Guatemalan Adventure Tours & Tour Operator image

Guatemalan Adventure Tours & Tour Operator

Travel agency Tour operator Sightseeing tour agency

😠 DO NOT USE this Agency. Hello everyone thinking of using this company. My husband and I were planning a trip with this company and payed $840. This was a month before Covid happened so we had to cancel the trip. Since this happened, this company has refused to give us a refund or extend our voucher.... People often mention tour, company, hotel, trip, Guatemala, guide,


Address

13 Calle 3-40 zona 10 Edificio Atlantis Local 50 Guatemala, 01010, Guatemala

Website

www.guatemalanadventure.com

Contact

+502 2410 8260

Rating on Google Maps

4.40 (35 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 6 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 6 pm
  • Tuesday: 8 am to 6 pm
  • Wednesday: 8 am to 6 pm
  • Thursday: 8 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: tour (11) company (9) hotel (9) trip (7) Guatemala (7) guide (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Carolina F. 3 years ago on Google
    DO NOT USE this Agency. Hello everyone thinking of using this company. My husband and I were planning a trip with this company and payed $840. This was a month before Covid happened so we had to cancel the trip. Since this happened, this company has refused to give us a refund or extend our voucher. We have tried many times to communicate with them and they are not answering the phone or reply to our emails. I am a Guatemalan Citizen and I am embarrassed that this company is taking advantages of this pandemic to steal the money from clients! If you are traveling to Guatemala, DO NOT USE THIS COMPANY, they are stealing money from two hard working teachers in the middle of a pandemic. THIS COMPANY DOES NOT CARE ABOUT THEIR CUSTOMERS AT ALL! If something goes wrong with your trip, you’ll be on your own.
    1 person found this review helpful 👍

  • 5/5 Brad Z. 2 years ago on Google • 118 reviews
    We used this tour for our own private tour that they curated. Everything went smoothly. Our tour guide Belisario was wonderful. Hotels they used were top notch and overall very affordable!

  • 5/5 Chef C. 1 year ago on Google • 99 reviews
    My tour guide was great she the best and helper was so nice please make do something for great employees. Overnight trip was worth pay extra have private tour. Great hike and just great time please take care your staff.

  • 5/5 Susan S. 4 months ago on Google • 39 reviews
    We used their service for transfers to and from Copan Ruinas. The driver was excellent, always punctual and helpful at the border crossings. The vehicle was in good condition and comfortable for our needs. All communication was quick and responsive. Will use them again and recommend them highly.

  • 5/5 Luis R. 4 years ago on Google • 12 reviews
    Great place, love Guate

  • 5/5 Deborah H. 8 months ago on Google • 6 reviews
    Guatemalan Adventure Tours orchestrated an incredible 12-day journey for me and my teenagers. With the attentive care of our amazing driver & guide Oscar Calderón, we explored captivating sights and felt safe at every step. Our accommodations were superb, and the custom itinerary, expertly planned by Lorenn Hernández, perfectly blended my ideas with her expertise. From bustling markets to ancient ruins, this trip surpassed all expectations, leaving us with cherished memories and a deep appreciation for Guatemala.

  • 5/5 Maggie K. 3 years ago on Google • 4 reviews
    Our travel agency hired Guatemalan Adventure to drive us from the airport to our hotel in Antigua and then back to the airport from our hotel in Guatemala City. Both drivers were very nice, on time and made sure we were comfortable during the ride. I highly recommend this company! Hope to do a tour with them when we go back to Guatemala.

  • 5/5 José Carlos S. 6 years ago on Google
    Sin duda alguna la mejor agencia de viajes para conocer Guatemala y su entorno. Nuestra experiencia contratándolos desde España ha sido increíble. Su eficiencia y su profesionalidad ha superado nuestras mejores expectativas. Mi recomendación para cualquiera que quiera conocer la zona.

