1/5 Cassie L. 1 year ago on Google
The
worst
hotel
I
have
ever
had
the
displeasure
of
staying
in.
This
poor
excuse
of
a
business
runs
on
selling
lies.
No
continental
breakfast,
no
air
conditioning,
broken
sauna,
broken
showers,
boarded
up
hot
tub,
rude
staff
(excluding
maintenance),
terrible
internet
connection,
no
laundry
service,
and
a
general
lack
of
respect.
My
partner
and
I
have
a
dust
allergy,
the
room
we
were
given
reeked
of
cologne
and
had
no
air
flow.
We
asked
for
the
shower
to
be
repaired
at
10am
on
our
second
day
before
we
left
for
an
appointment,
only
to
return
to
our
room
to
find
that
the
staff
had
not
even
bothered
to
check
out
the
issue
during
the
8
hours
we
were
away.
The
staff
accused
us
of
lying
about
our
issue
and
refused
to
even
consider
issuing
us
another
room.
We
were
told
that
the
entirety
of
Halifax
was
booked
solid
so
we
should
not
attempt
to
book
a
new
room.
We
called
Hampton
Inn
by
Hilton
and
got
a
new
room
booked
within
10
minutes.
We
were
charged
a
half
day,
despite
the
fact
that
they
knew
the
issue
in
our
room
would
not
be
able
to
be
fixed
within
a
day.
The
manager
was
rude
to
my
partner
and
tried
to
force
us
to
stay
in
a
room
without
a
functional
shower.
We
had
booked
a
week
long
stay
but
the
rude
behavior
and
refusal
to
investigate
problems
left
us
needing
to
book
a
functional
hotel.
I
have
a
severe
mobility
issue
and
had
to
walk
through
a
mall
with
minimal
signage
to
even
attempt
to
find
the
location.
Every
single
one
of
the
women
working
front
desk
over
these
two
days
were
rude
and
treated
us
as
if
we
were
causing
issues.
If
you
have
a
disability
or
sensory
issues,
please
avoid
this
spot.
The
staff
are
extremely
argumentative
and
will
refuse
to
look
into
minor
issues
with
your
room.
They
will
attempt
to
charge
you
extra
for
their
own
mistakes,
and
they
will
talk
down
to
you
the
entire
time.
The
manager
was
soft
spoken
but
insisted
we
didn't
need
a
new
room
despite
the
broken
shower.
My
partner
spent
a
few
years
working
construction
and
knows
that
in
order
to
fix
the
shower,
the
wall
would
need
to
be
removed.
The
manager
tried
forcing
us
to
stay
another
night
despite
all
the
issues,
so
we
canceled
our
stay
and
went
to
Hampton
Inn.
Edit
to
add:
my
partner
and
I
are
covered
in
bedbug
bites.
The
carpet
in
our
room
was
also
stained
and
we
found
trash
on
the
floor
of
our
room.
None
of
the
trash
cans
had
any
garbage
bags
and
when
we
asked
for
a
few
small
bags
for
our
room,
we
were
given
a
singular
(huge)
trash
bag
that
did
not
fit
any
of
our
garbage
cans.
I
am
a
professional
cleaner
by
trade
and
the
bag
we
were
given
was
clearly
meant
for
the
janitorial
carts.