepperoni pizza it was one of the best I’ve ever had. I would definitely go there again.

Waitress was the greater, very rude and unprofessional. We left because we didn't want to deal with this type of service. On our way out, other customers were complaining about the same behavior, decided for drinks only. At Water used to have the best service. Being disrespected as you enter is not inviting to this establishment.

We had a great time this afternoon!!! Jennifer was awesome!! She was knowledgeable on all the different beers and a lot of fun!! Super cool place. The mustard is delicious!!!! The mint double decadent was incredible!!! The little petty Shandy was so refreshing!!! Can't wait to come back!!!

We went here for Sunday brunch with our 2 pups. The patio was beautiful with stakes next to the tables for the leashes. The staff were attentive to both us and our pups, making sure they had a cup of cold water on this warm Sunday morning. My husband and I each had the Breakfast Burrito, mine without cheese, and we loved it. The chipotle mayo was a delicious addition to the burrito. For drinks, I had the Prickly Pear Vodka soda and my husband enjoyed a beer (I can't remember the name). We will definitely return in the future.

I had such a great time hang out at Atwater. It was our first time there and the bartender Holly was so cool. She not only introduced us our new favorite beer, but she also gave us grate recommendations on my upcoming trip to the UK. If you ever get the pleasure of sitting at the bar with her as your server ask her about her travels she has been everywhere!!! Over all 10/10 experience great food, beer, and people.

Excellent place to enjoy with friends and family. This location was renovated from a old church and has so much history and beauty with the stone facade and stained glass windows. Bartendar was great and so was the atmosphere. Didnt dine in today, only drinks but I will return for more of what they have to offer.

I have noticed the quality of food has gone down even further in the last couple of visits. Service is average and over few years Things have not improved. whereas their prices have increased overtime, We were there a week ago and ordered tacos. The corn taco was hard like dry rubber and could not be chewed despite trying. Chips and salsa had no flavor. Except for one or two beers everything else is average to below average. I would not recommend this place to anyone it is a complete waste of time and money, too bad such a beautiful building is taken over by such a business in a small town, however there are better options within a block. I think Covid is not an excuse that can be applied here since they still have a lot of business.

No one answers the phone for carryout.

Didn’t get what ordered and Terrible food !! Split bill with my friend with credit credit. She paid 20% tip on the total amount. A few days later when I checked my bank statement an extra 20% on total had been included on my bill!!!!!!! Stay away!!!!!!!!!!

Unfortunately Atwater’s Management Team/Owner prides themselves on disrespecting, humiliating and unnecessarily profiling individuals who seek to patronage this establishment. Therefore, we refuse to return ever again and most certainly would not recommend this Beer Hall to family, friends, tourists or anyone seeking to receive basic level or in our case, stellar customer service.

My kind of open air bar. Pandemic compliant with class. Thanks for your great brews and fine service.

Nice place, different atmosphere than other breweries, friendly people and awesome food

great atmosphere, good food and good beer

Cool atmosphere. They frequently closed the kitchen before 9 though, when their open until 10. We walked in at 8:35, waited, they gave us food menus, then the waiter came back at 8:55 saying the kitchen was closed, then proceeded to take a drink order. Disappointing.

Going to Atwater can be a great experience or a disappointing one depending on...well...I have no idea what controls the lack of performance. My family and I have been dining at the establishment for years and have notice the menu and staff change over and over again. (Even for a restaurant... turnover seems high) Food menu has become more and more limited through the years and consistency has never been their forte. It is a neat little place and they have put out some decent beers throughout the years. (When they make enough). Not sure what the problem is but hope the get it figured out some day. Cheers

The atmosphere and vibe are perfect, then add an OUTSTANDING staff and you are set for a fun time. I have visited Atwater in the park many times, and they never let down great food, great beer, and great service! I’ll be seeing you again soon!

Enjoyed our evening with best friends at Atwater in the Park. Our group sampled many of the beers and some of the food. The huge hot and salty German Pretzel with three kinds of cheese was a hit. The sausage dishes and my chicken and waffles were very good. I'm not really a beer drinker. On a warm day, I do like a crisp sparkling cider. They had one cider beer on the menu. Not very sparkling, but good enough for me. The beer connoisseurs in our group enjoyed tasting their way around the menu. The dogs were treated to ice water and really enjoyed their night out with their owners.

Questionable practices. In our last visit the bill came and I gave my credit card. When she brought the card back with the slip to sign she said “it may look weird, I forgot to add the lemonades”. So she had actually added $5 THEN ran my card without informing me of the change. That’s just not cool. You can’t give a person a bill for one amount then charge another. Also, the fish tacos used to be amazing. They aren’t now. It’s all around disappointing.

