Paras Studio Service Apartment Near Artemis Hospital, Sector 51, Gurgaon image

Paras Studio Service Apartment Near Artemis Hospital, Sector 51, Gurgaon

Hotel

😠 Dear Mr Prashant, I myself had spoken with the front desk person atleast twice regarding the booking and checking timings. and he did not inform me about any additional early chekin charges. Also when we arrived at the property around 8:30 am your staff responde was "WE DO NOT HAVE A ROOM FOR YOU" .... People often mention stay, service,


Address

167P, Artemis Hospital Rd, Sector 51, Gurugram, Haryana 122413, India

Website

www.thelodgershospitality.com

Contact

+91 99714 42555

Price rating

$32/night

Rating on Google Maps

4.90 (303 reviews)

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Featured Reviews


Frequently mentioned in reviews: stay (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Aja 6 months ago on Google
    Dear Mr Prashant, I myself had spoken with the front desk person atleast twice regarding the booking and checking timings. and he did not inform me about any additional early chekin charges. Also when we arrived at the property around 8:30 am your staff responde was "WE DO NOT HAVE A ROOM FOR YOU" . This was the second time that we had made an advanced paid booking and your front desk denied room availability. Also the problem was I myself was unavailable at the time of checkout hence I couldn't speak with the front desk person myself. Also we made the made complaints regarding the tv and wifi twice. They had changed the TV once but that one too didn't work. So kindly ask your staff to be truthful to you before blaming the the customer. This was a really bad customer experience. I hope you improve the customer service as your employees made multiple mistakes and then blamed us for it. One thing is for sure your response cannot be an excuse for the bad service you have offered. I truly hope no one else has to face such circumstances 🙏
    1 person found this review helpful 👍

  • 5/5 Ishakh K. 5 months ago on Google
    It is a new property, clean and well kept. Fully equipped kitchen and very nice linen. I enjoyed my stay to be honest though it was just for a day. Recommended 👍

  • 5/5 Prateek B. 6 months ago on Google
    The most spacious and the best service ever. The receptionist is always active. The service is quite fast. The cleanliness is perfect. This is our 2nd time here and we are planning to come here again. Every market and clubs are around this area. Very nice!

  • 5/5 Suryapratap S. 6 months ago on Google
    Loved the stay, top notch service in a budgeted price. Cooperative and humble staff, excellent location and parking place is also available, highly recommended.

  • 5/5 vipul s. 5 months ago on Google
    It was a really amazing stay 1. Ambience was amazing great 2. Smooth checkin checkout 3. You can order food from swiggy zomato

  • 5/5 Arvind t. 6 months ago on Google
    The stay was comfortable, staff was helpful, always active. Great stay

  • 5/5 Ravi raj A. 8 months ago on Google
    We had a really comfortable stay at this place. The apartment was neat and clean and the staff was helpful all throughout. We look forward to booking this for our stay whenever we're in Gurgaon. Totally recommended for your stays

  • 3/5 Akshay A. 6 months ago on Google
    Staff was great and helpful.. Only reason to give 3 stars in service is cuz the smart TV wasn't working even after changing 3 TV's and ac is placed right near the bed which made it bit difficult due to which we had to change the site.. Rest everything was fine.


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