Called and asked if they had any of the ODD FUTURE x King Ice pendants and didn't ask for them to hold it but there was one left so the girl I talked to held it for me anyway. 10/10 customer service highly recommend this store

Love this store...Kate (purple hair) at the cash is an absolute gem and her customer service is A-1 with ***** 5 stars !!!

Employees are awesome. Manager is exceptional at this location. Great place to get shoes !!

Cool shop, nice staff very helpful without being pushy

I find the staff her super helpful. Even if they don't have something they can place orders for you online and/or find a suitable replacement. I buy a lot of footwear and clothes here, always a great experience. Usually have some items on clearance as well.....can get a couple good bargains with your other purchases .

Very welcoming staff, very informative, very genuine people that take the time to know their customers, and build relationships with them. *Edit* We have gotten to know different staff members, and I have to say Zumiez is very lucky to have such amazing staff, and I can't begin to thank you enough for going above and beyond SEVERAL TIMES. I have reccomended Zumiez to others and they say the same thing. It is a very positive shopping experience, whether you are making a big purchase, small purchase, or window shopping for a future purchase, you are always treated like their most valued customer.

I ordered 2 pairs of shoes and some Element Grip Tape. Paid for 3 day shipping, I got the shoes in 3 days but the Grip Tape had to be shipped from another location, I recieved that in 4 days. I had to exchange one pair of shoes at the Zumiez Store, I ordered wrong size. There were no issues with exchange and the customer support was on point. Not sure why there are so many bad reviews, this place was a solid transaction online and in person. Too many salty people in the world, being spiteful. Don't let bad reviews stop you from using Zumiez, it's a great shop.

I like the selection here. The staff weren’t particularly welcoming during my visit, though.

This is my favourite store to shop at now. The people here always give such amazing customer service. They deserve more than 5 stars and a HUGE raise!! I have never felt more welcomed into a store in my life.

Unprofessional on the phone and bad customer service.. Dartmouth location is the best!