1/5 Sarah G. 10 months ago on Google • 1 review
I
have
been
going
to
Waxonomy
(previously
Bare
Essentials)
for
roughly
2
years
for
the
Brazilian
half
&
half.
I
am
ALWAYS
5
minutes
early
to
my
appointment,
usually
leaving
work
slightly
early
to
get
there
on
time
as
it
is
a
30
minute
drive
from
where
I
live.
Unfortunately,
I
was
max.
10
minutes
late
to
my
appointment
today
due
to
unforeseen
construction
closing
a
main
road
in
Guelph.
My
appointment
was
at
4:45
and
I
called
at
4:40
to
inform
them
that
I
would
be
late.
I
got
to
Waxonomy
at
4:55
and
was
told
that
they
would
have
to
reschedule
my
appointment
as
the
next
person
came
in
so
they
took
her
early
(I
let
them
know
on
the
phone
previously
that
I
was
driving
30
minutes
into
Guelph
for
the
appointment).
My
appointments
have
always
taken
less
than
10
minutes
so
I
was
shocked
that
I
couldn’t
be
accommodated
whatsoever,
but
the
next
customer
could
be
taken
in
5
minutes
early
during
my
scheduled
appointment
time.
I
wasn’t
going
to
leave
a
review
as
I
have
worked
in
customer
service
my
whole
life
&
don’t
like
being
the
person
to
complain,
but
seeing
other
reviews
I
see
that
this
is
a
common
occurrence
and
they
do
not
accommodate
people
even
if
they
are
only
5
minutes
late
(including
a
pregnant
woman
in
another
review).
I
have
never
in
my
life
had
an
appointment
cancelled
on
me
for
being
slightly
late,
especially
if
I
call
beforehand
to
inform
them.
They
book
appointments
back
to
back,
leaving
no
wiggle
room
for
any
unforeseen
circumstances.
With
the
services
they
provide,
at
least
5
minutes
lieu
should
be
left
between
appointments
for
sanitation/cleaning
purposes
in
my
opinion.
Unfortunately,
I
can
no
longer
justify
the
drive
to
visit
Waxonomy
for
fear
that
being
slightly
late
means
I
drove
an
hour
for
nothing.
With
the
prices
continuously
going
up,
it’s
probably
for
the
best
that
I
find
something
closer
to
me
anyway.
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