I liked this place until 2 days later when I looked at my credit card statement. My bill was $42. I tipped her $10 in cash. So my bill on my credit card should have been $42. It was $50 on my statement. The assh0le waitress took it upon herself to scam me out of $8. I tipped her $10 on $42 I think that’s more than okay. So she got $18 out of me. I called and left the manager a voicemail and never got a call back. So check your credit card receipts from here people they will scam you and clearly management doesn’t care either! I posted the copy of my receipt with the servers name on it as well! Thank you Jessica M for trying to rip me off!

Pretty cool place.

Had the gluten free vegan pizza this time. It was ok.... It was nice to have vegan chorizo and vegan cheese. The crust was very under done on the bottom, and around the edges, well done. It kind of reminded me of a hot-pocket in flavor, which was a cool throwback.

Atwater makes a variety of great beers in my opinion. So going to their brewery and enjoying them on tap is a no brainer. Obviously this used to be a church and they've done an amazing job converting it into a brewery. This would be the place to be for Oktoberfest.

Went in for lunch on a spring day. Nice outdoor and indoor seating. Built in an old church, nice decor on the inside. Food was okay for what we tried. Party of four got in no problems around 2pm. Wait staff was friendly and trained well. Filled up on appetizers. Not much of a menu. As always we got the soft pretzel as accompanied with our Philadelphia friend ranking the soft pretzel as pretty good. Pics show options. Pizza was ok, good for a loose vegetarian guest. Truffle fries didn't meet expectations at all. Really just a place for beer which they have a full round bar backed by church stained glass. Fun for a brewery. Met expectations. As a foodie I'll give it 3 stars for what it was and had to offer.

Absolutely gorgeous brewery. It was built in an old church and they left the stained glass windows and other touches within. There was a nice outdoor patio as well. Plenty of delicious drinks and the food was very good. The brewers bread was delectable and the pizza was solid. Would like to come back and try more of the menu!

Sorry I can't afford your menu! Charging a arm and leg for a veggie burger. Thank god I didn't get fries.

I understand it was a holiday, maybe you shouldn't opened... But we were absolutely disappointed. We have never-ever seen a pizza that was so pitiful looking and tasted so horrible. What a total waste of $13. The description says "basil" - no basil!  Don't even put pizza on the menu if it is going to be the worst pizza in Detroit.

Atwater was so nice! We went during a live band on Friday night and though we couldn't sit outside (wait time was too long and we were hungry), the inside was just as nice and open. The food was delicious and our bartender was the sweetest! Really good beer, really good atmosphere.

The building is incredible and this place has so much potential. We had dinner there yesterday and the food was terrible. Cold. Burnt. And bad service. Way over priced for the quality of food and service. On a positive note the beer was tasty. Overall this place definitely has potential. Need new ownership or management.

Oh my lord, the mushroom pizza was to die for. Loved the white sauce on it with the little bit of spice. Delicious! Not to mention the ambiance in this place is great. Excellent service by the way!

Small beer garden outside of the converted church. It is a nice space and it looks like they are continuing to invest in the property.

Lovely experience. Awesome food, great service!

Great service and food. Nice people.

Had great food and a wonderful experience here. I forgot my credit card and had just short the cash on me to tip my server who was wonderful and very understanding. I just wanted to post this so he gets at least the recognition that he deserves even though I might not remember his name... If anyone knows who this is please thank him for me and we will be back to repay the favor.

This is definitely where the town turns from black to white, and where all the wealthy folk hang out. Nonetheless this hipster joint brings life to the area and the food and beer is amazing.

I am out to find the best chicken sandwich....this was a disappointment. I will say this was the best chicken in a sandwich that I've had, just the right breading and crisp fried outside with not dried out inside. However they put a red dressing on it, almost like a Catalina French dressing, this definitely does not belong, it made the sandwich sweet and awful. The house potato chips come as a side, I would choose to upgrade to fries or onion rings for additional charge. The chips are fried extra long almost burnt but not black. When I was going to place and order, the attendant let me know of all the things they were out of, I jokingly said it would probably be easier to tell me what you do have. The patio is lovely, however there is no shade umbrellas so be prepared for full sun on days when it shines. To sit on the patio, you do need to go inside to place and order, then they'll give you a number and bring the food out to you.

Pierogies, salted pretzels, lovely beer and really nice atmosphere.

The German platter was good. I liked the smoked beef and warm potato salad. The doughnuts weren't that good. Nice outside atmosphere. The ball parker slider was good.

Food and beer was amazing. The atmosphere has a very chill vibe, perfect for great food and drink with friends.

Good beer cool atmosphere and the big ole pretzel what else could you ask for!

