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Restaurant Fast food restaurant Pho restaurant

😠 Although the food was delicious, the woman who took our order was extremely rude. She took our order wrong twice and refused to correct it. I had one noodles with crispy chicken teller and one tofu noodles box. First she made both orders as box, when I told her to change the chicken to a teller she...


Address

Ballindamm 40, 20095 Hamburg, Germany

Website

www.europa-passage.de

Contact

+49 40 30092640

Rating on Google Maps

3.50 (58 reviews)

Open on Google Maps

Working Hours

  • Thursday: 11:30 am to 8 pm
  • Friday: 10 am to 8 pm
  • Saturday: 11:30 am to 8 pm
  • Sunday: Closed
  • Monday: 11:30 am to 8 pm
  • Tuesday: 11:30 am to 8 pm
  • Wednesday: 11:30 am to 8 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Anita D. 4 years ago on Google • 255 reviews
    Although the food was delicious, the woman who took our order was extremely rude. She took our order wrong twice and refused to correct it. I had one noodles with crispy chicken teller and one tofu noodles box. First she made both orders as box, when I told her to change the chicken to a teller she changed both my orders. I told her I want the tofu one as a box (to take away) and she said it's already in the plate and I should take it. She snatched the money and called for the next customer. I returned a minute later to ask for a box, so I could move the food to it and take it away and she gave me a plastic one and asked for €0.50 extra. I would never go again and don't recommend this place to anyone at all.
    3 people found this review helpful 👍

  • 5/5 A. R. 2 years ago on Google • 58 reviews
    So good price for delicious foods! the rolls are really fresh and nice with tasty sauce. chicken was really crispy from outside and juicy inside. rice perfectly cooked and Peanut sauce was really good. for sure I'll back again😋 .
    1 person found this review helpful 👍

  • 1/5 Kouseki I. 4 months ago on Google • 19 reviews
    The cashier woman is very rude, I have been here today. The way she spoke to me. It seems I asked for free food. I just asked about the menu and ordered the pork menu. It's already sold out. She was screaming to me like No Pork No Pork with a very rude and impolite way. Very uneducated staff. If she doesn't want to do her job, better stay home and rest. Disappointed. Sorry. Good food but better hire more educated staff and more polite to customer especially front cashier.
    1 person found this review helpful 👍

  • 4/5 Davide N. 5 years ago on Google • 77 reviews
    Lovely food. They have glutenfree options!

  • 5/5 Dace B. 11 months ago on Google • 52 reviews
    Very tasty noodles and good service, the lady was extra nice and fast!

  • 3/5 Karan B. 4 years ago on Google • 52 reviews
    Decent food. Lady at the counter is rude. Does not know how to talk to the customers.

  • 5/5 Lui S. 4 years ago on Google • 38 reviews
    Really tasty! I just had the crispy duck with veggies, rice and hot sauce and it was delicious!! It's a fast food restaurant with restaurant quality at least regarding this dish. The portion is generous and the price low!!

  • 3/5 mostafa s. 1 year ago on Google • 32 reviews
    Not the best noodles

  • 5/5 Helen C. 2 years ago on Google • 29 reviews
    Very tasty pho with beef. Nice broth.

  • 5/5 Bac N. 1 year ago on Google • 3 reviews
    Very good


Call +49 40 30092640 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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