  • 5/5 Guillem Rubió B. 1 year ago on Google
    (Translated by Google) Very well (Original) Muy bien

  • 1/5 Carolina O. 5 years ago on Google
    (Translated by Google) My package with Interjet included transportation, when I arrived there was a page that said Marcia Carolina, maybe I thought it said MARIA and I approached, the man told me "Are you MARCIA Carolina?" and sorry for my mistake, I answered no. 5 minutes later he yelled at me to come closer that maybe it was me, and he showed me that the destination was the hotel of my reservation and he began to scold me that I had become intense, that if there was a letter left over what would it cost me to guess what that was me. On the way, he offered us the shuttle service to Antigua for $ 200 when it cost 22 at most with Uber. For the return I had to struggle to communicate with them to know what time they would pass. My name was still wrong = (The worst thing is that the hotel had transportation service included in the stay. (Original) Mi paquete con Interjet incluía transporte, cuando llegué aparecía una hoja que decía Marcia Carolina, a lo mejor pensé que decía MARIA y me acerqué, el señor me dijo “Usted es MARCIA Carolina?” y apenada por mi equivocación, contesté que no. 5 minutos después me gritó que me acercara que a lo mejor sí era yo, y me enseñó que el destino era el hotel de mi reserva y me empezó a regañar que yo me había puesto intensa, que si sobraba una letra qué me costaba adivinar que ésa era yo. En el trayecto nos ofreció el servicio de transporte a Antigua por 200 dólares cuando en Uber costaba 22 cuando mucho. Para el regreso tuve que batallar para comunicarme con ellos para saber a qué hora pasarían. Mi nombre seguía equivocado =( Lo peor es que el hotel tenía servicio de transporte incluido en el hospedaje.

  • 5/5 César R. 4 years ago on Google
    (Translated by Google) Excellent. The young Marcia Ponce was attentive at all times to answer each of the queries about the tours. The guide Christian López super helpful, attentive at all times to give us information and take us to very interesting places. (Original) Excelente. La joven Marcia Ponce estuvo atenta en todo momento a responder cada una de las consultas sobre los tours. El guía Christian López súper servicial, atento en todo momento a darnos información y llevarnos a lugares muy interesantes.

  • 5/5 Cherie Y. 4 years ago on Google • 2 reviews
    My husband and I were impressed from our first tour to the last, (3 guided tours booked). For our Tikal tour we were greeted at our hotel by Henry on time and taken to the airport. After driving us to the airport for our trip to Tikal, we realized we needed our passports and had to return to the hotel. Henry Had not left because he wanted to be sure we boarded. He understood our situation and got us back to the hotel and to the airport in time to catch our flight with not worries. Our Tikal tour guide, Manuel was very knowledgeable about the Mayan civilization and took us safely through the jungle to unimaginable and spectacular views while goading us on to climb yet another pyramid and temple. He made it super fun! We then did the Lake Atitlan and Santiago adventure and then the Pakaya Volcano on horseback with our wonderful guide, Davis. He always took us to the best food places we would have never found on our own. We learned so much about Guatemala! We loved the little cafe and the wonderful coffee too. Everyone was so very nice! The adventures were wonderful and we got to see the beautiful sights, sounds and colorfully dressed people at the markets. I would highly recommend this tour guide company as we always felt very safe and assured that we were getting a tremendous value!

  • 5/5 Eli P. 11 years ago on Google • 1 review
    Trustable Tour Company in Guatemala

  • 5/5 Charlotte A. 1 year ago on Google • 2 reviews
    Great company. We had a real good trip with them in December 2022. Thankyou G.A. :-)

  • 5/5 Karen E. 3 months ago on Google • 2 reviews New
    We have just completed a tailor-made tour arranged by this company. We organised it with them from the UK and found them professional and helpful. We have spent four weeks touring with a hire car, and Guatemalan Adventures booked all our hotels for us, recommended which sights to see, and organised some guided tours for us. We have been very pleased, everything ran smoothly. We would highly recommend this company. Thank you Lorenn!


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