We ate here last night and it was awful. Our waitress was working solo with no support. We had to flag her down every time we needed anything. It took over 45 minutes to get our food and once it arrived everything was cold. The chips for the nachos were tiny like the ones you find at the bottom of the bag. Quesadillas were cold on the inside and char burnt on the outside. The food was so bad that we didn’t eat much of it. We told the waitress and she took off our two kids lemonades (they were $5 each) and the black burnt quesadillas. Our bill was still $75 and we left hungry because we couldn’t eat much of the food it was that bad. She came up to get our check and we told her again the food was awful and her reply was Yeah I know the kitchen is really bad tonight I don’t know what’s going on. But she still charged us for all the inedible food. Don’t get it. I heard it was better these days but it’s actually worse than ever.

If you catch it on a sunny day, and not a lot of people there, this is by far the BEST place to have a beer in metro Detroit. Atmosphere is amazing outside on the patio. Interior is super cool too.

Great beer! Great food! Great time!

Very seldom do you find a brewery where the drinks are amazing and the food is great as well. The menu of beers is extensive and the food offered will please any palate from vegan to meatatarian.

Beautiful brewery inside and out. Had a great experience with the servers, beer that we had, and patrons. It was just a lot of fun. We didn't eat this time around but the dishes we saw served looked great. A lady next to me had the fried fish and it smelled wonderful, was becoming hungry even though I already ate. Next time I find myself in the area I will definitely stop in.

Good beer. Not all menu items were available. What we had was good. Awesome atmosphere! Restrooms needed attention and they were not busy.

Awesome. In a church. Cute downtown. Great menu. Delicious beer, sparkling water and fun cocktails. Great service.

Tasty hops!

This place used to be amazing, their burgers used to be great. The new menu they have now is better than the previous one which was basically hot dog sliders. Still wish they would bring back more off of the original menu. Edit- I don’t understand this place at all anymore. They changed their menu quite a while ago now and it did get better. But just a few months ago something changed again and it has just totally turned us off of going back again. The final straw was when our appetizer came out after we had finished eating our meal. No apology, and our waitress didn’t even seem phased.

Great Biergarden atmosphere, friendly staff, killer burgers, tasty craft Beirs..

Terrible service rude Manager name Amber who racial profiles. Management will also ignore anyone who mentions it, save your money.

Large selection of good beer. The food we had was good too. I highly recommend this brewery in a old church.

If i could give it 0 stars i could. They have their local customers that they treat great. If you are a new customer, you have to have the complexion for the protection. And the poor treatment of select people is well insalted by the other customers and staff. Sad how many bystander their are.... **Gross Point Location!!

Seriously just paid for a $15 cheeseburger with bacon and no cheese on it. These restaurants are getting out of hand with prices of simple things, like a burger. Hipsters ruin everything.

Good food ok servas

There were 2 private events happening. No problem. It was the first time we were there. No table service, no instructions. Had to ask diners at the next table how it worked to get some food and drinks. Very poor set up in that manner.

Bartender bragged everything was fresh not frozen. Well the onion rings I ordered were straight out of the bag in the freezer and were served COLD.

I absolutely love the beer, large selection and a great place to grab a sampler. The building itself is great and visually fun. The food: It's ok. The ideas are there, but the execution is poor. Tried the poutine and it was disappointing. The curvy fries are great and gravy sounded good but it was not warm enough when put together. My dinner mate got the wings which were ok, not bad but not great. If you want beer and don't mind slightly over prices food that can be disappointing. This should be on your list.

Staff is very attentive. Friendly, but not overwhelming. Got my orders correct and had great recommendations when I wasn't sure what to order.

Atwater in the Park is a terrific tap room. An extensive selection of fresh brewed beers and a very good menu of bar food, plus pizza and several entrees. But the star here is the place itself - an excellent reuse of an old church. The original sanctuary is now the main tap room. It's very cool. You enter the building by walking through an old court yard. In nice weather, this is where you'll want to be. This is a very family oriented establishment. When the court yard is open, there will be several corn hole games going on along the sides of the court yard. It's all great fun. Check it out. You won't be disappointed.

Good beer delicious pretzels.

We sat outdoors at nicely spaced tables. Nice lighting. Great atmosphere, and after 9 pm it really cleared out so we enjoyed the evening without a maddening crowd. The hot pretzels and beer were fabulous, but we didn't intend to eat dinner, so I can't speak for the food. Glad we spent a lingering summer evening on this patio.

I saw your place the YouTube channel Chills and said your brewery was haunted it used to be an old church. I wish I could go there and see it for myself, your beers and food look delicious.

Food was a little bit of a let down. Not terrible but not as good as it sounded. Service was extremely slow and they were not busy on the night we went. Server wasn't very friendly. Beer selection is great and worth the trip alone but I wouldn't ever go there for just the food.