1/5 Becky P. 8 months ago on Google
Dr.
Laniyi
has
been
good
with
listening
to
me
and
getting
me
the
tests
I
need,
even
if
he
keeps
forgetting
who
I
am
and
why
I'm
coming
in,
I'm
sure
he's
just
extremely
busy.
But
the
administration
at
this
clinic
is
the
worst
I've
ever
experienced.
The
staff
are
mostly
friendly
and
I'm
sure
they're
adequately
trained,
so
I
guess
it
must
be
a
systemic
issue
of
some
kind,
but
I
only
get
notified
for
about
half
of
my
appointments
(which
means
I
miss
the
other
half
because
I
didn't
know
they
were
happening),
they've
given
me
the
wrong
dates
resulting
in
me
missing
appointments
or
going
on
the
wrong
day,
and
the
phone
appointment
slots
are
3
hours
or
more
long,
which
means
if
I
miss
a
call
because
I
couldn't
take
3
unpaid
hours
off
work
I'll
have
to
rebook
an
appointment
for
weeks
later,
there's
no
way
to
just
call
my
doctor
right
back.
Some
of
my
in-clinic
appointments
and
tests
outside
the
clinic
are
time
sensitive,
so
this
is
really
unacceptable.
The
last
time
I
complained
about
not
being
notified
I
had
an
ultrasound
coming
up,
I
was
told
"we
tried
to
call
you
but
your
voicemail
was
full...."
Why
not
call
me
again?
Why
not
email
me?
Why
is
the
ultrasound
department
telling
me
they
notified
the
clinic
but
half
the
Clydes
staff
are
telling
me
they
didn't,
and
the
other
half
are
saying
"oh
yeah
they
did,
oops".
This
is
not
the
clinic
to
be
sick
at,
I
hope
I
never
need
more
urgent
care.
I
would
leave
if
I
thought
I
could
find
a
family
doctor
anywhere
else,
but
I
can't
so
I
take
my
risks
here.
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